WEll its seems some agree with me. Others don't. I am guessing those that do not have not tried the kind of
service i am talking about.
The big american carriers should spend just a couple more dollars on the passenger. I don't think this should be at the expense of saftey, but, if the majors put up their prices by a few percent, it would easily pay for a couple of improvements. If i want no-frills, i would have chosen southwest or who ever else. The one that i thought was closest to the standard i am used to here in Australia, was Continental. But even they have stupid policies like no meals under two hours or something.
As for the comments about Japanese service, i suspect the price goes into the very high overheads Japanese carriers have, such as very high landing fees, and things such as leasing office space in cities like tokyo. I have a friend who live in Hokkiado, and he says that Japanese service is better on JAS, but, they have a bit of a strange style to their service and their network is not good for mainland japanese.
When i spend hundreds of dollars on a flight though, i don't expect to be charged for headsets, i don't expect to be told i can't have another coke or orange juice, or not given a meal on a 1 hr 55 minute dinner time flight.
And, i do think that people are happier in astheticly pleasing cabins. Delta just didn't do this. Its cabin was outright horrible. What ever idiot chose those fabrics and colours? They recked a new 737-700 with crappy seats. That is were i give united and continental the tick. Their cabins looked okay. They could be better, but they didn't look 'el cheapo'. The American and Delta cabins did. And i saw some pictures of the southwest 737-700 on this site, and it is my opion they need to by better seats. Ansett uses a navy velvet volour covering. Its domestic seats have adjustible headrests, with wings, the front half of ecconomy has footrests that come down from the seat in front of you, and a lot of airplanes have 34 inch pitch, and always at least 32inch pitch.
I get a meal or a snack on all jet flights. On all aircraft from 737s up, there is full video systems, and there is no charge for headsets. I can have as much of anything as i want, other than alcohol, for free. Hot meals are always serverd at meal time. And the snack is something like a salad roll, with fruit cheeses and a chocholate, as well as a drink, so, it was better than the 'main meals' i was serverd by American. Well, if Ansett can do it, and charge me about US$240 for the 2 hour flight i regularly take, they can give me only new stage 3 aircraft, and more flight attendents (typically six on a 737-300, which is configured to seat a max of 114, ) WHAT IS GOING ON IN AMERICA?
Somebody please inform me - i just don't get it!