DTWPurserBoy
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New Flight Attendant Gaffes

Sun Mar 23, 2014 2:44 pm

We were all new once. We all had to make that "first flight" which was not a training flight. On training flights new candidates either sit and observe or they get up in civilian clothes wearing their "trainee" badges and work under the direction of the assigned crew. At then end of a training flight the purser or flight leader ( if it is a domestic flight) fills out a report on how well the new person did. Did they follow established company standards. Were they properly groomed. Did they smile and interact with the guests and, most importantly, how did they work with the actual crew.

Once all that training stuff is over they get their wings and that first phone call comes from that marvelous group of people known as crew scheduling. I have always made it a point NOT to get on their bad side because they can make your life truly miserable. Smart mouth or whine and that nice three day trip to Tokyo magically becomes a five day domestic trip with about 5 bangs a day, every morning a 0400 wake up for a 0500 hotel pick up and layovers in such highly sought places (not they are bad cities) like FAR in February, DSM, BHM, OMA--well, you get the idea. Never, ever annoy these people that control your life.

Then comes the day of their first real trip. They show up, perfectly groomed, a little quiet usually, hopelessly over packed, but at the pre-flight briefing we make it appoint to enthusiastically "welcome them to the club" and help them relax. As a 747 purser, I would try to see to it that they did not get a really demanding position (like BC galley or MC galley) but rather a kinder, gentler place like a meal cart in main cabin. One day I had a tall, attractive woman, previously a manager for the US Postal Service making her first flight. On the way from DTW to NRT she wore her 4" heels throughout the flight. She never unbuttoned, much less took off her uniform jacket despite my suggestions that she do so for comfort and her legs were going to be killing her after 14 hours. Didn't do it. Of course, she was a lot slower than the rest of us but that was no big deal. As soon as we noticed that she was lagging behind a little one of us would open the other end of her meal cart and hand out a few rows of trays to help her catch up. In return for their assistance they got a hateful stare. In theory, the carts should not be more than three rows apart on either aisle--hard to do sometimes when you have to run back to the galley for a special request or a replenishment of one entrée that was more popular. In NRT that night we invited her to join us in the hotel bar for a celebratory beer and a unique NRT invention--fresh popcorn covered in Texas Pete Hot Sauce. She never showed up but that is ok--sometime you are just too beat and a hot shower and a warm bed are more important. The real fun started the next day as we were heading back to DTW. We were briefing in the front business class cabin of the 744 and, as always, I asked if anyone had any questions or concerns that needed to be addressed. "Miss Postal" as she will be called was sitting in the back of the cabin. She stands up and in a loud and VERY aggressive tone says "In training we were taught that the meal carts have to stay side by I expect it to be done today!" Every head of the other 15 f/a's swiveled around with jaws dropping to see who would address a senior purser in that tone. I tried to make light of it and said you are new, of course you are not as fast as we are and it is not problem--we always say the job is not done until we are all done. We pitch in--hand out trays, pour coffee or tea, pick up dirty trays. We are a well-oiled team. All the way home all she did was snarl at her coworkers, refuse our help and towards the end of the day she announced that she was writing us all up. "Miss Postal" on Trip #1 writing up a crew with a combined seniority of nearly 500 YEARS? I don't think so. I pulled her aside and told her bluntly that she was pi**ing everyone off and she needed to tone it down and that she was not writing up anyone. She kept arguing with me, telling me I was incompetent and finally I had just had it. I told her that if she was like other US Postal Service employees and was so inflexible I could understand why people "went postal." Later I saw her scribbling madly on some paper so I prepared a preemptive strike. I wrote an email to the Inflight Service Director on my laptop about the incident and hit "enter" as soon as I walked into the terminal with wifi available. Of course she tried to rat us all out but our managers knew all of us to be good, reliable and responsible employees--guess who never flew another flight again. Buh-bye "Miss Postal."

[Edited 2014-03-23 07:49:59]
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vlad1971
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New Flight Attendant Gaffes

Sun Mar 23, 2014 2:58 pm

This is a very SAD story !!!! 
 
Italianflyer
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New Flight Attendant Gaffes

Sun Mar 23, 2014 3:05 pm

My first NRT trip I got UD galley and worked with a complete lunatic (which is why I got UD galley) lol  Wow!
 
TomFoolery
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New Flight Attendant Gaffes

Sun Mar 23, 2014 3:08 pm

Not a good way to start off a career! Even as a passenger, it is not good form to tick off your crew.

Airline (flight and ground staff) folks tend to have some of the best war stories...
Paper makes an airplane fly
 
compliancecheck
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New Flight Attendant Gaffes

Sun Mar 23, 2014 3:13 pm

My first day on reserve I got called for a flight to Europe. I had to work the first class galley (it usually goes junior at my airline) and I was a fish out of water. I had all my training materials in front of me on the counter. The Purser took one look at them, told me in no uncertain terms was I to rely on those, and threw them away. LOL! The look on my face must have been priceless. He looked at me and said "All you have to do is do on your side of the galley what I am doing on mine. Follow me." I ended up learning a lot just by watching him and repeating his actions.

Later, when he went on break, the rest of the crew told me that I got that position because he had a reputation for being lazy and they were so excited to have me up front because they hadn't seen him work that hard in years!
 
OOer
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New Flight Attendant Gaffes

Sun Mar 23, 2014 3:55 pm

It sounds like she was a real treat!

For anyone out there reading this and considering working in in-flight the lesson you should learn from this thread is:

Training is one thing, the real world is another. Do as the rest of the crew is doing, and don't question or mouth off to someone who's been doing that job since you were getting your diapers changed. Period, end of story.
 
NBGSkyGod
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New Flight Attendant Gaffes

Sun Mar 23, 2014 4:41 pm

Quoting OOer (Reply 5):
Training is one thing, the real world is another. Do as the rest of the crew is doing, and don't question or mouth off to someone who's been doing that job since you were getting your diapers changed. Period, end of story.

I think that is true for most fields. "Take everything you learned in school and throw it out, this is the real world."
Pilots are idots, who at any given moment will attempt to kill themselves or others.
 
copter808
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New Flight Attendant Gaffes

Sun Mar 23, 2014 5:17 pm

This has the makings of a really good thread!! Keep up with the stories!
 
travaz
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New Flight Attendant Gaffes

Sun Mar 23, 2014 5:24 pm

I think I was on that flight!
Joking but it is sad that people can't work together. It's so much easier and pleasant.
 
DTWPurserBoy
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New Flight Attendant Gaffes

Sun Mar 23, 2014 5:55 pm

It is really funny. You would think that when you lock 22,000 "Type A" personalities in an aluminum tube we would be at each other's throats. We get along extremely well, cover each other's back and when you find you that you don't care for someone it turns out that no one else likes this person either.

At my company our Number One f/a is 90 years old. In his younger days he had a reputation as kind of a curmudgeon--very difficult to work with, slower than a DC-3 and very demanding. But now he has mellowed (or so I have been told) and has made his way into the Guinness Book of Records. I have flown with people that I was absolutely convinced were totally psychotic (I got stuck with one of those on a MNL layover when the hotel was attacked by armed government insurgents). I have to admit that I did not try terribly hard to make sure that she was OK (turns out she was out shopping and got locked out of the hotel by the police) but after having put up with her for the whole trip I was convinced it was Karma getting back at her.

Sometimes I am my own greatest form of entertainment.

I remember back in the mid 70's working a 727 trip and doing the oxygen demo with my fly wide open. At least I wasn't going "commando" that day and a kind gentleman whispered to me to check my zipper. It's a guy thing--we do that for each other. Forever more as I stood there preparing for the demo I would take a quick glance down to be sure that everything was as it should be.

The day Braniff switched to the new Halston uniforms I had a MEX layover and as I was walking through the terminal with its gorgeous marble floors I stepped right into a pool of air sickness, landed right on my well dressed a**, much to the hysteria of my crew. I got on the hotel van stinking to high heavens and they would NOT stop laughing. At the hotel I am trying to signal to the desk clerk that I needed large quantities of club soda to clean the pants off--my antics in trying to explain what club soda was set them all off again. Our uniform shoes were Bass Weejuns with the leather soles that were slicker than goose poop. Took care of that by super gluing a few strips of rubber to the shoes. No more slipping and sliding.

[Edited 2014-03-23 11:06:12]
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compliancecheck
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New Flight Attendant Gaffes

Sun Mar 23, 2014 6:02 pm

@dtwpurserboy I love hearing these stories and wish I had been flying during these times! I started my flying career nine years ago and always tell people I became a flight attendant for what it used to be when I was a little boy non-rev'ing around and not so much for what it is today. It still is a great job, though!
 
USAirALB
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Sun Mar 23, 2014 6:18 pm

DTWPurserBoy,

You are seriously an a.net legend. Truly love your stories-especially the one about the Aeroflot crews in SNN. Please write a book or something!
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AWACSooner
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New Flight Attendant Gaffes

Sun Mar 23, 2014 7:00 pm

Quoting NBGSkyGod (Reply 6):

NOT the military, though.
 
newhaven
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New Flight Attendant Gaffes

Sun Mar 23, 2014 8:03 pm

Quoting USAirALB (Reply 11):
Truly love your stories-especially the one about the Aeroflot crews in SNN.

Did I miss that one ? Wld love to read about it !
 
DTWPurserBoy
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New Flight Attendant Gaffes

Sun Mar 23, 2014 8:06 pm

Quoting AWACSooner (Reply 12):
NOT the military, though.

Hmmmmm....I don't know about that. I was trained as an "Airborne Mandarin Chinese Linguist" (you do the math) while n the USAF and when I first got on the RC-135 my boss told me "Forget about half of what you learned in Tech School. This is the real world Air Force." And he was right. The basics were there but over time experience had fine tuned them to reality.

[Edited 2014-03-23 13:39:22]
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dadoftyler
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New Flight Attendant Gaffes

Sun Mar 23, 2014 8:15 pm

Please, please tell us you are writing a memoir or (better yet) a screen play Your stories are priceless and most of us in the industry have met/seen/worked with people just like this. Thanks for the laugh today!!!!!!
 
AWACSooner
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New Flight Attendant Gaffes

Sun Mar 23, 2014 8:18 pm

Quoting DTWPurserBoy (Reply 14):
Hmmmmm....I don't know about that. I was trained as an "Airborne Mandarin Chinese Linguist" (you do the math) while n the USAF and when I first got on the RC-135 my boss told me "Forget about half of what you learned in Tech School. This is the real world Air Force." And he was right. The basics were there but over time experience had fined tuned them to reality.

Not when it comes to checklist procedures and flight discipline...
 
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airportugal310
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New Flight Attendant Gaffes

Sun Mar 23, 2014 8:26 pm

Quoting AWACSooner (Reply 16):

Ok obviously no one here is talking about flying planes, and you know it
I sell airplanes and airplane accessories
 
DTWPurserBoy
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New Flight Attendant Gaffes

Sun Mar 23, 2014 8:27 pm

Here is another goodie from the past.

On a trip to NRT crew scheduling had accidentally scheduled too many of us to work. The standing rule was, based on past practice, that the assigned purser MUST work but then the opportunity to deadhead would be offered in seniority order to the other flight attendants. We had a young guy who had only been flying a couple of months and was still on probation sneak out of the briefing room, call scheduling, and get himself assigned a deadhead position. This did NOT go over well with the troops. We went to management about this young pup pulling an end run around the senior f/a's. Manager calls scheduling and they refused to change their decision. Young pup gets to deadhead--in business class, no less. He did not have proper attire with him to deadhead so he had to "disguise" his uniform by removing the jacket, insignia, ID card and tie--basically down to a pair of navy blue trousers and a white shirt. He was sitting in the rear BC cabin and I was working in "A" zone when the flight attendant in charge of that cabin comes up to me in the middle of the service just frosted. She says "You have to come back here to see this for yourself." So I walk back there and there is "Young Pup", sitting there in his shirt and underwear with no pants on and a blanket wrapped around his waist. I basically asked him just what the f**k he though he was doing since I was still HIGHLY annoyed at the scam he had pulled. He tells me it is just too uncomfortable to sit there wearing trousers. I gave him a direct order to put his pants back on. He says no. **MAJOR TACTICAL ERROR HERE** Refusing an order from your superior is insubordination and will get the longest working flight attendant terminated in a heartbeat. It is basically execution time for a probationary. I gave the order a second time--no answer. So I pulled the ultimate weapon--I went to the captain and explained to him what was going on downstairs. I will never forget the look on both pilots faces as they turned around to stare at me to see if I was kidding. So the captain sends an ACARS message to crew scheduling explaining the issue--we get an immediate response back that he is "removed from service effective immediately. He is not to layover in NRT but is to return on the first available flight to DTW. Now I knew and the rest of crew knew exactly what this meant. "Young Pup" apparently did not. He did, however, put his pants back on and a manager met the flight with his authorization for the immediate return. What a dumb way to get yourself fired but I have to admit there was a lot of giggling going on that night in the bar as we lifted a few glasses of wine in his memory.

[Edited 2014-03-23 13:30:25]
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DTWPurserBoy
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New Flight Attendant Gaffes

Sun Mar 23, 2014 8:29 pm

Quoting AWACSooner (Reply 16):
Not when it comes to checklist procedures and flight discipline...

Absolutely true and my first lesson in "The Chain of Command." Checklists were always followed, major procedures followed--it sometimes got a little fuzzy around the edges.
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PhilBy
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New Flight Attendant Gaffes

Sun Mar 23, 2014 8:41 pm

Quoting DTWPurserBoy (Reply 9):
slicker than goose poop.

Great story but goose poop is a sticky as epoxy.
 
737tdi
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New Flight Attendant Gaffes

Sun Mar 23, 2014 9:03 pm

@DTWPurserBoy: Great stuff, I have been in this industry as a mech. for a few decades and I can just never understand one thing! How are you folks not in jail? I would have committed multiple homicides doing y'alls job. The crap that the cabin crew has to put up with is crazy. I am serious, people would be dead, well maybe not but I would be fired for choking an idiot near death. Ooorahh for all of Y'all including our gals and guys at WN. I just don't see how you do it????

I fly a lot because of my bid location, out of town to fix broken aircraft, the crew treats us (as mechs.) a little special, but I see what y'all put up with. Thanks, from a fellow aviator.
 
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Braybuddy
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Sun Mar 23, 2014 9:08 pm

Quoting DTWPurserBoy (Reply 18):
What a dumb way to get yourself fired but I have to admit there was a lot of giggling going on that night in the bar as we lifted a few glasses of wine in his memory.

Between the Young Pup and Postal Girl, you'd really wonder what goes on in people's heads. Starting a new job you really have to keep your head down until you settle in, and you certainly don't do yourself any favours by acting the primadonna.
 
panampaul
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New Flight Attendant Gaffes

Sun Mar 23, 2014 9:09 pm

@DTWPurserBoy, I just wanted to give you a sincere thank you for sharing these stories.

When I got to the underwear-less newbie, I was almost on the floor. What a great use for ACARS.

I would imagine he probably didn't even know what hit him.

Please share more in the future!
 
A342
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New Flight Attendant Gaffes

Sun Mar 23, 2014 9:34 pm

Quoting USAirALB (Reply 11):
DTWPurserBoy,

You are seriously an a.net legend. Truly love your stories-especially the one about the Aeroflot crews in SNN. Please write a book or something!
Quoting newhaven (Reply 13):
Did I miss that one ? Wld love to read about it !

I second that, please share!
Exceptions confirm the rule.
 
Prost
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New Flight Attendant Gaffes

Sun Mar 23, 2014 9:47 pm

I was on probation in December 1989, my trip was DTW-NRT-HNL-NRT-DTW. When we got to HNL, three of us reserves got an ACARS message to contact crew scheduling. We called, and scheduling told us to remain in HNL, and they'd have new orders for us later on. No message from crew scheduling.

The next morning we call ed scheduling again, amd they were testy with us stating they'd get in touch with us. Now, this was before cell phones, and we weren't able to have pagers, so we stuck pretty close to the hotel. The next morning, same thing, except scheduling was livid that we were bothering them, and they yelled like someone stepped on their toes. Now, we were on probation, so we laid low and didn't call scheduling again. Seven days later, after us doing laundry, and running out of money, we called scheduling, afraid of what would happen. Well, needless to say, scheduling was pissed off that we didn't notify them earlier. Our managers pulled the taped conversations andassured us we weren't in trouble, but we had to deadhead back to base as we'd maxed out on time for the month.
 
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airportugal310
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New Flight Attendant Gaffes

Mon Mar 24, 2014 1:41 am

Quoting Prost (Reply 25):

That's pretty interesting...so they told you to wait and then forgot about you?

I guess this interests me because its expensive for me TODAY living in HNL, I wonder how it was then? We're you put up in a hotel in Waikiki? More details, please  
I sell airplanes and airplane accessories
 
infinit
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New Flight Attendant Gaffes

Mon Mar 24, 2014 2:29 am

Thanks for Sharing, that's quite a read.

My sister used to be a Singapore Airlines stewardess and she shared with me her experiences.. pretty interesting!

I think you were very nice on that newbie.. if it were SQ, I can only imagine what would happen to her!

[Edited 2014-03-23 19:37:30]
 
Prost
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Mon Mar 24, 2014 3:23 am

Quoting airportugal310 (Reply 26):
That's pretty interesting...so they told you to wait and then forgot about you?

I guess this interests me because its expensive for me TODAY living in HNL, I wonder how it was then? We're you put up in a hotel in Waikiki? More details, please

It was a hotel very near the Ala Moana Mall.
 
tonystan
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New Flight Attendant Gaffes

Mon Mar 24, 2014 4:17 pm

I was on a bus recently to work, sat down minding my own business with my earphones in and suddenly in front a full public bus some newbie who could only have been in the company a few months berated me for wearing earphones with my uniform!!!!!

Id 14 years on this lad....bless him, he didn't see my response coming! Im sure he has not made that mistake again!
My views are my own and do not reflect any other person or organisation.
 
DTWPurserBoy
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New Flight Attendant Gaffes

Mon Mar 24, 2014 8:06 pm

The Hawaii story made me laugh--I had exactly the same thing happen back in the early 80's. We deadheaded to HNL, were told to wait for crew orders and then they forgot about us. We sunbathed, shopped, drank Mai Tai's--generally had a blast for a week when we started to run out of money (we were staying at the Ala Moana Hotel right next to the big mall). So we called crew scheds....there was this stunned silence...and they told us to deadhead back to JFK. Now back in those days it was all done on paper. With computerization I don't think you could get away with it now.

What I really love to do is when things go haywire and you need to be rescheduled, we put our devious little heads together and decide what would work out best for us. Scheduling HATES it when you "suggest" a solution to a problem and will generally do just the opposite just out of spite, I think. So we "suggest" just the opposite of what we want....and, of course, they do exactly what WE wanted never realizing how they have been had.

In NRT word would go out that they were short a crew and were grabbing bodies from anywhere--you didn't answer the phone or door--we even went so far as to bail out of the hotel fire exits and hide in the woods til we sure we were in the clear. Roaches couldn't scatter faster than us!
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DTWPurserBoy
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RE: New Flight Attendant Gaffes

Tue Mar 25, 2014 1:38 pm

This one is really not a new f/a gaffe but what the heck--it's funny anyway...

One day while on a 747 in main cabin a call bell went off in one of the aft lavs. One of my female colleagues goes back and she comes up to the galley with a big grin on her face. I was eating lunch with one of the other guys and she says "You guys go handle this one." I said "Is it puke? I don't do puke." She says no, no, just go back there. So Charlie and I walk back and tap on the door. It opens just a crack and the man inside could see it was two men so he shows us what the problem was--he had snagged himself BIG TIME in his zipper. I think every guy has done that once in his life--and once was enough. Charlie and I are standing there with our hands across our chests and stuck under our armspits trying to make constructive suggestions to this poor gentleman who spoke about 5 words of English. Nothing was working. So Charlie finally says "Sometimes all you can do is just give it a good hard yank." The guys eyes get huge and he screams "NO YANK! NO YANK!" Apparently "yank" was a major part of his 5 word vocabulary. With that I lose it. I am on the floor around the corner in hysteria. So finally one of the ladies came around and she told us that her mother had taught her a trick in high school--that when a zipper stuck on a dress to rub butter on it to lubricate the mechanism. Charlie looks at me and says "I ain't rubbin' butter on it." I said "Me either." So we gave HIM the butter. Worked like a charm. We were his heroes for the rest of the flight.
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Prost
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RE: New Flight Attendant Gaffes

Tue Mar 25, 2014 4:43 pm

Approximately 3-5 years ago I was flying lead/flight leader. We hadn't hired new FAs in quite some time, so it took a while to get used to breaking in a new group. Our crew was short a FA, and we had FAs from other bases make up our minimum crew. On one segment, we got a gal, sweet as can be, and oh so willing to help. A real people pleaser, and someone any airline would be thrilled to have on their payroll. We had a very quick turn in a downline station, and the FC business travellers came down with their winter coats and blazers. I asked my new hired colleague to grab me some coat tags (cardstock with a hole in it that you write a seat number and place it on a hanger to identify the right coat to the passenger). She looked at me strangely and asked, "how many?" As it was January, I said enough for each FC passenger. She disappeared and went to the back of the plane, and I was forced to hang coats and do drinks by myself. I was livid that she disappeared on me. Towards the end of boarding she reappears with two airsickness bags containing every maxi pad (feminine napkin) that the plane had. She said, "here's your Kotex (coat tags) for your FC passengers". I couldn't stop laughing and almost wet myself.
 
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N776AU
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RE: New Flight Attendant Gaffes

Tue Mar 25, 2014 8:55 pm

How the heck do these new flight attendants end up places like NRT and HNL?
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aerdingus
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RE: New Flight Attendant Gaffes

Tue Mar 25, 2014 10:18 pm

Ha! Great stories here.

I've done stupid stuff but the one that sticks out was on my training flight. I did the rubbish with the trolley for the first time. When I got to the back I didn't think to turn around for some amazing reason and I walked backwards by myself with a rubbish cart the whole way back up a 737-800. When I finally reached the front galley (and turned around) the purser was pissing himself laughing saying I was Michael Jackson moon walking up the cabin.

Lots of tricks are usually played on trainee cabin crew, even the pilots get in the action asking newbies to kick the tyres; my fave though was a cabin crew jumping up and down in the cabin for the pilots to see if there was a problem with the landing gear outside   
2016: BHX GLA KIR LCY LGW MUC VIE BA EI FR LH OS A320 A321 ATR 42 ATR 72 B738 E190 E195
 
AR385
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RE: New Flight Attendant Gaffes

Tue Mar 25, 2014 10:21 pm

One joke I´ve heard is played often on the newbie FAs, is asking them to get a sample of air of the entire passnger cabin and bring it to the the cockpit. So you have, among different results, an FA running down the passenger cabin with an open plastic bag in their arms.

I don´t know if that is an urban legend but I´ve heard it often.
 
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WesternDC6B
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RE: New Flight Attendant Gaffes

Tue Mar 25, 2014 10:27 pm

Quoting N776AU (Reply 33):
How the heck do these new flight attendants end up places like NRT and HNL?

Airplanes?   

Quoting aerdingus (Reply 34):
my fave though was a cabin crew jumping up and down in the cabin for the pilots to see if there was a problem with the landing gear outside

This is more about passengers than new flight attendants, but a flight attendant got involved in a little joke.

When I headed up an engineering team, I had two of my men with me for a survey job. One had never been on an airplane before. He was not scared; in fact he looked forward to the experience. I also have a way with humor. In as deadpan a way as I could, I told him to be very careful if he had to get out of his seat. He had to be VERY careful not to jump in the air. If he did so, he'd find himself pinned against the rear of the cabin. A flight attendant overheard me say this, and - giving me a wink - looked at my associate and said "Sir, just be careful, okay?" This man is quite intelligent, but...!

The look of both doubt and questioning on his face was priceless.

[Edited 2014-03-25 15:30:11]
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skywaymanaz
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RE: New Flight Attendant Gaffes

Wed Mar 26, 2014 11:10 am

Quoting DTWPurserBoy (Reply 31):
"NO YANK! NO YANK!"

I'm going to be laughing the whole rest of the day and into tomorrow now like Mr. Burns on that one . . . What was I laughing at again? Oh right 
 
JAGflyer
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RE: New Flight Attendant Gaffes

Wed Mar 26, 2014 3:46 pm

I am a regular listener to a podcast called "Betty in the Sky with a Suitcase". Betty is a flight attendant for a major American airline (pretty easy to figure out if you listen to a few podcasts). She tapes other FAs telling all kinds of funny stories from their life in the air. The story on poster mentioned about Coat-tags and Kotex was mentioned on the show.
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JetBuddy
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RE: New Flight Attendant Gaffes

Wed Mar 26, 2014 10:19 pm

Lots of funny stories..   Keep them coming.. please!
 
txlbased
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RE: New Flight Attendant Gaffes

Wed Mar 26, 2014 10:32 pm

some years ago, we had a newbie that had to jump right at the overwing exits up and down and up and down prior to landing because she was told by our flightdeck that the main gear doesn't come down   poor girl, the whole AFT cabin was starring at her like a bunch of crazy apes 
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DTWPurserBoy
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RE: New Flight Attendant Gaffes

Wed Mar 26, 2014 11:50 pm

Quoting N776AU (Reply 33):
How the heck do these new flight attendants end up places like NRT and HNL?

In a word? Reserve.
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DTWPurserBoy
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RE: New Flight Attendant Gaffes

Thu Mar 27, 2014 12:13 am

At Braniff International we had an elaborate 6 cart china service domestically on flights from DFW-NYC, DFW-WAS. We were on a 727-100 that back then was configured for 24 FC and 78 YC. We worked it (usually) with a crew of three. We had a NASTY lead, me and a brand new hire. We figured she could do the least amount of damage in the one and only galley--so the lead worked FC, I did all the service in coach while helping her to set up the carts for FC. The lead kept leaning on this poor girl because she was slow--we all were when we were new--and finally we were down to the next-to-last cart for the FC service--dessert. We were serving Baked Alaska. It was really easy to serve--you heated up the strawberry sauce a little, put it in a gravy boat with a ladle and then unwrapped the Baked Alaska from its 504 layers of dry ice and Saran Wrap. Now "New Girl" remembered that entrees were cooked for 20-25 minutes at 350 degrees. She vaguely remembered being taught that the Baked Alaska had been browned on the outside meringue. Only problem was that she did not realize that she did not have to do that part. All she had to do was unwrap it and put it on the cart with a serving knife. Unfortunately, our fearless leader had been barking orders at the poor thing for the entire flight an she was pretty frazzled and was afraid to ask any more questions because every time she did she got nailed. So "New Girl" does the only thing she could remember--she shoved (and to this day I do not know quite how she did it) then entire Baked Alaska into an oven and turned it up to 350--for 20 minutes. Fearless Leader comes back and says "Where is my Baked Alaska?" "New Girl" proudly smiles and says "It's in the oven." Our mouths dropped open as she opened the oven door and this melted ice cream sludge slithered out all over the galley counter. Fearless Leader launched into outer space, I am chewing on my tonsils to keep from laughing and new girl is in tears. That old cow made that poor girl go into FC and individually tell each and every one of those passengers exactly why they were not getting dessert. The passengers thought it was hilarious....eventually so did Fearless Leader and New Girl. We teased her for YEARS afterward about being the only person in Braniff history that cooked the Baked Alaska and she took it is a badge of honor, like a trooper.
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aerdingus
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RE: New Flight Attendant Gaffes

Thu Mar 27, 2014 12:54 am

Quoting DTWPurserBoy (Reply 42):
We teased her for YEARS afterward about being the only person in Braniff history that cooked the Baked Alaska and she took it is a badge of honor, like a trooper.

Ha another classic!

At my airline we have Heinz soups that you squeeze from a tube, mix it with hot water and serve to the pax in a cup. On one very busy flight a new guy asked me for a soup so I passed it to him. A few minutes later our No1 was in the back galley....adding the water; The new guy had just simply given it to the pax in the cup    I can't imagine what the passenger thought...
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carnivalair
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RE: New Flight Attendant Gaffes

Thu Mar 27, 2014 1:30 am

Awesome stories! They really mande me laugh!  

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