United Is Just Great!

Tue Nov 14, 2000 9:20 am

Just got back home from a trip on UAL again. I literally just walked into the house.  

Today, I went to Denver and SFO, on UAL's 737-300, then to SFO on a 777.

I took the same way back.

I will post a trip report tommorrow.

I just wanted to take this time to tell you about my latest experience with United. All 4 flights departed on-time with no problems. The FA's and the pilots were soooo nice in every way. The employees tried very hard to meet everyone's satisfaction, and they certainly did! United is just a great airline!

RE: United Is Just Great!

Tue Nov 14, 2000 9:26 am

OOOH!! You're so lucky! You got the 777, the plane I have been waiting to take for ages .  

Posts: 900
Joined: Tue Sep 05, 2000 2:54 am

RE: United Is Just Great!

Tue Nov 14, 2000 9:34 am

I agree with you Boeing747. Even at the height of the past summer's pilot slowdown, the cabin crews ALWAYS made valiant efforts to diffuse passenger's frustrations and tempers with the utmost professionalism and warmth.

I don't care what all the United haters here have to say. UAL rocks!!!

RE: United Is Just Great!

Tue Nov 14, 2000 9:39 am

Yes SEVENFIFTY7, you're most certainly right!

I went to Hawaii in UAL's 747-200 in the middle of the crisis, but both flights were on time and we arrived early as well. At that time, the cabin crew and the cockpit crew were working very hard to get pax pleased, and they sure did!


RE: United Is Just Great!

Tue Nov 14, 2000 9:41 am



RE: United Is Just Great!

Tue Nov 14, 2000 9:45 am

Gundu, you'll get your chance on a 777 soon.  

You'll love it!  

Fly U N I T E D
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Joined: Fri Jan 21, 2000 9:56 am

RE: United Is Just Great!

Tue Nov 14, 2000 9:49 am

UAL's 777s are very nice indeed!!    
i was lucky enough to fly on one a few summers ago from SEA-ORD...i wish i could've stayed on the plane as it was continuing on to Paris-CDG!!! but i had to come back home....


p.s. do they still have the PTVs in every seat like they did?? even in coach class they still had PTVs on my flight...a very nice addition to any aircraft...
"my soul is in the sky" - shakespeare
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Joined: Sat Mar 25, 2000 5:24 am

RE: United Is Just Great!

Tue Nov 14, 2000 9:59 am

You guys are so lucky to have a choice or airlines / aircraft to fly on.

The only jets we get here are 737/146.

Posts: 3035
Joined: Mon May 29, 2000 2:21 pm

RE: United Is Just Great!

Tue Nov 14, 2000 10:03 am

I'm do glad that you had a great trip on United. Go and read my trip report from Saturday. It is called: Going to SAN to visit Trvlr (part 1). In that I had two shuttle flights! Flt. 2021 left 25 minutes late, but the service made up for it, and my 12:44 departure to SAN left on time, and I was in first. I also want to give my thanks to the captain for his efforts in LAX during taxi out to keep us on time, and safe.

I will post my return trip report soon.

goU N I T E D  
Posts: 2686
Joined: Sun Jul 16, 2000 3:44 am

RE: United Is Just Great!

Tue Nov 14, 2000 10:05 am

I guess it's the luck of the draw. I was on United over the summer and I was really disappointed. It seemed like everything was falling apart. The SFO-LHR flight, operated with a 744, was 1.5 hours late and United messed up my family's seat assignments. The CDG-SFO 777 flight had numerous problems. I know of at least one of the bathrooms that ran out of toilet paper! That is unacceptable because that's violating health codes! Power ports in business and first classes were also broken. And channel 9, their atc communications, was also broken. The gate agents were anything BUT friendly. United...keep working.

RE: United Is Just Great!

Tue Nov 14, 2000 10:42 am

Yes, the 777s are very nice indeed. They did have PTVs in every seat, they were very nice to use.


RE: United Is Just Great!

Tue Nov 14, 2000 10:55 am

they were temporarily turning off laptop power to re wire some planes, & channel 9 is turned on only at captain's discretion.
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RE: United Is Just Great!

Tue Nov 14, 2000 12:08 pm

Hey KonaB777, just wanted to clarify something. I talked with one of the pilots during the flight and he told me that the audio was BROKEN. But yes, I know it's at the captain's discretion (that's why I request it if it's not turned on).
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RE: United Is Just Great!

Tue Nov 14, 2000 8:20 pm

There is an interesting article in "Airways" this month about all of the things that have happened to UAL over the past few months. It is actually titled "United Falling" or something like that as a play on the "United Rising" ad campaign they had not too long ago.

I had the pleasure the summer before last of vacationing with my fiance in London, where she lived at the time. We flew a UAL 777 going over, and a 747 coming back. I planned it that way because I had never been on either of the aircraft. She showed me the climate control systems on the 777, and a lot of the other features that you might not take notice of as a passenger. Coming back on the 747, she showed me the crew rest area in a small upstairs compartment in the rear of the plane. I got into first class on that trip, and I must say, it was amazing! Biz was great, but First was unbelievable.

The employees did not enjoy the problems of the summer any more than the passengers did. The pilots felt their actions necessary, but every other employee in the system, and all of the passengers had to deal with the consequences. I am glad they are on the right track. I hope that the IAM does not pull something similar.
A woman drove me to drink and I didn't have the decency to thank her. - W.C. Fields
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RE: Very Lucky Indeed

Wed Nov 15, 2000 8:22 pm

Wow, you're so lucky Boeing747-400 to have nice flights on UAL. I was one of the unlucky ones. I travelled UA about 8 times across the pacific and was disappointed about the service for 3/4 of the flights.
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Joined: Fri Sep 01, 2000 2:55 am

RE: United Is Just Great!

Thu Nov 16, 2000 5:16 am

I am so glad you like United! I had NO problems with them throughout the years I have flown with them. A faimily member of mine Flew to SEA with them cause he had to go to boeing in SEA for the UA 737 annual report and he had a wonderful time flying ORD-SEA in C class on the B777. And the seat was the old one too. They were 100% on time.

BTW, You are so lucky to have flown on the 777!

Best Regards
Posts: 4657
Joined: Thu Nov 18, 1999 12:33 am

RE: United Is Just Great!

Thu Nov 16, 2000 9:16 pm

Hi United Is definatly my favorite Out of the 15 airlines that ive been on, they are the best.
Pershoyu Spravoyu Litaki!

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