- I am absolutely staggered that you could possibly even begin to call my observations 'hateposts'!!
I certainly was not asking you to impart confidential information - I was simply observing that as a cabin crew member with Sabena you obviously have your views on the company and I was inviting you to share them with the rest of us. We have, after all, shared our views on your company with you.
This is a discussion - it is not, to use your term, a 'trashing'.
When I observed that your comments - as shown again in your latest post - are demonstrative of Belgian attitudes in general this was a specific reference to the attitudes of personnel with VEX. I won't comment on those of CityBird staff, because I have had no direct experience with them - though I have had dealings with their senior management as well.
The general concensus of posters on this thread - and others dealing with SN - is that there is a very serious customer relations problem that is apparent at all levels of SN. I have personally encountered this on numerous occasions - from Pierre Godfroid down (you probably wouldn't remember him - he was no doubt well before your time!) . To balance things, I would agree with Gaut
that SAir's training programmes are having some effect - but I suspect it is a case of too little, too late. There is at all levels an unwillingness to listen to the constructive comments of others - and instead an attitude of "we're right, you're wrong - no further discussion".
Regrettably, your own postings appear to reflect that attitude.
What, apart from its positioning at BRU, does SN have going for it? It has a very expensive fleet subleased in from SAir who - once again - are stripping out profits; it has overpaid staff and very high social costs. All of these factors translate to a crippling overhead that will be likely to wipe out the company in the recession we're moving into at the moment. In order to survive, SN needs to find itself a new parent that wants to transform the company into a viable independent entity and not take it for as much as it can through aircraft leases, reservations, revenue accounting and other systems; FFPs etc. In order for it to make itself attractive to such a company, it needs to reduce both staff numbers and especially its employment costs - just ask how much money the A330 flight deck crews are making, for example!
Will it be able to do this?
I hope so - but it is, in my opinion, highly unlikely.