... It's just the way of the world and business now.
Yes, unfortunately you are right.
TEDSKI hopes that the stuff is insured. But where do insurance companies get their money from? They don't grow money on trees in the garden.
When my luggage is dropped 15 feet to the tarmac, then it may be a soft bag with my dirty underwear. But it may as well be an expensive thing.
It might for instance be a box with a computer communication devise which I was going to install at a remote site as replacement for a failed unit. Packed from the factory in a cardboard box 10 times the size of the unit and filled with foam.
When I arrive at destination with such a, say $5k parcel in destroid condition, then my company may have taken out an insurance, and they can order a new box. But what else?
1. Airline gets upset because I demand to get back home right away on a free ticket.
2. Car hire company get upset because I fail to pick up the rented car I booked at destination.
3. Customer gets upset because I don't deliver my product as promissed.
4. My boss gets upset because he has to pay me salary for producing nothing.
5. I get upset because my work planning goes to pieces.
Sometimes the alternative is (depending on size) to unpack the parcel and take it on board as outsize hand luggage. Then:
1. F/As get upset because...
2. Fellow passengers get upset because they have to sit next to a man with a big machine on his lap.
3. And I am not at all happy having to endure an extremely uncomfortable flight.
There must be a way to tell the airlines that they (or some of them) are selling us a product which we don't want. Facts and statistics will filter weak sisters from good business. Weak sisters will improve or go out of business. Or am I only dreaming?
As I proposed before, let's start with telling the details here at airliners.net when we have damaged, destroid or lost luggage. All details, airline, airports, date, flight number(s) etc.
Smooth landing, Preben Norholm
Always keep your number of landings equal to your number of take-offs