parisien
Posts: 832
Joined: Sun Dec 03, 2000 5:04 am

Overbooking

Sat Jan 27, 2001 6:06 am

Hi there,
I will be flying soon with a french airline that I will not identify..about whom I have heard so many stories of overbooking. That is, people with confirmed reservations who are denied boarding because there are more people than seats.
What is the law on this in France or Europe ? How do you avoid getting bumped ?
if you are assigned your seat already, does this decrease the chance of getting bumped ?
thanks a lot.
 
FlyBoeing
Posts: 835
Joined: Fri May 05, 2000 2:08 am

RE: Overbooking

Sat Jan 27, 2001 6:30 am

I don't know about the laws in the French Fifth Republic, but here in America the airlines have to give you compensation if they bump you. Sometimes the compensation is quite substantial for a day's delay, like a round-trip domestic ticket. If you can stand the delay, by all means you should volunteer.

The rules are that the last people who check in with the cheapest tickets get involuntarily bumped if there isn't room, though. You might have to confirm your flight ahead of time by calling the airline office.

I noticed the last time I was at CDG that there was some controversy over the standby pax, though. It delayed us for three hours. The rules might be different.
 
CPDC10-30
Posts: 4681
Joined: Wed Feb 02, 2000 4:30 pm

RE: Overbooking

Sat Jan 27, 2001 7:40 am

If I was a business traveller, I would be peeved if they bumped me. As a leisure traveller, I would welcome it. Canadian Airlines used to offer a free return trip anywhere in the world if you took a later flight...I don't know if Air Canada is continuing this though. Most offer at least $500 compensation.
 
Guest

RE: Overbooking

Sat Jan 27, 2001 7:52 am

The E.U. has clear rules for bumping within the EU, e.g. Germany or France.

Depending on the delay, you are entitled to compensation.

Usually, airlines seek volunteers first (offering travel vouchers @ 2-3 times the amount of cash compensation), before they actually bump s/o involutarily.

Depending on the airline you are flying, and how much they oversell coach, is the outcome. Some make a higher, second offer, and some are not too eager then and start bumping involuntarily.

Good luck!
 
Southern
Posts: 193
Joined: Sat Jul 01, 2000 3:56 pm

RE: Overbooking

Sat Jan 27, 2001 8:28 pm

I've just come back on malaysian airlines and i know on my flight they were 20 people over booked (20/1) and on another flight (25/1) they were 40 pax over booked... thats alot of people... im not sure what they offer as compensation too!
 
YXDFan
Posts: 189
Joined: Sat Dec 09, 2000 4:29 pm

RE: Overbooking

Sat Jan 27, 2001 8:51 pm

I'm guessing the Malaysian flight was a widebody jumbo of some sort... 40 people is not that bad when you consider that Air Canada regularily overbooks its Airbus A320s by 30 passengers. I know this because I was supposed to be on a flight that was "wide open" when it was in fact oversold by 30 people. 29 people didn't show up and the last seat was between me and an AC employee... guess who got left behind in Toronto?
 
Guest

RE: Overbooking

Sat Jan 27, 2001 11:51 pm

A friend of mine was recently offered a free one-way ticket LHR-TLV with BA, for accepting a later flight. She was later upgraded to Club on the flight to Tel Aviv.
 
goboeing
Posts: 2429
Joined: Mon Jun 05, 2000 5:31 am

RE: Overbooking

Sun Jan 28, 2001 2:59 am

I was on a United Airlines flight on a 727 last year from ORD to Colorado Springs. It was overbooked by 6 people. At first, they were offering, for a flight that was only 180 minutes later, $300 travel on United. By the time I was in the plane, a UAL Rep. was on board searching for someone to take a the flight 3hrs. later for $500. That's a lot of money for waiting for three hours, probably enough to buy 2 round trips from ORD-Colorado Sp.

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