Last time I flew them was in mid-january from Prague
to Brussels on a ARJ or a BAe146, I can't remember...
Anyway, I was quite amazed because the service was
far different than three years before: F/A's were very
smily and courteous, the inflight service was quite good
with sandwiches, and this belgian touch with offers of chocolates
!!! Anyway, I could say that in the past
SN wasn't at all my cup of tea but they have changed
a lot and they could easily compete with their
neighbouring companies...my main regret ? the ground
personal, especially when checking-in in Brussels...I was
always unlucky to deal with the tiny minority of incompetent and rude ground hostess but I'm sure the majority is very fine !! By the way, I like very much their new uniforms....