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Posts: 2870
Joined: Fri Dec 31, 1999 5:47 am

Once-in-an-airline Story: Aeroflot/Delta

Mon Feb 12, 2001 12:16 pm

This is a stupid thing that happened to my grandparents because of Aeroflot. Aeroflot and Delta are involved in this story, two airlines that i respect, but this is an example when they both really messed up.

In March 1999, My one grandma was to fly from Chicago to Moscow, and my other grandma and grandpa were to be coming in from Moscow on the inbound flight to Chicago. We arrived at the airport (ORD) to check my grandma in for the flight to Moscow, when we found out that it was delayed from a 6:00PM departure to a 9:30PM departure. As my grandma was not connecting to anywhere, we did not care. We waited and waited and at 9:30 the time was changed to 11:00PM, again no announcement, but again we did not care. At 11:00PM the time was changed to 11:59PM, I am guessing so the FAA doesnt charge Aeroflot for an overnight stay or something ??? I do not know why not 12:00AM. Anyways, at 12:30or so we meet my grandparents who came in from Moscow, and then say goodbye to my other grandma going to Moscow. My grandparents explained why the flight was so late. It turns out that the only US airline serving Moscow had started it. A Delta Air Lines Boeign 767-300ER had broken down, engine problems on the ramp at SVO, while boarding for JFK, at 1:15PM or so. The flight only had about 90 passengers as Delta later said, and the Aeroflot JFK flight had been 'pendign cancellation' because only 30 people were booked on it, and same with the SVO-ORD flight, once again only 30-40 people. So Delta, paying money put all the passengers onto teh ORD flight, but 1/2 of them were headed to JFK, and Aeroflot had half a plane full of people to fly from JFK to SVO on the return trip. So the plane took off bound for JFK, (the ORD flight). The JFK Aeroflot and Delta passengers got off, the flight already 5 hours late. Then, as Aeroflot needed to save money, the JFK passengers bound for Moscow were put on the ORD flight. So now the plane was full with passengers headed to Moscow and passengers from Moscow. It landed at ORD about 11:40PM, leavign the JFK-SVO passengers in the aircraft, quickly refueling and catering, and the ORD-SVO passengers boarded and everyone was on their way to Moscow, a mere 5 1/2 hours late.

Tell me if you enjoyed this story, and please note: this did actually happen
life wasn't worth the balance, or the crumpled paper it was written on
Posts: 1211
Joined: Tue May 02, 2000 6:42 am

RE: Once-in-an-airline Story: Aeroflot/Delta

Mon Feb 12, 2001 12:46 pm

Now that's one you don't hear everyday. I've always wondered if an airline would ever do something like you just described. I guess they do. Very interesting.