What is your experience of booking air tickets online?
I once ordered a US Shuttle DCA-LGA.
Very nice, dirt low fares and the ticket delivered to my home via FedEx.
It's far more frustrating when I tried to book a long range flight (only 1 to 2 flights each day on the same route) last time. "Cannot confirm" my ticket each time on Expedia or Travelocity because the airline apparently won't let me buy the ticket with the quoted (low) price. If that price is unavailable they should not offer it in the first place!