Royal is fantastic!!!
My Girlfiend and I went YYZ - LAS - YYZ April 16, 2000. The Flight left on time, and it was a 4:00pm flight, which usually means it was coming from somewhere!!! A bad combination for Canadian Charters. We arrived on time and was a full service flight. We got anything we wanted, including unlimited alcohol!!! Not that I drank much but it was available. The Aircraft arrived on time April 20, 2000. We got home and it was perfect. I think that Royal is as good or better than Air Canada.
My friends went the same route the next week (long story) on Sky Service, they said it was great.
I think that the biggest problem is when the aircraft is not on time. That causes headaches, other than that, I think people don't mind the little thing. People think that they are getting ripped off. I felt that way on two of my Air Transat trips to LAS and back.
Anything else that I can help you with, I know and employee of royal, as well, Slawko is bound to comment on this posting.....just wait you'll see!!!!
Drive it like you stole it!