Reno Air?

Mon Jun 04, 2001 1:32 pm

What ever happened to Reno Air? Where did they fly? Thanks!
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RE: Reno Air?

Mon Jun 04, 2001 1:39 pm

American Airlines bought Reno Air
Don't give up don't ever give up - Jim Valvano
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RE: Reno Air?

Mon Jun 04, 2001 1:45 pm

Reno Air linked Reno and the West Coast, including Ontario, Los Angeles, San Franciso, Las Vegas, Portland and Seattle. I think they also served Tucson...They were purchased and absorbed by American Airlines in 1999. Someone is maintaining and it has a brief history of the airline.
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RE: Reno Air?

Mon Jun 04, 2001 1:46 pm

...and they flew out of Reno.

RE: Reno Air?

Mon Jun 04, 2001 1:47 pm

Posts: 204
Joined: Thu Mar 29, 2001 8:00 am

RE: Reno Air?

Mon Jun 04, 2001 2:03 pm


It was a nice airline with MD8Xs and I think 2X2 seating in economy when I flew on it in 1998.

They used to have $199 roundtrip deals between westcoast and chicago (of course via reno).

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RE: Reno Air?

Mon Jun 04, 2001 2:06 pm

Here is a web site about Reno Air, but its mostly photos
Don't give up don't ever give up - Jim Valvano
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RE: Reno Air?

Mon Jun 04, 2001 2:11 pm

Their routes ran as far north as Anchorage and Fairbanks, Alaska. I did fly them to Tuscan once. Lesson from that trip....Never travel with a member of the opposite sex. Especially one that you Really Really Like.

Sorry just had the standard 2 by3 seating on the aircraft I flew. They had MD-90,87 and 83 aircraft.
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RE: Reno Air?

Mon Jun 04, 2001 2:24 pm

Good airline. Flew on them from Orange County to San Jose in 1998, and they had a neat first class feature. You could upgrade to first class for $39, $69, $99, or $129 depending on the flight. Now admit it, that's pretty good. The flight was good, on time, and the planes were clean and comfortable.

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RE: Reno Air?

Mon Jun 04, 2001 3:36 pm

They flew out of my home airport. They also had the Gulf Coast Flyer, which flew to the southeast, right?
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Joined: Wed Sep 27, 2000 8:17 am

RE: Reno Air?

Mon Jun 04, 2001 4:58 pm

Here some of my thoughts on the airline with the snowcaped peaks...

Reno Air (1992-1999) was by all means one of the successes of the post-deregulation era. Although they did eventually fail, they survived thrived during the cut-throat industry climate of the 1993-6 range.

From the start, QQ made plenty of good decisions, Excepting the short-lived Reno Air Express, QQ made the right decision by employing a young, single-type fleet. They chose a low fare business model, but did a nice job of capitalized upon a few "easy" extras such as assigned seating and an affordable First Class cabin. Additionally, they aligned themselves with the mighty AAdvantage Frequent Flyer program very early on.

But, Reno Air had one very fundamental flaw---their route system. It was poorly focused, and was not engineered to fully benefit from American's feed.

Reno Air seemed to jump into markets they felt were underserved without ever analyzing what impact this would have to the rest of their operations. As a result, their route network became very poorly focused, with three minihubs all within 400 miles of each other--San Jose, Reno and Las Vegas.

San Jose was mostly limited to flights to SoCal and Nevada (and later on, flights to Seattle/Portland). Along with LAX, this was their main link to American's route system.

From Reno they flew to the Pac NW, and even nonstop to Anchorage and Vancouver for a brief while. They also flew east to Denver, Detroit and Chicago.

From Las Vegas they to LA, Reno and San Jose, as well as to Colorado Springs, Tucson, Oklahoma City and Albuquerque.

Reno also started a few flights which were definite misfits in their route system. In 1996-7, they flew Seattle to Chicago, as well as LA to San Francisco.
Worst of all, they had this "Gulf Coast Flyer" for a while in 1997 and possibly into 1998. They sent an aircraft over to Gulfport/Biloxi and initiated one flight a day to Atlanta and St. Petersburg. This was totally a satellite route system, and I'm sure that the hand of a major airline was involved in this experiment. Reno Air execs would have to have been crazy to do this otherwise.

Reno Air did make money for a while, and their service was quite good back in the early-to-mid 90s. They had killer on-time performance and friendly employees. Coach was nothing special, with no-frills and average legroom. However, they made it very easy to fly First Class. You could upgrade for $20 on most flights and $40 on longer routes. They had 20 seats up front, so upgrades were frequently possible, and First Class received a light meal on most flights.

To make a long story short, Reno's route system did't work out, and they began to lose money. QQ First Class gradually got more and more expensive, and the snacks disappeared. Delays became common, and aircraft maintenance deteriorated (it's a wonder they didn't have an accident). American finally decided to put Reno out of its misery, and the the last QQ flight was completed 8/31/99.
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RE: Reno Air?

Tue Jun 05, 2001 11:20 am

Just wondering if anyone else would like to share their experiences/comments on QQ.
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Joined: Fri Sep 01, 2000 11:32 pm

RE: Reno Air?

Tue Jun 05, 2001 2:24 pm

I'll bite on this one. I had a pretty good deal of segments on QQ from 92-98. My first flight was in Aug of 92, San Jose-Orange Co. Later that year (around Christmas time) I flew them San Jose-Portland. If you dig through that QQ site you'll see that poem, that was our "saftey demo." They actually had everyone's attention (rare these days). The flights were good, and the crews were nice. I did a lot of San Jose - SOCal flights, and then didn't fly them for almost a year. In 1995 I took a bunch of QQ flights up to Portland, and then down to SoCal. I remember being on an ex-Midway plane that was not outfitted in their interior colors (Mountains on the bulkhead etc...). This plane had bright red carpeting, and bright red overhead liners. It made it easy to find the doors! I flew them off and on until they were bought up by AA. In 1998 I took my first MD-90 flight from Portland-San Jose. I sat in the "submarine" row (32) and it was as quiet next to that engine as it was in row 15. I also got my first (and last) MD-87 ride. It was N751RA. I remember it being well used and a bit ratty on the inside, which was out of the ordanary for their aircraft. I then took a series of M90 flights on them before they were officially "taken over" in Aug of 99. My last Reno Air trip was Orange Co.- San Jose on N904RA.

It is a miracle that they didn't have a crash. After all the merger stuff was done, a couple ex-QQ pilot friends of mine confirmed the mx rumors, only they painted a picture that wasn't as bad as the rumors depicted them to be. Every flight I was on with them, I had nothing but excellent service. The FA's were fantastic, and they actually enjoyed their job (unlike a lot of them at major airlines). The service wasn't a YX type, but it was enough for the quick flights they had. I never did get to fly them to Alaska or Chicago, or Denver but I heard the service was more on the longer flights.

I miss them, and they actually did wonders in keeping the fares on the west fairly low. I agree that their routes weren't very well thought out, but they actually turned a fairly hefty profit. That green really reproduced nice too, unlike most airline colors today.

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