no wonder you have the word 'lax' in your user anme when you clearly are being very lax with the rules of airlines. BA forever doesnt have a flip attitude, he simply responded to some on else and they then reached an understanding. This thread didnt need your four pennies worth but since you have started then im going to finish this off.
I would check that Id badge of yours, looks like your younger than you claim-thats clear from your childish remarks-or maybe your are older as only old people have an attitude which thinks they are superior to others?
I notice you havent responded and backup your statements, typical.
PS-there is an upper age limit on many airlines, BA was just stating this,British Airways along with VG and many others DO have an upperage limit.
It is amazing what can be accomplised when nobody takes the credit