Topic Author
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What's With Air Transat?

Sun Jun 17, 2001 12:07 am

What's the deal with Air Transat? How do they get away with constantly being late and offering crappy service?
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RE: What's With Air Transat?

Sun Jun 17, 2001 4:34 am

And one more question.I saw a L-1011 Air Transat which came to Ljubljana during the Bush and Putin visit.Why did they need that plane?
NBC News1
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RE: What's With Air Transat?

Sun Jun 17, 2001 5:20 am


You see, that's why I hate the Republican Party, because people like you DISCRIMINATE. Not only is there a tendancy to dislike people who aren't christian, white, males, most of you seem to think that less educated people deserve less (ie: they're too stupid to vote). But you are allowed to feel that way because this is America, and everything and everyone is allowed. Even stupid people.

ANYWAYS, back on topic.
I've never even been on Air Transat, so I wouldn't know. But the color scheme is cool!

RE: What's With Air Transat?

Sun Jun 17, 2001 7:23 am

Air Transat? bah.

Half day delays and cancellations are VERY common among charter airlines. I don't know anyone in their right mind would fly with such as horrible carrier anyways.

You get what you paid for.

RE: What's With Air Transat?

Sun Jun 17, 2001 10:35 pm

I heard from a reliable source that some of the tour operators that use TS r pulling out. Thats why the DUS route had been cancelled. They were able to get away with the delays and poor service because they operated ageing acft. They were able to offer dirt cheap airfare because of that. Now with high fuel prices and major maintenance work on the ageing fleet, the money is running out pretty fast! I wish them the best of luck though, they have been around for a long time.....would be sad to see another Canadian airline bite the dust.
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RE: What's With Air Transat?

Sun Jun 17, 2001 10:39 pm

This may sound weird but last march I was in the Dominican Republic and saw the same L-1011 Air Transat at three different cities at different times. La Romana, where I got really close to the engine, Santo Domingo, and Puerto Plata. I asked one of the passengers who I was going through customs with and the flight had come from Montreal he said they were badd.
Topic Author
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RE: What's With Air Transat?

Sun Jun 17, 2001 11:06 pm

American politics aside..
What I just found to be incredible was the fact that in comparison with C3000 and Royal (back when they were full blown charters), TS was still a much less competitive product, yet prices were relatively the same. Especially now, considering that they posted a nice profit this past year...
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RE: What's With Air Transat?

Mon Jun 18, 2001 2:30 am

You guys mau say evrything you want about the service, but it is exactly the same as on Canada 3000. come on TS is a charter airline not Air Canada. Of course the seats are a bit cramped but if you want a pay a little more you can travel in Club Transat. Wich gives a fairly good service with wider seats and enhance meal etc. TS had delays but is really working in having this bad reputation away. I couls say that most of the passengers on my flights are happy about the service. I heard so many bad things about C3 and AC. It is sad but it depends of the crew you get. You may be on British Airways and have a terrible service.

the 310's have very nice seats, more comfortable.

as for the L1011 you say in Slovenia. TS is often used on White House trips. We transport the american press and some white house staff. If you haven't flown TS please don't say stupid things sbout the service. You should experience it yourself.

best regards
go canada!
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RE: What's With Air Transat?

Mon Jun 18, 2001 3:31 am

the answer is that air transat are a pikey, second-rate airline who have a poor delay record even for a charter airline.

C3, royal and skyservice offer better service than air transat, im sorry but they are simply no good.
It is amazing what can be accomplised when nobody takes the credit
Topic Author
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RE: What's With Air Transat?

Mon Jun 18, 2001 3:40 am


RE: What's With Air Transat?

Mon Jun 18, 2001 6:32 am

I must agree with Airtime that your experiece with any airline greatly depends on the crew.

As for Air Transat, most of their pessengers are holders of an organized/package tour of which carriage on Air Transat is part of. So if you book your holiday with XYZ Vacations and they happen to have a contract with TS, you have no choice but to fly TS!

Charter airlines usually dont have spare aircraft sitting around on the ramp, so when the delay happens, or when there is some sort of irregular operation anywhere in the system (even weather related), it takes a long time to recover from it. For example, you are flying from Vancouver to Cozumel. The plane that was supposed to operate that flight was first scheduled for Montreal-Vancouver leg. However, due to the snowstorm out east, the flight was cancelled. So, Air Transat finds itself with no aircraft in Vancouver, and subsiquently no aircraft in Cozumel for the return trip. This one delay will have a chain of delays following it, until the operation returns to normal. Meanwile you know whats happening at airports -- you have hundreds of pissed off travelers whose vacation time is being shortened or who cant get back home on time.

With the introduction of A310's and retirement of L1011's, TS's reliability should substantially improve.

Hope this helps!

Cheers -

Topic Author
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RE: What's With Air Transat?

Mon Jun 18, 2001 6:38 am

Hopefully. If that's the case, they're cutting it way too close with the bookings then.
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RE: What's With Air Transat?

Mon Jun 18, 2001 10:54 am

The charter mentality is different than scheduled. Charters book their flights with the assumption that passengers await the aircraft, thereby maximizing the use of their planes. Sked carriers put more space between flights because when flying a schedule the aircraft awaits the departure time. It's not uncommon to see charters depart as early as possible, in the same way that they sometimes depart so late - they leave when the plane is ready not when the passenger is. This is also why charter passengers are supposed to show up well in advance of flights, because schedules as such are approximate. Yes, the customer waits, but that's the price to be paid for cheap flights.
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RE: What's With Air Transat?

Mon Jun 18, 2001 11:01 am

I've flown on Air Transat three times and they're not that horrible. Yes all my flights were delayed, but that is simply because their aircraft utilisation rate is high, and schedules are tight. What I heard AT is doing to cope with delay porblems, is put some old L1011's and their major hubs in case of an emergency. Air Transat offers cheap fares, and if you complain about the seats well move up into Club. The service is far more better up there, and when I used it, it only costed fifty dollars more for an A330 flight from Vancouver to Puerto Plata.

AT will continue to strive for their are receiving a monopoly in the charter business. Canada 3000/Royal are focusing on scheduled service leaving less aircraft avaliable for charter. Skyservices future is unknown, so if you don't like Air Transat, get used to seeing them for they will grow considerably (unless there's new competition).

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