OK here's the scenario:
In April I booked a ticket to fly from DSM to CVG and back on DL/Comair. I never would have thought the strike would have lasted as long as it did at that point.
The problem is that the flight I booked is not operating yet and I was automatically re-booked on another flight that leaves later. This poses a problem because I will miss some important functions related to my cousin's wedding due to the later arrival time, which is 5hrs, 25minutes after the time I would have arrived had the flight I booked operated.
I called Delta and the guy I talked to basically said that there was nothing he could do. Couldn't put me on any other flights or airlines. Couldn't allow me to leave from Cedar Rapids as an alternative to DSM without paying a $100 change fee and any applicable fare difference. I was very nice to the guy which makes me wonder if I called back with an angry and threatening demeanor if that would get me anywhere. Using Delta.com I checked the agent's claim that there were no more flights and I have to disagree. I could leave DSM on an ASA flight to ATL and connect on mainline Delta to CVG. It shows seats available for this option.
Well, am I screwed or should Delta be doing more to accomodate my schedule?