I Learned not too long ago about Rule 240 and I am wondering how that rule has translated into reality for you.
I felt bad seeing a whole plane of people who were attempting to go to Amsterdam by NW in SEA sitting around for hours and hours and hours becuase the flight was cancelled and they needed a new plane brought in. (cranky old Dc 10s!!!)
Also saw on the news something about a Hawaain Air flight that was cancelled then rescheduled then re canceld the rescheduled again leaving vacationers fuming and helpless.
Rule 240 sounds too good and I am wondering if it has worked for you.
Here is a site that explains what EACH U.S. airlines version of Rule 240 is.