I am wondering, if a CEO really wants to institute a major change at an airline-can he just say OK from now on I want every employee to salute each customer (ex.)
Or does change trickle down requiring multiple offices and co leaders to agree on things before it is finally approved?
Take Deltas paint scheme. If a CEO decided he was sick of seeing Deltas old paint scheme and wanted them repainted or wanted to change the logo would that be too huge of a freedom to give one man (or woman)
Just wondering WHO changes airlines.
Like who gave the word that USAirways would get a new livery? Or would not only show movies on domestic flights but also short subjects as well (when NW doesnt show movies on many domestic flights any more at all but has short news shows)
Who decides that? And who has the power to change that decision?