Posts: 1091
Joined: Fri Jul 13, 2001 3:25 pm

Singapore Airlines-Raffles, First, And Economy

Tue Jul 31, 2001 7:22 am

Next June (long time away  Sad) I'm flying Singapore Airlines to Tokyo then Singapore then Bali. I'm flying in Raffles class on a 744 from LAX to Tokyo and Raffles class on an A340 or 777 from Tokyo to Singapore. After that I am flying Singapore Economy from Singapore to Bali. My dad is flying First Class from LAX to Tokyo and Singapore then coach to Bali. He will let me trade seats with him part of the I have some questions about all of the classes. I have heard their Business(raffles) class is really it? Also, do they really have four different types of Raffles class still? (Ultimo, BusinessPlus, Old Raffles and regular new Raffles class?) Does BusinessPlus really exist? If so, how do I get it? What is Raffles class like on the A340s and 777s compared to the 744s? How do I get an Ultimo Raffles class seat on the 744? Should I take the A340 or the 777 from Tokyo to Bali? Also, how are their economy and First Class? I know their First class looks awesome. Are all of their economy seats the same on different planes? As always, any info would be greatly appreciated  Smile Thanks
Posts: 249
Joined: Fri Feb 23, 2001 4:43 am

RE: Singapore Airlines-Raffles, First, And Economy

Tue Jul 31, 2001 11:11 am

Having worked for a Singaporean firm, I have flown Raffles Class on the following routes within the last year or so:

CDG-SIN (744)
SIN-HKG (777)

The Ultimo seats on the 744 are very nice and comfortable. The upper deck feels more private, however it tends to fill up since everyone wants to sit there; for a better chance of having more room book a seat on the main deck.

The 777 and 340 are very nice with 2-2-2 seating. Although they didn't have the Ultimo seats it was still very comfortable. Aside from looking older (but still nicer than most carriers), these seats have manual adjustments vs. the Ultimo's power controls.

Service is similar regardless of aircraft type. You will be given a very nice menu and drinks list prior to departure, with 3 choices of entree (at least one western and one Asian choice). You can also pre-order a specific meal through their "Book the Cook" program; see their web site for the details, including menus from select cities.

All meals begin with satay starters which are very tasty. Your drink will never be empty as the crew come through the aisle every 15-20 minutes for the entire flight. On some trips they will pass through before landing with a tray of goodies (writing paper, model SIA planes, playing cards) for you to take home "for the kids" (important to note is that they say this so as to not make you appear greedy, something typical of Singaporean culture that I learned while living there).

The service is excellent and I can honestly say that on a few occasions I didn't want the flight to end (and that's saying a lot after a 28-hour trip).

I still have a trip report posted at This is from January 2000 when I flew from CDG to SIN. There are scanned images of the menu available at that site, as well as trip reports from US Airways' Envoy Class and United Business (it was a "round the world" trip).
Posts: 1091
Joined: Fri Jul 13, 2001 3:25 pm

RE: Singapore Airlines-Raffles, First, And Economy

Tue Jul 31, 2001 1:45 pm

Thanks for the info, but I have a few more questions. Are all of the Raffles class seats on the 744s Ultimo seats? If they aren't, how do I make sure that I can get one? Also, will SQ be outfitting the 777s and A340s with the new Business, First class, and coach seats? Would you rather fly a 777 or an A340? Does BusinessPlus exist...and if so what is better about it and how can I get it? Thanks for your consideration  Smile
SIA fan
Posts: 715
Joined: Sat Aug 26, 2000 11:56 pm

RE: Singapore Airlines-Raffles, First, And Economy

Tue Jul 31, 2001 1:50 pm

I believe all the seats on the 744s are Ultimo Seats even in those older 744s not fitted by First Class SkySuites. I haven't heard about the BusinessPlus seats though. I also haven't flown SIA's 777 (my first will be in two days  Smile ) but I can tell you that the A340s are comfortable too. If I were you, I would opt for the A340s since they will be phased out of the fleet shortly. Have a great flight!
Posts: 249
Joined: Fri Feb 23, 2001 4:43 am

RE: Singapore Airlines-Raffles, First, And Economy

Tue Jul 31, 2001 3:29 pm

On the flights I have taken, all 744 seats in Raffles were "Ultimo" seats. I think they completed outfitting their 744s with these seats a while ago.

If you're trying to determine if only a limited number of seats on each aircraft are the Ultimo-type, I can say that all seats on each aircraft are the same (unlike SAS Euroclass, which has 2 different types of seats in the biz cabin). There was no "biz plus" that I was aware of on SQ, but they are constantly improving their product so this could have changed.

Regarding the 777 or 340, I can honestly say that both were equally comfortable and had impeccable service. I recall the seats on both types being similar, and both in 2-2-2 layout. On the A340 I sat aft of the galley, with only 2 rows before the start of economy. On the 777, I sat forward of the galley, where there were 3 rows of biz class seats.

For trips to Indonesia from SIN I have flown Garuda 737s (to CGK and DPS), and found that they try to copy the SQ style of service on board. Even in economy a hot meal is served (SIN-CGK = 1 hour flight).
Posts: 457
Joined: Fri Jul 27, 2001 11:36 pm

RE: Singapore Airlines-Raffles, First, And Economy

Tue Jul 31, 2001 4:37 pm

DO a search of the archives,

You'll find a post about how the first class on the A340's was turned into BizPlus or something. It had to do with service to one city in Europe or something?

i think the post was called "New SQ Biz Product" or something.
Posts: 181
Joined: Sat Dec 30, 2000 5:09 pm

RE: Singapore Airlines-Raffles, First, And Economy

Tue Jul 31, 2001 5:26 pm

the biz plus concept has been marketed for flights to scandinavia to match the concept of business class but getting a sleeper bed if you paid a little extra available on sas.

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