Virgin has one of the best economy classes ever! If people complain about the colour of the seats being too bright for their eyes, then i suggest you see an optician. If people complain about the entertainment then that is just weird. Lets remember some airlines don't even have PTV's, and Virgin was one of the first airlines to introduce them, a good 7/8 years back. Also if you think the likes of Omnia or whatever are better than the likes of v:port, then that too is not a good sign, once again Virgin Atlantic being one of the first to introduce On-Demand IFE. Sure, sometimes it doesn't work, and yes on the aircraft that have v:port do have black boxes under the seat, taking up a third of your legroom, but at least Virgin are trying to move forward and try new things. Once Virgin's v:port is working all well and they have moved the boxes to a suitable location (like they said they would when i complained after my experience from LAX
) i can almost guarentee that BA
will copy, and introduce the same thing.
The only thing that i can complain about in terms of VS
is the second meal you get (on most transatlantic flights anyway - afternoon tea/breakfast) is more like a snack, but its still edible.
Before anybody rants, i'm not bashing BA
here, I'm just explaining why VS
have the complete opposite to what these people have said. And like Toddy333 said, most people go onto these sites to complain. They have one bad experience, say its the worst airline ever, then are too scared to go back, and have a good experience or go back, have a better experience and then don't want to say they were wrong before.