I would have to say Thomas Cook Airlines without a doubt, I have only flown the once and that was this year from LGW
There A320's are really nice and modern. Love the seats on board, they look ultra modern compared to other airlines and have great support and decent amount of recline. The legroom seems far improved upon compared to Britannia.
The cabin crew were excellent, very attentive, extremely smart and gave excellent service. The food was not bad either! Even on a three hour flight they showed up-to-date cinema release films.
Before I flew with Thomas Cook the only other charter airline I am familiar with is Britannia (due to me living close to LTN
and they operate more chaters from there than any other airline) and as far as I am concerned Thomson Holidays there UK owners (Part of TUI) are killing them. Basically everything on board there flights are now chargeable, £10 for an in-flight meal, £3 for headsets, £7-£10 pre-reserved seats, £30-£100 for extra legroom seats (not increased service, just seats by exit!) and £20 charge for transfer from airport to the resort.
When I booked with Olympic Holidays when travelling with Thomas Cook Airlines they never charged me for any of the above.
The new interior they are rolling out across the Britannia fleet looks hideous, with dark blue and white striped seats. They use to operate 7 cabin crew on a 757 flight and have reduced this to 5 (the legal minimum on a 757 with 230 pax), the crew always look run down and tired and there uniform looks awful with blue, red and yellow suits (something more suited to a clown!).
As there 757-200's are definately showing there age I have on three occassions experienced there IFE with the monitor near me broken, I much prefer these drop down LCD
screens. The IFE is usally made up of some dodgy BBC comedies and kids cartoons which were shown years ago! Does anyone remember the days when Britannia had there flying maps and advised of height and speed these have gone too!
I remember the days when Britannia were the envied charter airline and other airlines aspired to be like them and some customers would ONLY fly Britiannia - gone are those days. They are just a typical mediocre airline as far I am concerned.
First Choice Airways new products they are launching in summer 2005 seem very exciting and seem a breath of fresh air in the charter industry and looks like they will even give come long haul scheduled carriers a run for their money.