If you had asked me 15 years ago I would say: American - wouldn't even think a second! At that time I have never seen an airline that had a company philosophy implemented through to the last employee! No matter if it was reservation agents serving us travel agents, flight crew, check-in staff - they were ALWAYS friendly and helpful - it was just great flying with them. Actually, I DID apply, and they wanted me to be part of their new crew in CGN
. But then they didn't get enough slots and cancelled CGN
(it was still East?West Germany, and AA
planned to fly CGN
)... Apart from AA
Eagle 2 months ago on a domestic short hop, I never had the chance to fly AA
again, so I can't judge today's situation...