I have flown them quite frequently. Most recently last July from JFK
. As with all airlines, they have good days and bad days. They are usually on time (and much improved over the grim eighties), but thanks to some ridiculous requirement of the FAA, their schedule has been severely disrupted (in short, the FAA is requiring that routine maintenance normally done every 18 months be done every 15 months). I am not sure if things are back to normal yet.
Generally, though, they are pretty good. The staff are very courteous and professional, generally. Meals tend to be hit or miss. I am not too fond of the breakfast they serve travelling southbound, but the last breakfast I had in July was pretty good. Dinners are usually quite good. It's airline food, so realise that your expectations should be lowered. If you are flying JM
, this means you are changing in KIN
, which is actually not bad (and better than changing in MBJ
). It is much improved over years past. I think your biggest worry will be the flight arriving on-time. Not to worry, though. If you miss your connection due to late departure of your flight, they will reaccommodate you on another flight; there are frequent flights between KIN