|Quoting IAirAllie (Reply 9):|
I was working a flight for AA and I had a gentleman a cup of coffee he tastes it and says "wow this is really awful coffee" then 2 rows later I hand an elderly lady a cup and she "Wow this is really delicious coffee. it is the best cup I have ever had". I had to supress my laughter.
I work for the route sales side for a locally-based coffee and tea company and I hear similar things. One of my accounts will rave about our coffee (most of my gas station accounts get our standard coffee blend), and another will complain about it (but yet keeps buying it as they're too cheap to switch to one of our other coffees). What one person thinks is bad coffee, someone else may find excellent. The problem is that for many years now, the bulk of Americans have been drinking bad coffee. The equipment they use, coupled with the increased use of inferior robusta beans blended in with the better arabica bean by the major coffee coffee companies contributed to this. The elderly lady probably was used to coffee that was brewed using a percolator, which is the worst type of maker to use (The coffee that has already been brewed gets recirculated through the coffee grinds and takes on a bitterer taste), so the coffee that was served onboard was something special by comparison. The person that complained is probably used to going to one of the coffee chains, whose coffees by comparison to a standard food-service coffee, is like night and day. Or he grinds his own coffee at home, using a coffee that doesn't contain robusta beans.
The only way I'll drink coffee on a flight is with a little something added to it, if you know what I mean. Sometimes, putting some liqour in it is the only way it'll have any taste.