|Quoting Comorin (Reply 1):|
I just flew JFK-LAX, and it was quite distressing. A rustbucket 767 replaced the DC10s and 747s of yore, and the inflight service was pretty desperate. One overweight FA actually took her break snoring away in a seat at the back. Some of the older FAs were embarassed by the fact that passengers had to buy their owm food.
I flew back on UA ps and it was much better. I hope my flight on AA was an anomaly and that you have a good experience.
I don't do that much traveling with AA
, but I think your flight was an anomaly as you state. While one of the FAs might have been a bit overweight, snoring can occure in an individual of any age and weight range. Her (assuming) snoring may also be the cause of her exhaustion. snoring = poor sleep. I can imagine that some of the older FAs were embarassed by the fact that the passengers had to buy their own food. Air travel is not what it used to be. There are many ways to improve it, and food service is one of them.
The question really is: how much does it cost? Would adding $5-7 per flight cover the cost of the meal? It would hardly be noticed in ticket price. Just imagine the free positive exposure: OMG!! I got a complete meal while flying from ATL
!! I think it would be money well spent on advertising for the airline. Why does it seem that Continental understands this better than most?
|Quoting Contrails (Reply 2):|
AA's service is probably equal to that of any other US carrier
I disagree with you. I don't travel on AA
enough to form an unbiased opinion on the subject. However I do fly Continental quite often and their service even in Economy is good - better than many vaunted European and Asian carriers in fact.
"Harming a patient is unethical, but I can inflict as much pain as I like" Dr. Phlox