zrs70
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Nastiest Passengers You Have Encountered

Wed Apr 05, 2006 2:22 pm

Not so interested in run of the mill rude passenger stories (hogging armrests, seat recline, mean to FA's).

Rather, I am looking for interactions you may have had when a passenger makes a one line nasty comment to you.

A few years ago, I was flying Trans Word Express from Joplin to St. Louis. I was in seat 5A on this B31 prop. When I saw that a lady was in my seat, I nicely told her, well, that she was in my seat. Her response?....

"Well, someone is in my seat, so you will have to deal."

Perhaps it was her nerves of flying in a small plane. But her attitude was uncalled for. She was truly nasty about it.

Another time, I was on Shuttle by United, SFO-BUR. Woman behind me was having such a loud conversation with her friend that the entire cabin was staring. I finally asked (nicely) if she could lower her voice. Her response?...

"Sit down and shut up."

These stories amaze me!

[Edited 2006-04-05 07:24:29]
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F9Animal
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RE: Nastiest Passengers You Have Encountered

Wed Apr 05, 2006 2:31 pm

How about the, "I will break your f**king neck if you don't get me on this flight!" From a passenger who shows up 10 minutes prior to departure!

I love the ones that say, "I will have your f**king job if you don't get me on this flight!" Of course they woke up late and missed their earlier flight. Sometimes I wanted to smile back and say, "Sure!! Take my job, and I will pretend to be you!"

As far as bad cabin experiences, only one comes to mind.

Flight Attendant to passenger: "Sir, the seatbelt sign is on... I need you to return to your seat."

Passenger to Flight Attendant: "Will you clean up my pissy seat then?"
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lindy field
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RE: Nastiest Passengers You Have Encountered

Wed Apr 05, 2006 4:39 pm

Sorry, I don't have any stories about rude passengers, but I just flew from Istanbul to Berlin last Saturday and had two drunk German girls who positively reeked of stale cigarettes and booze sit next to me. They were absolutely disgusting. Fortunately they more or less passed out rather than be loud and obnoxious. Believe me, they were nasty and possibly should have been denied boarding.
 
superhub
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RE: Nastiest Passengers You Have Encountered

Wed Apr 05, 2006 4:48 pm

Quoting Zrs70 (Thread starter):
A few years ago, I was flying Trans Word Express from Joplin to St. Louis. I was in seat 5A on this B31 prop. When I saw that a lady was in my seat, I nicely told her, well, that she was in my seat. Her response?....

"Well, someone is in my seat, so you will have to deal."

And then what happened?
 
NorthstarBoy
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RE: Nastiest Passengers You Have Encountered

Wed Apr 05, 2006 4:59 pm

the only thing that comes to mind was a few years ago, i co-worker of mine got a call from Usair stating that a passenger enroute from Los Angeles to Baltimore was being removed from the plane in Pittsburgh. Obviously, there was the question as to why and the response floored all of us, this passenger, apparently a member of the UCLA Sailing team, and drunk, stood up during the flight and proceeded to pee on a fellow passenger. talk about nasty! needless to say, this passenger was removed from the flight and was told he would need to find alternate arrrangements to Baltimore, he was going no further on Usair.
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leftwing
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RE: Nastiest Passengers You Have Encountered

Wed Apr 05, 2006 5:13 pm

DEL-BOM night flts every day when liquor was served on board Indian domestic flts. It was hellp to pay for the cabin crew getting touched, pilots off loading drunks, grd staff getting abused .......every day
 
stlgph
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RE: Nastiest Passengers You Have Encountered

Wed Apr 05, 2006 5:27 pm

Quoting Zrs70 (Thread starter):

"Well, someone is in my seat, so you will have to deal."

Perhaps it was her nerves of flying in a small plane. But her attitude was uncalled for. She was truly nasty about it.

Yeah, I had someone try that with me once on a run up to Chicago on TWA back in 2000.

And ever notice how on airplanes...it's strangely quiet onboard?

Yeah, my response was even better than his and caught everyone's attention. Don't make girlfriend mad here.


Then on another flight from Philadelphia to London in 1996, some nice lady was off to my right and was having major problems with the lady in front of her. I am not sure what exactly happened but apparently it started when they were in the line to check in for the flight at Philadelphia...and it progressed on the plane throughout the flight. The lady up in front of her was just an absolute nightmare....looks, stares, glares, throwing trash behind the seat, slamming the seat back when the other lady had reached forward to pick something up. It was nasty. It was a war between them both. I stayed out of it but when I went to get my carry on bag upon arrival at Heathrow, oops, I just kinda sorta dropped it down onto her. Dang.
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deaphen
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RE: Nastiest Passengers You Have Encountered

Wed Apr 05, 2006 5:29 pm

OS (Spicejet) Del-GOI for new years! The flight was late by 6 hours and we had 7 russian men and women with us onboard. Since the flight was late, they sat outside the airport and were drinking a bottle of vodka. No problem... then as the hours went by they opened another one and drank it and mind ya it was going down neat!!!

Still fine, they were swaying all over the place but still on the ground. Then we go thru security and wait in the passenger lounge and they crack open another bottle inside the airport and down it neat! I swear i had never seen such heavy consumption of alcohol in my life.

Anyways, we board and these guys are still drinking even though its illegal to drink on domestics in india. Apart from the drinking, once on board and once in the air, two of them start making out in the isle and they are passing the bottle around infront of the F/A who was on the verge of exploding after warning them like 10 times.

Further into the flight, they pull out flash lights and start pointing them at each other and start yelling and shouting etc etc. The limit was them pulling out walky talkies and talking to each other DURING the flight. That was enough for me, i went and complained to the F/A and they seemed totally helpless as there were only 2 female F/A's on that flight and there were like 4 HUGE russian men! LOL

It was a horrific experience which i would never like to go through again, once reaching GOA, i was dying to go and complain to the cops, but since everyone was in party mode.. i decided against it.

Over all it was the worst flight i have ever had!
I want every single airport and airplane in India to be on A.net!
 
747luvr
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RE: Nastiest Passengers You Have Encountered

Thu Apr 06, 2006 1:27 am

A few years back while onboard a CO flight (735) the guy in my row-on the other isle threathed to bash the flight attendants head in. Neadless to say, the 5-0 rolled up ont he jet and took him off the jet. They said he wasn't ever going to fly CO again-and would let all the other airlines of this threatning comments. Will the airliens actually do this? They have some 'blacklist' unruley passenger?
 
777DadandJr
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RE: Nastiest Passengers You Have Encountered

Thu Apr 06, 2006 6:51 am

Quoting Zrs70 (Thread starter):
Nastiest Passengers You Have Encountered

You must be refering to most of the passengers profiled on "Airline" flying WN!  rotfl 

Quoting F9Animal (Reply 1):
"I will break your f**king neck if you don't get me on this flight!" From a passenger who shows up 10 minutes prior to departure!

You must be refering to most of the passengers profiled on "Airline" flying WN!  rotfl 

Do you see a pattern here?

Russ Big grin
My glass is neither 1/2 empty nor 1/2 full, rather, the glass itself is twice as big as it should be.
 
FlyKev
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RE: Nastiest Passengers You Have Encountered

Thu Apr 06, 2006 7:03 am

My story would involve the passenger who refused to stow their bag correctly for take off (It was too big to go under the seat). A few sharp words were exchanged there.
Mind you this wasnt the end of it all, they later chose to position the air conditioning nozzles so they sprayed me directly.
Mind you, that was almost as we landed, so I didnt really care.

Kev.
The white zone is for immediate loading and unloading of passengers only
 
thepilot
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RE: Nastiest Passengers You Have Encountered

Thu Apr 06, 2006 8:29 am

Let's see a few nasty stories...
I remember on a flight out of DFW to SEA a while ago, a man was escorted off a flight when he said (I remember his voice clearly) "I want a new seat. There is no way I will ever sit next to a towelhead!" The poor man sitting next to him did nothing wrong, and was in shock of the unwarranted racial epithets.
Also, I remember waiting in KIX last year and I saw a UA T7 going to SFO. An American was being searched as he had something that was not permitted on that flight. When the Japanese security was searching him, he was yelling so that everyone in the terminal could hear him, "You can't do this to me, I'm an American god damn it! Let me talk to your supervisors. I am an American! You have no right to search me like this! Call this random you idiots! This is profiling! I won't have it!"
This was horrible, just like off "Airline." However, this race stuff was some of the most horrible behavior I have ever witnessed.
From YVR
 
xjramper
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RE: Nastiest Passengers You Have Encountered

Thu Apr 06, 2006 9:59 am

When I worked in the industry, the people who were the worst were actually pax who traveled a lot. I'm talking about the Silver elites. The WORST. Because they made status, they think they rule the world. I am grouping the silvers all together, there were a few cool ones, but the majority were really mean to the counter staff. There were a few golds like that, but most were cool and the platinums were all great.

XJR
Look ma' no hands!
 
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aerorobnz
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RE: Nastiest Passengers You Have Encountered

Thu Apr 06, 2006 1:00 pm

I had an AF Gold pax that was flying on NZ who maintained that he got 20kg extra extra on all flights, not just AF/KL/Skyteam services. I politely told him he didn't, and he just got ridiculous. "I've been flying for 30 years, and I've never had someone who adheres as strictly to the rules as you" my reply was "I'll take that as a compliment for performing my job correctly"....he kept going and going, I finally got him to accept he had to pay for $140 in excess, and explained where to pay it, and he just said "Shut up and go away" and stormed off. The guy just couldn't handle that a member of staff was not going to be pushed around by someone who was throwing their weight around, and name dropping, and all the usual shit that irate pax try.
Flown to 120 Airports in 44 Countries on 73 Operators. Visited 55 Countries and counting. Wanderlust is like Syphilis, once you have the itch it's too late for treatment.
 
oli80
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RE: Nastiest Passengers You Have Encountered

Thu Apr 06, 2006 10:10 pm

I was quite nasty to a passenger once. We were on a flight from AMS to LTN and I could tell straight away that the person next to me was a nervous flyer.

We must have been coming in too high or too quick or something, because just before we were about to land, we heard the engines power up and the nose of the plane lifted very quickly and many of the passengers seemed scared. The guy next to me looked terrified.

It was at this point that I couldn't resist, so I turned to him and told him that the pilot was a lost and realised we were at LGW instead of LTN so quickly had to abort the landing. This pushed the guy next to me over the edge! He wasn't very happy with me!, but boy was it funny!
 
turnit56N
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RE: Nastiest Passengers You Have Encountered

Thu Apr 06, 2006 10:57 pm

My girlfriend is also a pilot at my airline. One time she was deadheading in uniform, and was waiting in the gate area for the flight to start boarding. A passenger walked up to her and asked her if she was going to be flying this aircraft. When she pleasantly said that she was just riding in the back, the passenger actually said "good, I wouldn't want you flying my plane" and walked away! She said several of the other passengers in the area were shocked at the way the passenger said it.
Aviation is not so much a profession as it is a disease.
 
dispatchguy
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RE: Nastiest Passengers You Have Encountered

Fri Apr 07, 2006 7:19 pm

When I was working as a CSR at SBN; we had a flight to Chicago that the one guy was on. Summer thunderstorms, 3+ hour ground delays; and I was trying to reroute this guy going to ATL.

Lightning struck something, causing the power to go out airport-wide - check-in hall went dark, we lost our Apollo terminals; the checkin hall was crammed with passengers; 2 seconds later this individual pounds on the checkin counter screaming that he had a very important morning business meeting that he just had to attend; and that woe would be me if he missed it.

He didnt leave until the next morning, since he was unwilling to drive himself to chicago (about a 2 hour drive to the airport if Chicago expressway traffic wasnt backed up). There was nothing out of SBN.

I had another passenger, after telling him that I couldnt get him to Chicago due to another ground delay program for an insane amount of time, that he could reach over the counter and strangle me. He was some arrogant Notre Dame student.

The capper was at Christmas time; a 64 passenger BAe ATP overbooked and everybody showed up (80 pass for 64 seats, Christmas season, 1997), Notre Dame students going home for christmas; this one female student, a real sorority puff chick, after checking in 30 minutes before departure, says to me "I cant be on standby, I go to Notre Dame".

Needless to say, she was involuntarily denied boarding, for no one was willing to give up their seat  Smile
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FlyBoy84
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RE: Nastiest Passengers You Have Encountered

Sat Apr 08, 2006 6:23 am

Quoting Xjramper (Reply 12):
When I worked in the industry, the people who were the worst were actually pax who traveled a lot. I'm talking about the Silver elites. The WORST. Because they made status, they think they rule the world. I am grouping the silvers all together, there were a few cool ones, but the majority were really mean to the counter staff. There were a few golds like that, but most were cool and the platinums were all great.

It's like being one of the nouveau riche...they think that they have arrived and now the rest of the world is here to serve them.

The nastiest passenger I ever encountered wasn't nasty to me, per se.

He was someone who stated that he got held up at security and was late for his TW flight. The gate agent explained that the flight had just pushed back - and the guy actually wanted him to call the pilot and have them pull back up to the gate  footinmouth 

To the agent's credit, he offered the guy the opportunity to go out on the next flight a little over an hour later WITH NO PENALTY FEE  praise 

 psst  Hey Mac...here's a tip: get to the airport a little EARLIER, if you can. Or don't schedule a flight so SOON after a MEETING.
 
fbgdavidson
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RE: Nastiest Passengers You Have Encountered

Sat Apr 08, 2006 7:43 am

I've never really come across horrible passengers per se, just a few presumptuous ones. When I was flying SFO-LHR with BA a couple of years ago I had just come from the city and was wearing shorts, sailing club t-shirt and flip flops as the weather was great. I went up to the check-in area I was thankful I was booked in J as the Y line was enormous, but as I went up to the carpet a guy in a suit comes out from the Y line and tells me 'HEY that line is for business class ONLY'. (Actually it wasn't but hey) I brush him off without saying anything and a warm welcome from check-in desk was enough for me  Smile Sometimes I wish had a few smart ass replies stored up for such people.

Quoting Xjramper (Reply 12):
When I worked in the industry, the people who were the worst were actually pax who traveled a lot. I'm talking about the Silver elites. The WORST. Because they made status, they think they rule the world.

 thumbsup  Something about a sense of entitlement that comes with gaining a shiny FF card...

I was flying BA about three years ago out of JFK and was seated in Club World. A Silver who was flying World Traveller Plus came forward during the final stages of boarding noticing spare seats in the cabin and said to a member of the crew. 'I'm a Silver elite and there are spare seats in Club. Why can't I sit here' or words to that effect. The member of cabin crew told her the BA policy and that the seat on her boarding pass was that for her flight and she went off in a huff back to WT+....
"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
 
TACAA320
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RE: Nastiest Passengers You Have Encountered

Sat Apr 08, 2006 8:41 am

Quoting 747LUVR (Reply 8):
They have some 'blacklist' unruley passenger?

ElAl probably only...
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
deltagator
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RE: Nastiest Passengers You Have Encountered

Sat Apr 08, 2006 8:48 am

Quoting Fbgdavidson (Reply 18):
Quoting Xjramper (Reply 12):
When I worked in the industry, the people who were the worst were actually pax who traveled a lot. I'm talking about the Silver elites. The WORST. Because they made status, they think they rule the world.

Something about a sense of entitlement that comes with gaining a shiny FF card...

I, one time, was the asshole with the Silver Medallion card. I only did it once and I realized how much of a schmuck I came off as to the gate agent. There had been nasty weather that day and I had been rebooked onto a later ATL-SLC flight. My seat was changed from an aisle at the front of the plane to a middle seat in the back. I raised holy hell about how I was a Silver Medallion and I should never sit in a middle seat. She did get me an aisle up front after some work. I wish I had realized I was an ass while still at the gate and not halfway to SLC. I owe that girl an apology.

I now maintain Gold Medallion (can just never hit Platinum) and am nothing but curteous to every airline employee I meet. I know they have crappy customers to deal with and I don't want me to be one of them ever again.
"If you can't delight in the misery of others then you don't deserve to be a college football fan."
 
727EMflyer
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RE: Nastiest Passengers You Have Encountered

Mon Apr 10, 2006 3:52 am

A couple of years ago I was on a UA SFO-HNL flight, a 763 and I was sitting is seat F for my row. There was a couple in seats A and B who were having quite the argument. I first noticed the man, who was very large, when he was apparently cursing his tiny little airline meal. He was pumping his fists at the tray table and exclaiming "This is sh*t, this is sh*t!" After a little more observation I realized he wasn't complaining about the food. He and his wife were arguing about her having cheated on him, and it got so heated that I thought I saw the man hit the woman! I got quite concerned over the violence and paged the FA. On of the cabin crew was a well built man, he spoke to the couple, then came around the ailse and thanked me, asking me to ding the call button three times in a row if they got out of hand again. Well, next the woman took her shot at her hubby, scratching at him with her rings. He didn't retaliate, and she then did her best to turn her back to him, so I didn't intervene.... Talk about IFE! They kissed and made up by the end of the flight though, and in the terminal when I saw them they looked smitten enough with each other. Hope they enjoyed their vacation!
 
yvrtoyyz
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RE: Nastiest Passengers You Have Encountered

Tue Apr 11, 2006 2:50 am

Quoting Fbgdavidson (Reply 18):
I went up to the check-in area I was thankful I was booked in J as the Y line was enormous, but as I went up to the carpet a guy in a suit comes out from the Y line and tells me 'HEY that line is for business class ONLY'. (Actually it wasn't but hey) I brush him off without saying anything and a warm welcome from check-in desk was enough for me

I can relate as my fiancee and myself were travelling Zoom's Premiun Economy (PE) YYZ-GLA and the flight was sold out. We were travelling to the UK for 2 months and as such, had large backpacks and such - not the type you would expect flying PE. Those travelling PE had a seperate check-in line which, of course, was empty as opposed to the line snaking through through effectively trapping anyone travelling in economy from moving anywhere but forward. Naturally, I am immediately accused of jumping the cue, get to the back of the line, etc, etc. but someone who obviously has spent quite a good deal of time waiting in line for economy. To this I responded that you get what you pay for and the extra $110 was well worth it to avoid standing in line with the likes of yourself.

Incident number two occurred when the person in front of us went to check-in at the PE desk demanded to speak to a supervisor because he had lined up in the PE line rather than Economy and was asked to re-join the proper line. Again, looking like we were budget travellers with our backpacks and all, we fell victim to his accusations and he took it upon himself to point it out to us that we were in the wrong line. Another quirp of something similar to the first one was all the check-in agent needed to get rid of this guy and to proceed with checking in ourselves. She was both apologetic for the hold-up and expressed gratitude towards us as it gave her a reason to move on from this unruly person and proceed with her work.

-YVRtoYYZ
 
kazzie
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RE: Nastiest Passengers You Have Encountered

Tue Apr 11, 2006 3:47 am

I have had loads Here are just a few:

FR flight to VST, guy walks up to check-in, chucks his bag on the belt which was 13.9kg and demands he take it in the cabin as it is a "brand new bag", After I explained to him that the Max limit for hand luggage is 10kg he went maaad, accused us of chucking his new bag around, accusing us of being theives and saying "for god sakes its a brand new f**king bag bitch!", He didnt go anywhere after a repetive attitude to the supervisor...

I have had 1 guy go mad at me for not checking in his "un able to walk" 75 year old Mum and Dad who were not present at check-in.. sorry explain to me how anyone in there right mind would check-in 2 people who are not present at check-in? for all i know I could checking-in 2 extremly diffrent people from the passport, plus if they can hardly walk why are they flying with no assistence booked?,
So this guy gives me an earful then runs down the queue telling the following passengers to give me a hard time, and such, He was extremly lucky he was no offloaded for such actions...

and then there are the FR passengers who turn up at check-in thinking they can have an unlimeted allowence on luggage, and then they moan at me because there allowence was not stated to them... but these passengers are stupid enough to staple all there terms and conditions to there booking ref so all I have to do is flip over the page and underline which rule they are in violation with and show it to them... then they kick off more with "you should have called me and told me...."

Everyday is a New day!

[Edited 2006-04-10 20:59:57]
Bazinga punk.
 
jetflyer
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RE: Nastiest Passengers You Have Encountered

Tue Apr 11, 2006 4:14 am

Kicking chair backs, having load arguments, reading air disaster books, threatening cabin crew, oh yes,... uh
















I've done them all!






Joking

[Edited 2006-04-10 21:28:42]
 
deltagator
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RE: Nastiest Passengers You Have Encountered

Tue Apr 11, 2006 1:01 pm

Quoting Jetflyer (Reply 24):
reading air disaster books

Watching Airplane! or Airport '75 on the DVD player are things I've done. Once that went over like a poot in an elevator with the lady in the seat next to me.
"If you can't delight in the misery of others then you don't deserve to be a college football fan."
 
AirScoot
Posts: 667
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RE: Nastiest Passengers You Have Encountered

Tue Apr 11, 2006 11:23 pm

Quoting TACAA320 (Reply 19):
Quoting 747LUVR (Reply 8):
They have some 'blacklist' unruley passenger?

ElAl probably only...

They all have a blacklist/nofly list of one sort or another. What's fun is watching someone who is on said list get to the counter and get denied boarding - the one I saw was a case of a change in name spelling to try and avoid the computer. (If you were rotten enough to an airline, why would you want to fly them again?!) Please note that all names and exact phrases have been changed to protect the not-so-innocent.

It went something like:

Checkin agent: I'm sorry ma'am, but you are not cleared to fly with us today. We have you on a no-fly list.

Woman: That was years ago. I bought a ticket on this flight and I intend to take it!

Checkin agent: I'm sorry ma'am, but you won't be flying with us today. We will refund your ticket and you are more than welcome to try somebody else.

Woman: Let me talk to your supervisor.

*insert lengthy arguement here*

Police officer: They have you on a no-fly list because of past problems. You created a stink - so you're coming with us.

Woman: That was two years ago and they never proved that I hit that idiot....


All this just goes to prove that you can only get so nasty with airline personnel before it gets to that level. Something tells me she found a $100 fare when everyone else was more expensive.

On another note, I've heard that celebrities can be/are some of the nastiest people around when it comes to flying commercially. Was it Whitney that was banned permanently from AA out of Philly?
 
zrs70
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RE: Nastiest Passengers You Have Encountered

Wed Apr 12, 2006 3:33 am

I remember years ago I read a letter to the editor of Business Traveler magazine. It was from a woman who wrote of her expedrience while boarding an Air Canada flight. When the agent processed her boarding pass, the gate computer screen (which was in plain view of all the passengers) read, "Ms. XXX is a constant complainer and caused problems for us all the time." The passenger wrote about how embarrassed she was. Turned out that AC had this description of her embedded in its system.
17 year airliners.net vet! 2000-2016
 
PanAm747
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RE: Nastiest Passengers You Have Encountered

Fri Apr 14, 2006 11:53 pm

I had an interesting experience in Chicago several years ago that bears repeating.

I was trying to fly EWR-ORD-SAN. The EWR-ORD F100 had been delayed by mechanical reasons for over two hours. It was announced that we would be re-routed on the incoming F100 that was just about to arrive...

Except that there were NO security screeners to let us on board. The poor nervous gate agent quietly but firmly repeated probably ten times "security screeners to gate 15 IMMEDIATELY, please!!"

Well, they showed up, and we boarded. Now the captain announced, "well, folks, we'd sure like to get y'all to Chicago, but it seems the ground crew decided to move the disabled plane first. As soon as they get finished with that, we'll be on our way".

So, add another delay (by now we're three hours late), and then the infamous line-up for departure at EWR, when we're finally airborne, several of us cheer happily. Surprisingly, the mood is very good on the plane.

For some reason, AA.com booked my ticket with a three hour layover at ORD...which I ALMOST made...I was allowed to leave the plane first and I ran like the old O.J. Simpson ads...only to see my connecting flight pushing away from the gate.

"Well, my luggage wouldn't have made it anyway..." I thought to myself.

I looked at the monitor and found where the next SAN flight would be departing from, and I walked over to that gate. There was a family of a man, woman, and two small children at the podium, and the man was being a grade-A jerk. Cursing in front of his wife and children like a drunken sailor, the woman was polite but firm, and after his tirade was over (never did figure out what he was wanting to do), I approached the counter.

I explained my situation to the agent, and recounted to her the adventure I had been having that day. It had been a fascinating day, and I gave her all the details of all the delays and such like it was the biggest adventure of my life. She actually seemed to enjoy the story. After I was done, she looked up the seating for the next flight...

"...Hmmm...Mr. Grant, it seems that we only have one seat available on this next flight" she told me. I'm thinking, "Okay, it's an MD80 - it'll be in the last row, middle seat, next to the engines, and probably stuck between two enormous people".

Before I can say anything, she had printed out the boarding pass - 6E. "Wow - that's awfully far forward for coach!!"

"It's first class. Wait - before you go..." Click - another paper printed out - a $15 meal voucher. "Go have dinner on us".

When I first started teaching, I got one piece of advice from my parents (who were both teachers) that I pass on: Job #1 - make friends with the secretaries and custodians. You will need their assistance many times. They can make things happen, or you can be left out in the cold.

Same with airline employees. ALWAYS treat them as if you are a guest in their home. They can treat you like s***, which you probably deserve, or you can have incredible things happen to you when you least expect them.

Thank God for that a**hole in front of me!! I hope he saw me in first class and wondered how I got there...
Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
 
himmat01
Posts: 1016
Joined: Sat Dec 04, 2004 4:34 pm

RE: Nastiest Passengers You Have Encountered

Sat Apr 15, 2006 5:22 pm

Quoting Deaphen (Reply 7):
It was a horrific experience which i would never like to go through again, once reaching GOA, i was dying to go and complain to the cops, but since everyone was in party mode.. i decided against it.

The Capt. should have informed the ATC and they should have kept the cops waiting for them at the airport. I too have seen these Russian tourists downing bottle after bottle at DEL.
An airplane might disappoint any pilot but it'll never surprise a good one.
 
TimePilot
Posts: 290
Joined: Sat Sep 03, 2005 10:40 pm

RE: Nastiest Passengers You Have Encountered

Tue Apr 18, 2006 8:20 pm

I've never really had any nasty experiences, I suppose I'm very, very lucky.

The absolute worst in my case, was a Chicago > Tokyo flight on JAL. I found my seat and there was a woman sitting in it eating a big Pizzeria Uno's salad. Her son sat next to her. I very politely said "I believe you are in my seat" and she said "Okay. I like you, so I'll give it back." (It pales in comparison to the stories ppl have posted here.)

I remember one woman in the bus to an ATR saying "Oh God, is THAT our plane? We are going to die ..."

I saw a bunch of drunks going through Centrair in December.

Very mild, sorry to disappoint!
 
AmericanAirFan
Posts: 385
Joined: Mon Jun 28, 2004 10:22 am

RE: Nastiest Passengers You Have Encountered

Wed Apr 19, 2006 1:05 am

Flying on WN AUS-PHX-SJC a couple of these people were getting a little roudy with alcohol in their system and kept bumping my seat (I was only 11 at the time) it was rather annoying. Good thing they got off at PHX...
"American 1881 Cleared For Takeoff One Seven Left"
 
nema
Posts: 479
Joined: Fri Feb 24, 2006 3:18 am

RE: Nastiest Passengers You Have Encountered

Thu Apr 20, 2006 3:09 pm

I was flying Pan-Am (747) from Heathrow to Miami. At that time you could go to the rear section of the aircraft to smoke. Being lots of empty seats my mate and I went onto the second last row and had a couple of smokes. When I got up to return to my designated seat, I lifted the armrest without thinking, which contained the ash tray, and wham! all of the ash and butts went over the guy in the seat behind. Why he was wearing a blue pin stripe suit in cattle class i dont know, but it was now blue and grey.

He didnt say anything for about 10 seconds, he just stared at me in disgust while I profusely apologised... then it began...You F**ing idiot were his starting words...I managed the rest of the flight without returning for another smoke.
There isnt really a dark side to the moon, as a matter of fact its all dark!
 
haggis596
Posts: 15
Joined: Wed Apr 26, 2006 5:03 pm

RE: Nastiest Passengers You Have Encountered

Wed Apr 26, 2006 6:52 pm

An Air 2000 flight from FUE to LGW. A guy a couple of rows front of me looked to be about 70 years old and half in the bag before he ever got on the plane. As the flight progressed, he was constantly getting up and going into the bathroom to smoke, as we all later found out. He was even up and roaming as we taxied. He was reprimanded by not only the FA's, but eventually the pilot. When the FA's tried to get him to settle down, he would just yell at them. When the pilot came out, this guy just starred out the window. Finally a PA announcement was made that if he didn't calm down, stop smoking, and stay in his seat, we would divert and he would be removed. This prompted the moron to light up in his seat, and tell the flight attended he had a knife in his bag and he would use it. Needless to say, we were on the ground in MAD within about 20 minutes, and he and his bag were removed. As the police came on the plane, all the passengers (and most of the crew) broke out into applause. This guy even took a bow as he left the aircraft.
 
jetflyer
Posts: 603
Joined: Sat Aug 08, 2009 7:38 am

RE: Nastiest Passengers You Have Encountered

Thu Apr 27, 2006 1:23 am

Quoting NEMA (Reply 32):

He didnt say anything for about 10 seconds, he just stared at me in disgust while I profusely apologised... then it began...You F**ing idiot were his starting words...I managed the rest of the flight without returning for another smoke

Wouldn't call him a nasty pax, it was your fault, had he been me I'd have punched you in the face  Wink Can't stand smokers.
 
Molykote
Posts: 1237
Joined: Tue Aug 23, 2005 8:21 pm

RE: Nastiest Passengers You Have Encountered

Mon May 01, 2006 5:40 pm

I was on a flight PHL-FCO in Jan 06 with my girlfriend.....

Prior to boarding I was made some last minute calls to ensure that everything was in order before we departed (I do this away from the gate as I can't stand those who talk loudly on the phone in the middle of a crowd - nor can I stand the huddle of FFs at the gate waving the premium ticket stubs about for all to see).

A few minutes later boarding began and we made our way to the gate at first call. As we made our way into one of two parallel boarding lines, Mr. "biz-ticket-in-the-shirt-so-people-think-i-actually-paid-for-my-upgrade" guy actually grabbed my girlfriends coat and loudly informed us that we could wait and board with the rest of coach.

Although I had no obligation to present this  butthead  with any form of documentation, I pulled our 1A/1B boarding passes from my jacket and suggested that he would know where to find us during flight if he wished to offer my girlfriend an apology. I was pissed but glad I chose to cut my comments short and leave this  butthead  with something to ponder rather than escalate the incident - sometimes less is more. We were too excited about the Rome trip to give it much more thought at the time but I can't believe he actually grabbed my girlfriend's coat to "stop" us.
Speedtape - The aspirin of aviation!
 
GrinddalSK340
Posts: 51
Joined: Wed Apr 26, 2006 6:30 am

RE: Nastiest Passengers You Have Encountered

Mon May 01, 2006 5:50 pm

2 years ago SIN-CPH 772ER seat 32G the second row in Y class, the first row had a lady with a newborn baby in 31G she was swedish, she reclined her seat and my legs were banging against it, hence me not beeing able to fit, she then told me to sit still or shed bash me. I was so stunned that i did not now what to say..
Travellin' First Class, golden roasted peanuts and Chardonay Yum the way to fly
 
texfly101
Posts: 343
Joined: Fri Jan 06, 2006 6:42 am

RE: Nastiest Passengers You Have Encountered

Tue May 02, 2006 8:40 am

I had a bored 6 year old kid sitting behind me and when I ignored the traditional "kicking the seat back every 10 seconds", the kid actually reached over and started hitting my head. I turned and asked the mother to control her kid and she actually gave me the shrugged shoulders look of "what can I do?" I was very grateful that the stewardess resolved the situation.
 
Boeing777/747
Posts: 543
Joined: Thu Dec 20, 2001 6:07 am

RE: Nastiest Passengers You Have Encountered

Thu May 11, 2006 6:21 am

First class passengers in suits which are richer than the average man, impatient, shouting, complaining when a plane is delayed for 30 minutes or more and 'claiming' all the time. Very childish!
 
folov
Posts: 137
Joined: Tue Sep 20, 2005 5:43 pm

RE: Nastiest Passengers You Have Encountered

Thu May 11, 2006 2:01 pm

Ok here's my first experience as a supervisor, couple days into it. Don't feel offended into the racial comments

I had an oversell in Business class. Did not worry to much as i dealt with those kind of situation in the past. Plus I had another flight couple hours later.

Everyone checks in except for one couple. ouch only one seat left. They show up last, and i decide to go myself.

*Hello there My name is Francois, i am the supervisor. Smiling and all.
I m sorry but i have to tell you that we have an overbook flight and unfortunatly i only have one seat left in business.

*(Man born in India, recently became a US citizen with an heavier accent than me) What the F*** is this all about i bought my ticket 6 months ago(funny how often i hear that)
*I explained to him that i am waiting for a couple of people of PAX in first, and that i would put them on stand by business for now
*That is not acceptable, i want you to offload someone, this is my honeymoon.
* I am sorry but most of my flight are honeymooners, I also have another flight in 2 hours, where i can accomodate you, or you can go in coach and i will give you your fare difference plus compensation.
*He then asked me if i was French.
*Yes i am
*F*** no wonder, you french people don t know shit about service. You F*** french piece of S***
*Sir I am going to ask you to calm down.
*I ll calm down if i want to, you should go back to your country.
* Sir i am going to ask you one more time to calm down, or i will feel obligated to refuse you on the flight.
*F*** you can t do that, i am an american citizen, i have my rights. Why are you doing in this country, You french people are so dumb(once again he is from india,with the typical indian accent)
** Sir here's your ticket, you are welcome to fly another company, but be aware that the other compagny that flies there is also a French Company.

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