I have things I like about them all
- love their marketing, I find the seats very comfortable, Great friendly employees every time, PTV, and the last time I flew them they served hot snacks.
- PTV, great Res employees, easy to understand ticketing rules, good snack choices, Very clean airplanes even the lavs aren't icky. I also love their corporate philosophy. They really seem to follow through on taking care of their employees. Great uniform.
Airtran- Love that you can upgrade even though it's not a true first or business product the larger seats are still great and it makes the FF
program feel like it's worth something. Which brings me to I like the FF
program there. Improved snacks, XM
radio and OK
service. I usually fly them short haul and for that purpose they suit me just fine. Acutally seems to have low fares most of the time unlike some of the other LCC's
SWA- Nice employees, Great corporate philosophy towards treating their employees right. I loved Nuts. Improved aircraft interiors.
And things I don't like
- route structure doesn't work well for me. Connecting through DEN
is rarely convienent for where I want to go.
- I absolutely loathe the JFK
terminal always too crowded and the low ceilings and poor lighting make me feel clausterphobic. However they have made huge strides in making that terminal more comfortable great food and shopping choices (I love the big rice crispie treats at the market store) and free wireless. I don't find the seats very comfortable either. Fares tend to be higher than some of the alternatives not what I would call truly low cost although the fares are always reasonable.
Airtran- Horrible agents in ATL
. Rude gum chewing schlumpy with attitude. Now that I've moved out west they don't serve my area. I prefer PTV to XM
radio but still on shorter flights I don't miss the PTV much.
SWA- Cattle calls. all those connections. It took 3 stops on the same plane for me to get from SLC
once I felt like I was on greyhound. I'm not a picky eater but I loathe peanuts, rasins and I don't care for pretzels much so their snacks rate pretty low for me. Fares are usually not the best deal available for that route.