krasof
Posts: 53
Joined: Fri Oct 06, 2006 5:37 am

How Likely Are You To Recommend...?

Sun Oct 29, 2006 2:14 am

On a scale from 0 to 10 how likely are you to recommend the following airlines to your friends and relatives?

(only rate those with which you have flown in the past)

Promise to come back to you with a very interesting analysis called NPS

1 - American Airlines
2 - United Airlines
3 - Aeromexico
4 - LanChile
5 - British Airways
6 - Air France
7 - Singapore Airlines
8 - Cathay Pacific
9 - Air New Zealand
10 - Qantas
11 - SouthAfrican Airways
12 - Kenya Airlines

[Edited 2006-10-28 19:26:07]
 
Leskova
Posts: 5547
Joined: Wed Oct 08, 2003 3:39 pm

RE: How Likely Are You To Recommend...?

Sun Oct 29, 2006 5:22 am

I'm guessing 0 is supposed to be 'not at all' and 10 a 'would recommend without hesitation', right?

American Airlines: 2
United Airlines: 7
British Airways: 5
Air France: 6
Singapore Airlines: 0
Cathay Pacific: 9
Qantas: 6
SouthAfrican Airways: 10

Regards,
Frank
Smile - it confuses people!
 
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alaskaqantas
Posts: 856
Joined: Sat Dec 03, 2005 6:12 pm

RE: How Likely Are You To Recommend...?

Sun Oct 29, 2006 5:52 am

AA-1
United-2
Lan chile- (I was really young and don't remember that flight exactly, except that I had fun)
BA-8
AF- 7
Cathay Pacific- 9
Qantas- 10 (I have never once had a bad experience with QF)

Quoting Leskova (Reply 1):
Singapore Airlines: 0

did you have a bad experience with SQ?
~Cheers-
~~Kyle H.
to some people the sky is the limit, to aviation enthusiasts, its home!
 
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shamrock350
Posts: 4648
Joined: Mon Mar 28, 2005 12:38 am

RE: How Likely Are You To Recommend...?

Sun Oct 29, 2006 6:42 am

1 - American Airlines: 5
2 - United Airlines: 7
3 - Aeromexico: never experienced
4 - LanChile: never experienced
5 - British Airways: 8
6 - Air France: 7
7 - Singapore Airlines: 10
8 - Cathay Pacific: 10
9 - Air New Zealand: 9
10 - Qantas:9
11 - SouthAfrican Airways:6
12 - Kenya Airlines: never experienced

Quoting Leskova (Reply 1):
American Airlines: 2



Quoting Alaskaqantas (Reply 2):
AA-1

Whats wrong with AA? I find them quite good.
 
texan
Posts: 4059
Joined: Tue Dec 23, 2003 2:23 am

RE: How Likely Are You To Recommend...?

Sun Oct 29, 2006 9:28 am

I can only comment on the two domestic US airlines, but here goes:

AA: 6.5
UA: 1

UA's score is up from a goose egg thanks to one flight attendant who was absolutely great. Every other time I've flown on UA, the employees treat me like it is my privilege to be served by them and they would honestly be much happier if I were in prison, where they wouldn't have to deal with me. Needless to say, I try to avoid them.

Texan
"I have always imagined that Paradise will be a kind of library."
 
krasof
Posts: 53
Joined: Fri Oct 06, 2006 5:37 am

RE: How Likely Are You To Recommend...?

Sun Oct 29, 2006 9:51 am

Thanks guys...I need about 25-30 ratings for any airline before I can calculate their NPS... I hope we reach this number at least for a couple of them

Thank you !!
 
krasof
Posts: 53
Joined: Fri Oct 06, 2006 5:37 am

RE: How Likely Are You To Recommend...?

Sun Oct 29, 2006 9:52 am

Quoting Leskova (Reply 1):
I'm guessing 0 is supposed to be 'not at all' and 10 a 'would recommend without hesitation', right?

That is correct

Thanks for posting your ratings
 
B742
Posts: 3559
Joined: Mon Mar 14, 2005 12:48 am

RE: How Likely Are You To Recommend...?

Sun Oct 29, 2006 10:01 am

American Airlines - 6
United Airlines - 5
Aeromexico - n/a
LanChile - n/a
British Airways - 9
Air France - 7
Singapore Airlines - 9
Cathay Pacific - 9
Air New Zealand - 8
Qantas - 8
SouthAfrican Airways - 7
Kenya Airlines - 8

Rob!  wave 
 
Leskova
Posts: 5547
Joined: Wed Oct 08, 2003 3:39 pm

RE: How Likely Are You To Recommend...?

Sun Oct 29, 2006 11:05 am

Quoting Alaskaqantas (Reply 2):
Quoting Leskova (Reply 1):
Singapore Airlines: 0

did you have a bad experience with SQ?

Rather obvious, wouldn't you think?  Wink ... seriously, from my flights on SQ so far, I'd prefer FR or UM to them without a second's worth of hesitation.
Smile - it confuses people!
 
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alaskaqantas
Posts: 856
Joined: Sat Dec 03, 2005 6:12 pm

RE: How Likely Are You To Recommend...?

Sun Oct 29, 2006 11:44 am

Quoting Shamrock350 (Reply 3):
Quoting Alaskaqantas (Reply 2):
AA-1

Whats wrong with AA? I find them quite good.

I've flown with them 3 times and had bad experiences, maybe they have gotten their more of their acts together since, but thats what I know from personal experience

Quoting Leskova (Reply 8):
Rather obvious, wouldn't you think? Wink ... seriously, from my flights on SQ so far, I'd prefer FR or UM to them without a second's worth of hesitation.

well I thought that either you had meant to type 10 and the 1 didn't get down or that it was a bad experience, I was just wondering.

wow... I've never heard of anyone who would rate SQ as the worst airline... but I guess it all comes down to what flights you have. I understand!
~Cheers-
~~Kyle H.
to some people the sky is the limit, to aviation enthusiasts, its home!
 
777ER
Crew
Posts: 9854
Joined: Fri Dec 19, 2003 5:04 pm

RE: How Likely Are You To Recommend...?

Sun Oct 29, 2006 2:44 pm

American Airlines 0
United Airlines 10
Aeromexico 0
LanChile 0
British Airways 0
Air France 0
Singapore Airlines 0
Cathay Pacific 0
Air New Zealand 10
Qantas 9
SouthAfrican Airways 0
Kenya Airlines 0

Only been on QF twice and everything was good except for one FA
 
iairallie
Posts: 2326
Joined: Thu May 20, 2004 5:42 am

RE: How Likely Are You To Recommend...?

Sun Oct 29, 2006 4:14 pm

1 - American Airlines 7
2 - United Airlines 6
3 - Aeromexico NA
4 - LanChile NA
5 - British Airways 8
6 - Air France NA
7 - Singapore Airlines NA
8 - Cathay Pacific NA
9 - Air New Zealand NA
10 - Qantas 6
11 - SouthAfrican Airways NA
12 - Kenya Airlines NA
Enough about flying lets talk about me!
 
ag92
Posts: 1045
Joined: Wed Jul 26, 2006 5:23 pm

RE: How Likely Are You To Recommend...?

Mon Oct 30, 2006 12:31 am

2 - United Airlines (8)
7 - Singapore Airlines (9)
8 - Cathay Pacific (7)
10 - Qantas (9)

Cheers
 
krasof
Posts: 53
Joined: Fri Oct 06, 2006 5:37 am

RE: How Likely Are You To Recommend...?

Mon Oct 30, 2006 6:53 am

By the way, these are my ratings:

1 - American Airlines - 3
2 - United Airlines - 6
3 - Aeromexico - 8
4 - LanChile - 9
5 - British Airways- NA
6 - Air France - 9
7 - Singapore Airlines - 10
8 - Cathay Pacific - NA
9 - Air New Zealand - NA
10 - Qantas - NA
11 - SouthAfrican Airways - NA
12 - Kenya Airlines - NA
 
kiramakora
Posts: 470
Joined: Thu Aug 10, 2006 9:00 am

RE: How Likely Are You To Recommend...?

Mon Oct 30, 2006 7:19 am

My ratings first:

SA)">AA - 1
UAL - 5
AM - 4
LA - 5
BA - 3
AF - 0
SQ - 7
CX - NEVER FLOWN
NZ - NEVER FLOWN
QF - 4
SA - 6
KQ - 5 (6 intracontinental, 4 intraafrica)

Now for some commentary:

Quoting Texan (Reply 4):
and they would honestly be much happier if I were in prison, where they wouldn't have to deal with me.

I laughed my ass off.

Quoting Leskova (Reply 8):
seriously, from my flights on SQ so far, I'd prefer FR or UM to them without a second's worth of hesitation.

So tell us what all have happened. Now I am curious. By the way, UM is one of my favourite airlines!!! My funniest memory was when they had to refuel at FCO and asked the passengers to chip in. But seriously, UM has some great crew.

Quoting 777ER (Reply 10):
American Airlines 0
United Airlines 10
Aeromexico 0
LanChile 0
British Airways 0
Air France 0
Singapore Airlines 0
Cathay Pacific 0
Air New Zealand 10
Qantas 9
SouthAfrican Airways 0
Kenya Airlines 0

Do you mean 0 or that you have not flown?
 
American777
Posts: 238
Joined: Mon Nov 23, 2009 4:55 am

RE: How Likely Are You To Recommend...?

Mon Oct 30, 2006 8:54 am

Here are my recommendations:

American Airlines-10
Air France-2
AeroMexico-8
British Airways-9
Cathay Pacific-9
Kenya Airways-N/A
Lan Chile-8
Air New Zealand-N/A
Qantas-9
South African Airways-N/A
Singapore Airlines-N/A
United Airlines-7

JOE.  airplane 
 
RCS763AV
Posts: 3645
Joined: Mon Jun 14, 2004 1:22 am

RE: How Likely Are You To Recommend...?

Mon Oct 30, 2006 10:17 am

1 - American Airlines - 4...because of MIA
2 - United Airlines - 6
3 - Aeromexico - 7
4 - LanChile - 6
5 - British Airways - 8
6 - Air France - 8
7 - Singapore Airlines - 10
8 - Cathay Pacific - 9
9 - Air New Zealand - 8
10 - Qantas - 8
11 - SouthAfrican Airways don´t know
12 - Kenya Airlines dont know
 
Leskova
Posts: 5547
Joined: Wed Oct 08, 2003 3:39 pm

RE: How Likely Are You To Recommend...?

Mon Oct 30, 2006 11:03 am

Quoting Kiramakora (Reply 14):
Quoting Leskova (Reply 8):
seriously, from my flights on SQ so far, I'd prefer FR or UM to them without a second's worth of hesitation.

So tell us what all have happened. Now I am curious. By the way, UM is one of my favourite airlines!!! My funniest memory was when they had to refuel at FCO and asked the passengers to chip in. But seriously, UM has some great crew.

To be honest, I like UM as well... have enjoyed a few quite good flights on them - too bad they're just a semblance of what they used to be... they, and especially the citizens of Zimbabwe, deserve much better.

Regarding SQ - extremely unfriendly staff that ignored some passengers completely and, when I asked for mineral water, honestly told me they didn't have any (the bottle was on top of the cart, and it was almost full); food was inedible (I think it was supposed to be meat, but it wasn't possible to get either a knife or teeth through it... hmm... maybe that's why I'm a vegetarian now...  Wink) and the seats were pure torture for my back - I don't remember having similarly uncomfortable seats on another flight since (or before).

For me, that's enough to not recommend an airline...
Smile - it confuses people!
 
highflyer9790
Posts: 1189
Joined: Thu Jul 07, 2005 1:21 am

RE: How Likely Are You To Recommend...?

Sat Nov 04, 2006 10:18 am

Kind of a broad topic, as in long haul or short haul? comfort or popularity?
but here are my general picks:

8- American Airlines
7- United Airlines
12 - Aeromexico
11 - LanChile
6 - British Airways
5 - Air France
1 - Singapore Airlines
2 - Cathay Pacific
4 - Air New Zealand
3 - Qantas
9 - SouthAfrican Airways
10 - Kenya Airlines
121
 
AirCop
Posts: 5553
Joined: Mon Nov 28, 2005 2:39 am

RE: How Likely Are You To Recommend...?

Sat Nov 04, 2006 2:24 pm

American Airlines - 6
United Airlines - 6
AeroMexico - 7
LanChile - N/A
British Airways - 7
Air France - 9
Singapore - N/A
Cathay Pacific - N/A
Air New Zealand - 7
Qantas - 9
SAA -N/A
Kenya - N/A
 
Jeremy
Posts: 574
Joined: Wed May 16, 2001 10:27 am

RE: How Likely Are You To Recommend...?

Sat Nov 04, 2006 2:45 pm

AA-6

SA)">UA-8

BA-7

AF-5

CX-10

QF-5

SA-10

I have not flown any of the others.
You are now free to be sexually harassed and then terminated for filing a complaint--Southwest Airlines to me.
 
HPLASOps
Posts: 1767
Joined: Thu Nov 24, 2005 6:13 pm

RE: How Likely Are You To Recommend...?

Sat Nov 04, 2006 2:53 pm

AA - 7. Never had a bad experience flying them and have always been treated with respect.

UA - 6. Only flew them once ORD-GRR. Didn't get a great feel for inflight service, but I was flying NRSA, and I showed up to the gate 10 minutes before dept after arriving late on my HP flight, and the gate agent was nice enough to let me on even though she didn't have to - so that was a positive experience.
"Just because I know how to get off a freeway doesn't mean I know how to get back on!" - Retard Joe
 
ZBBYLW
Posts: 1612
Joined: Wed Nov 01, 2006 8:17 am

RE: How Likely Are You To Recommend...?

Sat Nov 04, 2006 2:58 pm

Disapointing to not see AC on the list but what can you do  Wink

1 - American Airlines N/A
2 - United Airlines 9
3 - Aeromexico N/A
4 - LanChile N/A
5 - British Airways N/A
6 - Air France N/A
7 - Singapore Airlines N/A
8 - Cathay Pacific N/A
9 - Air New Zealand N/A
10 - Qantas 10
11 - SouthAfrican Airways N/A
12 - Kenya Airlines N/A

Dispointing list only flew on 2 of the 12 airlines but have flown AC tons and would recommend them and give them a 10!
Keep the shinny side up!
 
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vhqpa
Posts: 1189
Joined: Mon Jul 04, 2005 8:21 pm

RE: How Likely Are You To Recommend...?

Wed Nov 08, 2006 7:54 pm

Qantas - 9
Qantaslink - 8
Jetstar - 6
Virgin Blue - 8
"There you go ladies and gentleman we're through Mach 1 the speed of sound no bumps no bangs... CONCORDE"
 
RyanairGuru
Posts: 6554
Joined: Wed Nov 01, 2006 3:59 am

RE: How Likely Are You To Recommend...?

Wed Nov 08, 2006 10:09 pm

American Airlines N/A
2 - United Airlines N/A
3 - Aeromexico N/A
4 - LanChile N/A
5 - British Airways 9
6 - Air France N/A
7 - Singapore Airlines N/A
8 - Cathay Pacific N/A
9 - Air New Zealand N/A
10 - Qantas N/A
11 - SouthAfrican Airways N/A
12 - Kenya Airlines 7
Worked Hard, Flew Right

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