j3flyboy
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Which Airline In The U.S. Has The Best Service?

Tue Mar 06, 2007 12:07 pm

Hi everyone,

I am writing an econonomics paper on discount airlines, and I was wondering what your opinion was on their service compared to the majors?

Thanks!
j3flyboy
 
burnsie28
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RE: Which Airline In The U.S. Has The Best Service

Tue Mar 06, 2007 12:13 pm

Well service could entail destinations of which "LCC" airlines don't come anywhere close to the legacy carriers. Southwest is considered a major, so be careful how you word it.
 
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Aeroflot777
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RE: Which Airline In The U.S. Has The Best Service

Tue Mar 06, 2007 12:27 pm

Everyone will have their own opinion, so I don't think a poll will help in this case.
For myself, Delta is the only way to fly in the U.S...

Aeroflot777
 
Evan767
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RE: Which Airline In The U.S. Has The Best Service

Tue Mar 06, 2007 12:42 pm

I will be honest here and sort it out among legacies, no favorites here.

CO, DL, UA, AA, NW, US.
The proper term is "on final" not "on finals" bud...
 
ANCFlyer
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RE: Which Airline In The U.S. Has The Best Service

Tue Mar 06, 2007 12:58 pm

Quoting Evan767 (Reply 3):
CO, DL, UA, AA, NW, US

Allow me to make the appropriate edit  wink 

CO, AS, UA, AA . . . . . and bring up a tie at the rear of the pack: DL, US, NW, in no particular order of failure.
FOR THOSE THAT FOUGHT FOR IT, FREEDOM HAS A FLAVOR THE PROTECTED WILL NEVER KNOW OR UNDERSTAND
 
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RedTailDTW
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RE: Which Airline In The U.S. Has The Best Service

Tue Mar 06, 2007 1:29 pm

Quoting Evan767 (Reply 3):
CO, DL, UA, AA, NW, US.

I would change that a little to NW(Just because), AA, CO, UA, DL
Airlines Flown: AA, CO, HP, MQ, NW, RP, UA, US, WN, YX / Aircraft Flown: 737-200/300/700/800, 757-200/300, 777-200, A319/A320/A321, DC-9-30/50, DC-10-40, ERJ 140/145, E170, MD80/83/90
 
TrijetsRMissed
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RE: Which Airline In The U.S. Has The Best Service

Tue Mar 06, 2007 2:29 pm

Legacy carrier: CO

LCC: YX
There's nothing quite like a trijet.
 
AirTranTUS
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RE: Which Airline In The U.S. Has The Best Service

Tue Mar 06, 2007 3:55 pm

Quoting ANCFlyer (Reply 4):
CO, AS, UA, AA . . . . . and bring up a tie at the rear of the pack: DL, US, NW, in no particular order of failure.

Are you comparing the airlines based on F class? I know you don't fly Y usually. If you are comparing F, your ranking may be true, but if you compare Y, UA and AA fall below DL.
I love ASO!
 
DesertAir
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RE: Which Airline In The U.S. Has The Best Service

Wed Mar 07, 2007 1:58 am

For those of us who fly coach there seems to be little difference between most carriers...a seat (some more comfortable than others) and beverage service. Some carriers offer Buy on Board. "Best Service" appears to be relative to the city you live in the level of service a carrier has. In Tucson WN has the best service for California destinations. AA with numerous fights to DFW and 3 to ORD offer a lot of connecting opportunities. I suggest Best Service depends on the criteria a person has...is it the milage program, First Class, upgrades, schedules, price....
 
nateDAL
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RE: Which Airline In The U.S. Has The Best Service

Wed Mar 07, 2007 2:25 am

Southwest has the best customer service of any US airline.
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