Posts: 1573
Joined: Sun Mar 04, 2007 8:51 am

Longest On Hold Time For Airline Reservations?

Sat Mar 17, 2007 11:06 am

I am stuck in CLT tonight thanks to the east coast weather. I have been on hold with US Airways for 2 hours and still listening to bad music and their summer European destination vacation suggestions.

This has me wondering...

What is the longest time you have spent on hold trying to make or change a reservation?

this 120+ minutes is a record for me (And I used the elite number). I will update the final hold time if they ever answer (I have since rebooked myself on on a Y ticket for tomorrow and will sort the balance of my cancelled ticket out with them later).

I was walking through the B concourse after my flight was cancelled and noticed a massive queue for rebooking at the service desk. There were at least 450 people ther and I stopped at the front of the line and asked an elderly man and his wife how long they had been waiting - 6+ hours! I just got in a taxi and went to a hotel and started dialing.

looking forward to your comments.
Speedbird 178 Heavy, FINAL runway 27L
Posts: 1573
Joined: Sun Mar 04, 2007 8:51 am

RE: Longest On Hold Time For Airline Reservations?

Sat Mar 17, 2007 12:00 pm

it's been 3 hours now, maybe I should just hang up?
Speedbird 178 Heavy, FINAL runway 27L

Who is online

Users browsing this forum: No registered users and 13 guests

Popular Searches On

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos