A good FF program to me would provides:
- Generous miles
- Lesser miles to redeem free flight
- Good online FFP account
- Many promotions and truth to it
- Good customer service
I hate to go to (my present) FFP's office just to correct mistakes done on their part. They also didn't stick to some of their promotions (the latest being not awarding some bonus miles to certain routes in their network). The miles were also being credited to my accounts after a lapse of up to 2 weeks from the date of travel.
I would appreciate feedbacks from EK's Skywarder.
[Edited 2007-03-19 13:59:44]