stevens91
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Is AF The Best Service On CDG-NYC Route?

Fri May 11, 2007 8:55 pm

AF, CO, AA, AI, DL, VN flies from CDG to JFK or EWR daily, I was wondering whether AF had the best product on board on F, J and Y ? Or does any of these airlines compete with AF ? Also AF, CO, AI and VN fly the 777 which is much more interesting than the 767 or 757 which fly AA, DL and CO...

What do you think ?
 
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mats
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RE: Is AF The Best Service On CDG-NYC Route?

Fri May 11, 2007 9:10 pm

In economy class, Air France Tempo wins by a long shot. The food is significantly better than the American carriers, wine and beer are free, most flights have in-seat video, and the cabin crew are typically warm and accommodating.

If you must fly on an American carrier, it's a tough call between Delta and Continental. Continental has better entertainment, but some of its flights are on 757s. Delta has better staff, lousy entertainment, but slightly better food. Delta also offers one free drink, which is more than welcome after a trek through their dilapidated Terminal 2/3 at JFK.

Business class is another story. I think that Air France is the better choice on westbound flights. On eastbound services, they have a very abbreviated dinner and their seats aren't as conducive to sleep. The food ex-Paris is better, and the bright, airy cabin is nicer for the daylight flights. In addition, passengers connecting in New York are better off on Delta and Continental, since these airlines permit transfer within a sterile area; this means a shorter connection time and no need to go through security again.

Lounge-wise, Air France has a nice lounge at JFK, but it does not have internet access. The lounge has pleasant staff, nice showers, and a wide assortment of drinks and food. The showers are also nicer at the Air France lounge.

First class is hard to say. I've only flown on it once on Air France. It was okay out of JFK, amazing out of Paris. I don't think it's worth any additional fare or miles for an eastbound flight. Air France has new special first class check-in at CDG, which is bound to be nicer than anything offered by another carrier.

I do not recommend American Airlines. I haven't flown on them myself from New York to Paris, but everything I've read and heard has been mediocre to horrible.
 
jr
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RE: Is AF The Best Service On CDG-NYC Route?

Fri May 11, 2007 9:11 pm

VN - Vietnam Airlines? Do they fly NYC-CDG? Wow, that's news to me. I guess I need to wake up  Smile I would pick AF/DL on that route... however... AF needs to work on their baggage handling on connections at CDG. They seem to lose bags ever other time I transit through that stupid place. Terrible connecting airport...
I've flown on 9V-SPK.
 
calpilot
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RE: Is AF The Best Service On CDG-NYC Route?

Fri May 11, 2007 9:13 pm

I'm biased; but I like both classes on the B767 that CO flies. Sorry I know nothing about costs.
 
ANother
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RE: Is AF The Best Service On CDG-NYC Route?

Fri May 11, 2007 9:16 pm

Quoting Jr (Reply 2):
VN - Vietnam Airlines? Do they fly NYC-CDG?

I think that's a code-share using AA metal.
 
foxxray
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RE: Is AF The Best Service On CDG-NYC Route?

Fri May 11, 2007 11:03 pm

VN doesn't fly PAR-NYC...

But AVI (l'Avion) fly ORY-EWR with 757 !

Paris>>New York is fly by AF/DL/AA/CO/AI/AV  Wink
 
cba
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RE: Is AF The Best Service On CDG-NYC Route?

Fri May 11, 2007 11:14 pm

I'd go with either AF or CO. I've never flown transatlantic on a 757 before, but CO has one daily 777 to CDG from EWR, and generally their long haul product in both J and Y is fantastic. I'd pick AF's Y product over CO's, however both would be a good choice.

DL and AA, expect bare bones and no IFE. Definitely stick with CO or AF. Also, if you fly AF, you could get a flight on a 77W, and their product in all classes on that aircraft is brand new.
 
georgiaame
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RE: Is AF The Best Service On CDG-NYC Route?

Fri May 11, 2007 11:21 pm

I am biased, and I doubt the service out of JFK is any different from Atlanta. I prefer the AF lounges to Delta's International lounges. Delta's onboard wines are better in J compared to AF (that's a switch!), but the champagne is better in AF, and is free both in Y and up front. Food has been consistently better on AF, both out of ATL and CDG, in both directions. As for crew, that is very subjective. In my book, as an adjunct to the FAA, I know their role is to get me out of a burning aircraft, a task no one has ever had to help me with. Serving me my dinner is a perk. The DL attitude is very clearly American, and southern to boot. As a southerner by choice, I find the informality, when they are around, is pleasant. However, when I go to Europe, I like knowing that I'm already there, the moment I cross into the aircraft, and that attitude does indeed show the moment you board AF. The men are wearing their jackets, ties are in place, the women would die if a crease showed up in a uniform. You don't get that with an American airline. As I said, it is a very subjective thing. I also like having my 3 words of French politely corrected, and with a smile, and that does always happen on AF. "How long Y'ALL gonna be there?" is fine on a flight into San Francisco, but I prefer "Bon soir, miseure (-2 sp)" on a flight to Europe. Aircraft, so far every AF jet has been spotless inside, no broken seats. Same for Continental. I cannot say the same for Delta. The moment I see grime or duct tape or yellowing plastic on the overheads, after I've shelled out a couple of hundred (or thousand) dollars tends to put me off a bit. And going back to aircraft, personally, I can't stand flying 777. I don't like the 3-3-3 in Y, and for thousands of dollars, 2-3-2 is not acceptable. Delta does 2-2-2, to their credit, with a horrible seat to be sure. But the damned jet is so loud it's awful.
I love AF 340s because they are so quiet. If I'm not mistaken, CO flies 767s, and for Y class, 2-3-2 is the way to go, and in J they do 2-1-2, which is the way a 767 should be. My $0.02. Fly AF, if nothing else, the food is better, and the champagne is great (you will need it, once you arrive in CDG, but that is another story)
"Trust, but verify!" An old Russian proverb, quoted often by a modern American hero
 
cba
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 12:09 am

Quoting GeorgiaAME (Reply 7):
However, when I go to Europe, I like knowing that I'm already there, the moment I cross into the aircraft, and that attitude does indeed show the moment you board AF. The men are wearing their jackets, ties are in place, the women would die if a crease showed up in a uniform. You don't get that with an American airline.

That's such a true observation; I never really thought of it until you brought it up. It was the exact same thing on VS, with all the FA's wearing those perfectly pressed red blazers.

Quoting GeorgiaAME (Reply 7):
But the damned jet is so loud it's awful.

Really? I've found the 777 to be one of the quieter jets, after takeoff anyway.

Quoting GeorgiaAME (Reply 7):
Fly AF, if nothing else, the food is better, and the champagne is great (you will need it, once you arrive in CDG, but that is another story)

 checkmark 

LOL, I totally agree! CDG can be a nightmare if you don't know what you're doing. I'm in and out of that place once every 18 months or so and I still never know what's going on each time I arrive. Had to make a 20 minute connection between 2D and 2E once (they sound close but it's a loooooooong treck, esp. when the people movers aren't working), I think that connection took a few years off my life...
 
iflyatldl
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 2:36 am

My partner and I used award travel and gave Air France a try recently. Air France's product has totally turned around in the last few years. Light years in fact. We just did ATL-IAD-CDG-JFK-ATL via DL/AF in Tempo last month and didn't want to get off the plane. It was that great! We're doing it again on an upgrade next year. As was mentioned before, the whole DeGaulle experience is another story.  Wink
Ah, Summer, Fenway Park, Boston Red Sox and Beer.....
 
cba
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 2:45 am

Quoting Iflyatldl (Reply 9):
Air France's product has totally turned around in the last few years. Light years in fact.

The new tempo product in their 77W's (and soon to be retrofitted in the entire 777 fleet) is absolutely amazing. Both legs of my recent trip on AF (332, then 772) were excellent flights.
 
Evan767
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 3:38 am

Quoting Cba (Reply 6):
DL and AA, expect bare bones

How can you say that if you haven't even flown DL transatlantic yourself. If you had, you'd know Delta service is at least on par, and likely better than CO's. IFE is terrible, but if DL could change to PTV's they would, but they can't.
The proper term is "on final" not "on finals" bud...
 
RIXrat
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 3:48 am

In my book, AF wins hands down as far as courtesy and professionalism from the flight attendants, plus the good food and your own entertainment screen on across the pond flights, and probably on others as well. As far as CDG is concerned, it may be a horrible airport, but with only a 40-minute connecting time to my next flight, AF managed to send my bag to the right plane.

Speaking about CDG, I ran up and down, in and out, and once ended up on the pavement inside the security zone. A security guy spotted me and I showed him my boarding pass in such a panic that he volunteered to escort me to my boarding gate. In the U.S. I would probably have been arrested.
 
cba
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 3:48 am

Quoting Evan767 (Reply 11):
How can you say that if you haven't even flown DL transatlantic yourself. If you had, you'd know Delta service is at least on par, and likely better than CO's. IFE is terrible, but if DL could change to PTV's they would, but they can't.

I have flown AA before, not DL. The service was DFW-CDG on a 763 a few years ago. Flight wasn't bad... nothing great, but not bad. I'd give it a B- overall. The intl. product in AA's 767 fleet (at least then) was nowhere near on par with what I usually get on CO or AF.
 
Evan767
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 4:01 am

Quoting Cba (Reply 13):
I have flown AA before, not DL. The service was DFW-CDG on a 763 a few years ago. Flight wasn't bad... nothing great, but not bad. I'd give it a B- overall. The intl. product in AA's 767 fleet (at least then) was nowhere near on par with what I usually get on CO or AF.

Well, I am talking about Delta. I don't think you should misinform the poster by telling him Delta service is "bare bones" and that it is more like American, when in reality, it is more like Continental and in some cases better (depnding on F/A's). Oh well.
The proper term is "on final" not "on finals" bud...
 
Mir
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 4:34 am

I haven't had great experiences on AF in Tempo, but I haven't flown NYC-CDG in a while, and as others have said, I have heard that things have gotten better.

Quoting Mats (Reply 1):
In addition, passengers connecting in New York are better off on Delta and Continental, since these airlines permit transfer within a sterile area; this means a shorter connection time and no need to go through security again.

Going the other way (Europe-US), I'd recommend AF over DL even if you were connecting onward. You'll have to go through security anyway, and clearing immigation is much better in T1 than T3 at JFK.

Quoting GeorgiaAME (Reply 7):
so far every AF jet has been spotless inside

What about outside?  duck 

Quoting Evan767 (Reply 11):
IFE is terrible, but if DL could change to PTV's they would, but they can't.

What's stopping them?

-Mir
7 billion, one nation, imagination...it's a beautiful day
 
cba
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 5:17 am

Quoting Evan767 (Reply 14):
Well, I am talking about Delta. I don't think you should misinform the poster by telling him Delta service is "bare bones" and that it is more like American, when in reality, it is more like Continental and in some cases better (depnding on F/A's). Oh well.

You're right, I should not have referred to DL's product as bare bones if I have not tried it. That said, he was asking for an opinion of the best service from NY to CDG. Of the four carriers in question, I had flown three, and recommended AF and then CO because I have consistently had good experiences with both of their long haul products.
 
stevens91
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 5:27 am

CDG is a very simple airport for transit, everything is indicated very clearly. But I still don't know why passengers are always lost so strange. Now with the CDG Val ( train connecting Terminal 1 to Terminal 2 in only 8 minutes ) it is easier to move from T1 to t2 and T2 to T1.
Concerning luggages they need to go through security check before regaining the next flights, but if your MCT is respected you should not have much problems.
 
georgiaame
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 5:28 am

Quoting Mir (Reply 15):
Quoting GeorgiaAME (Reply 7):
so far every AF jet has been spotless inside

What about outside? duck

I don't know about you, but when I fly, I never go outside to take a look.
"Trust, but verify!" An old Russian proverb, quoted often by a modern American hero
 
foxxray
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 6:23 am

Quoting Stevens91 (Reply 17):
CDG is a very simple airport for transit, everything is indicated very clearly. But I still don't know why passengers are always lost so strange. Now with the CDG Val ( train connecting Terminal 1 to Terminal 2 in only 8 minutes ) it is easier to move from T1 to t2 and T2 to T1.

Wow i don't think you have ever been to the USA... because american airports are simple (clean,...) but clearly, CDG isn't !!! i have no problem at CDG because i know well this airport but for a non frequent traveller it can be a nightmare !
 
commavia
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 7:07 am

I personally don't find AA's service to Europe to be that bad. As some others have said, it isn't spectacular, and it definitely could use some help, and it is also of course very hit-and-miss depending on the flight crew you get. However, that beign said, having flown AA to Europe many times, in all three cabins -- F, J, and Y -- and on A300s, 767-200s, 767-300s, and 777s spanning about 1995 up to this past year, I personally don't think it is quite as atrocious a service as many say. (I have flown several other international airlines on similar routes, although not AF, however.)
 
AlexPorter
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 10:14 am

I would say that CO and AF would both be very good options. AA and DL are just okay (DL may be improving, however), while I've heard AI is awful (except for food). My friend flew AI from EWR-CDG-EWR last May and he said that both flights were severely delayed, confusing, and overall simply unpleasant. My personal opinion is that CO is slightly better than AF (at least on their 777 flights) but again there are multiple factors at play that would cause the two to vary. But at any rate, AF is one of the best two carriers on that route.
Last Flight: SCX701 MSP-PHX B738 8Jan2008
 
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LHRBFSTrident
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 1:27 pm

Quoting Stevens91 (Reply 17):
But I still don't know why passengers are always lost so strange

something to do with the instructions from the transfer desks:

"To get from Aerogare 2A to 2B, exit through door 47 in Hall E, shuttle bus A3 will depart from bus stop 17, get off the bus at the 5th stop - be careful it - routes via 2C, 2E, 2F, 2D first and then enter though door 79 in Hall K and you've arrived in 2B, you can't miss it! Next please..."

and then when you try and locate door 47, you find it's closed for repairs by ADP, and the arrow pointing to Hall E has fallen down and actually appears to point down a flight of stairs that ends up down in a border police holding cell for refugees from Cotonou....

- am I the only person on earth who likes Aerogare 1?

But back to the thread - AF is great - just flew them JFK-CDG and was happily surprised at their standards
 
icarus75
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 5:06 pm

Quoting FoxXray (Reply 19):
Wow i don't think you have ever been to the USA... because american airports are simple (clean,...) but clearly, CDG isn't !!! i have no problem at CDG because i know well this airport but for a non frequent traveller it can be a nightmare !

I agree that CDG is not the best airport to connect, especially if you're not use to travel, but what about FRA?
Back in April, I've flown HYD-FRA-CDG and the connection at FRA was a nightmare! It took be 1 hour between the time we de-planed (by bus) and the time I reached the boarding gate for my CDG flight!

What about connections in US airports, like ORD for example? isn't it a nightmare also with such long distances to walk?

Sorry if I was a bit off topic!  Wink
Flying is amazing!
 
goldorak
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RE: Is AF The Best Service On CDG-NYC Route?

Sat May 12, 2007 11:03 pm

I share similar opinions : in Y, AF is clearly superior to the US carriers. In J, AF, CO & DL all offer excellent products. AF new frrst class is great. Forget AA in any classes, it's awful compared to the others.
VN doesn't fly PAR-NYC. They code-share with AA from/to CDG. VN will start its first flights to the US from Vietnam very soon (SFO I think ?)
 
BHD
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RE: Is AF The Best Service On CDG-NYC Route?

Wed May 16, 2007 10:33 pm

I had the pleasure of flying economy in AF last year CDG-EWR - it was fantastic. Meals were lovely, free wine, personal TV and good selection of movies, and flights were more or less on time. Definitly reccomend.

Woody
 
DALelite
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RE: Is AF The Best Service On CDG-NYC Route?

Thu May 17, 2007 6:50 am

AF and DL all the way to CDG. You could either fly one way on AF and the other with DL to get the best of bouth worlds.
Post a trip report, will ya...

cheers: DALelite
They loved to fly and it showed..
 
Evan767
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RE: Is AF The Best Service On CDG-NYC Route?

Thu May 17, 2007 7:06 am

Quoting Mir (Reply 15):
What's stopping them?

Weight issues.
The proper term is "on final" not "on finals" bud...
 
a380us
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RE: Is AF The Best Service On CDG-NYC Route?

Fri May 18, 2007 12:34 pm

Quoting Jr (Reply 2):
VN - Vietnam Airlines? Do they fly NYC-CDG? Wow, that's news to me. I guess I need to wake up Smile

they definetly dont they are starting their first US fligths to LAX

Quoting ANother (Reply 4):
VN - Vietnam Airlines? Do they fly NYC-CDG?

I think that's a code-share using AA metal.

thats a long way to get here because they also code-share on the NRT flights
www.JandACosmetics.com
 
laca773
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RE: Is AF The Best Service On CDG-NYC Route?

Thu May 31, 2007 10:47 pm

Quoting Cba (Reply 16):
You're right, I should not have referred to DL's product as bare bones if I have not tried it.

DL's service is far from bare bones when comparing it to AA. DL is trying very hard to improve their inflight catering/product and experience for the main cabin. From what it seems to me, they are making an honest effort in making their product better which has been off kilter for several years now. I have a feeling we'll see DL's inflight product up where it used to be prior to 9/11.
YOU CAN NOT COMPARE AA to DL!!! Simple as that. DL has added the complimentary cocktails with your meal, menus, added a cute little amentity kit, some ac do have IFE and the flight crew is much more consistant in providing good service with a smile. AA DOESN'T HAVE ANY OF THESE with the exception of a hit or miss good flight crew!!!

AF's inflight standards are completely different than US legacy carriers. They truly believe in taking care of their customers and I believ they consciously realize they are the one's who pay their salaries.

CO: BusinessFirse is a wonderful superb high end, quality product that runs neck and neck with AF. Their Y service is average. and at the same time they do offer IFE and flight crews for the most part, try to make flights pleasant for their customers.

DL: BusinessElite has recently been catching up to CO's BusinessFirst but I feel the catering on CO is better than DL's at the present time as well as the seating on CO. However with the planned upgrades, I have a feeling DL will be equal to the service of CO and pretty close to AF It will interesting to see what CO does as they do have a wonderful product.



My choices:
P [F]: AF

J [C]: AF, CO, DL

Y: AF, DL, CO

LACA773
 
Analog
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RE: Is AF The Best Service On CDG-NYC Route?

Fri Jun 01, 2007 2:29 am

Quoting Mats (Reply 1):
Delta also offers one free drink,

That's what, $5, if you drink? Just add $5 to the CO/AA prices and get on with it. The cost difference between transport to EWR & JFK is more important than this. Or, if you don't care about rules, put some minis in your 1L bag.
 
764flyer
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RE: Is AF The Best Service On CDG-NYC Route?

Tue Jun 12, 2007 2:00 pm

Interesting comments about AA. I've flown them over and back in F (once in a 767 and another time on a T7) and found their service to be terrific. The champagne, caviar and blini and the whole experience was top notch. Granted this was about 4 years ago but can they have fallen off that much?
That said, I have flown DL to CDG out of JFK much more recently and found the service to be just ok. Good food, but indifferent flight attendants. Might just be my experience but DLs F/As seem to be the most inconsistent. They can be TERRIFIC one direction and almost rude the next.
 
tz757300
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RE: Is AF The Best Service On CDG-NYC Route?

Tue Jun 12, 2007 2:38 pm

AA hands down, no details necessary.
LETS GO MOUNTAINEERS!

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