¡Bienvenido a bordo!
|Quoting Carnival air (Thread starter):
We are going from NYC - MAD - LIS in Business Class. What can I expect for the flights food wise, entertainment wise, seat wise, etc.
Regarding the JFK
experience, your terminal is T7
(the one owned by BA
). The check-in counters of Iberia are at your right hand side. You'll see the big screens indicating them with the IB
and OneWorld logos. As you are flying business plus, you have a Business Class pax counter, so I'd use it to speed check-in up. The check-in is done by British Airways agents wearing BA
uniforms (they are very kind, so no problems at all with them!). They will give you two boarding passes, one for each flight as usual, and send you baggage directly through LIS
The terminal is very small, so it's very easy to navigate and to find the gate (you won't have problems to see it because I don't know why, but us Spaniards are used to form a queue 3 hours before the departure
). When the IB
flights leave (at 6pm and 9pm), the terminal is completely overcrowded with the two IB
flights, so if I were you, I'd try the lounge (brought to you also by BA
Once onboard, relax. JFK
is served twice with a mix of A340-300 (250 seats) and A340-600 (350) aircrafts. I hope you get the best one, which is the -600 (newer and with a cleared and lighter cabin). Both aircrafts have a 2 - 4 - 2 configuration in economy and a 2 - 2 - 2 in business plus. If I were you, I'd take the window. I particularly enjoyed seeing NYC at 9pm and so on. Regarding the row, I wouldn't care, since business plus seats are huge, however, I'd choose the last rows in order to have a view of the cabin (otherwise, you only see the galley.)
The Business Plus is a very good product. I think you won't regret. The seat fully reclines making a 1,90m long bed, and has quite interesting options such as massages, flatter or stepper positions, etc. A nice video & music on demand service is provided (headsets are free) with personal PTVs onboard. Also free newspapers are handed out, as well as the Ronda Iberia & business class magazines. (Don't miss the screens showing what is happening outside... I found the camera very interesting if you like to see how an airport works).
Once airborne, the dinner arrives 30 - 60 minutes before landing, but before an appetizer is distributed. I never tasted the Business Plus menus, but I'm sure they will be at the same level of other business class products served in any European airline, and regarding the wines, IB
offers a "bodega plus" that worth a try. Furthermore, a bar is available to you during the flight, so if you can't sleep (I don't think so, A340 are very quiet), try to have the nice sandwich club or any of the others done by Ferran Adriá (strange but tasty).
Two hours after taking off, the lights are shut down (I dislike this...) and everyone try to sleep. If you do not want to, you have a personal light which is useful (don't look me like that... it's true... I even read a newspaper... it's quite amazing to see that you're the only one awake...
). Once the sun rises, the FAs ask you to close your window shade to avoid passengers that sleep to be disturbed by the sun. (Ougggh!!! Alone in the dark once again
Two hours before landing, the lights are switched on and the crew comes with the breakfast, which is something I particularly liked. And a short time before, you land (attention... before landing MAD
you'll see that the zone is very bumpy...
... ). And guy... you're done... the flight was very short (compared to other IB
long haul flights), wasn't it?
is the new Iberia's hub. I already used it twice (both times was to connect flights) and I found it a splendid airport. You'll arrive the T4
-S (Terminal 4 Satélite) building, that holds flights from/to non-European Union destinations. You'll have to clear immigration procedures (if you take the 6pm flight, you'll have tons of people coming from the Americas, so it can be somehow not very smooth) and then follow the panels to get your gate (they will bring you to the "Automatic People Mover": a train that leads you to the T4
main building). Also take into account that each letter has a colour, and that the T4
columns change their colour as well to match the one on the letters, so just see where your colour is, and go straight.)
There is a lot of shops and restaurants there, so you'll see that a 60-120 min connection is really not that boring. (
Notice that your boarding pass will not show the concrete gate, so you need to look at the screens at the airport to see which one is yours... but take into account that they are shown 60 min before the departure, and until this moment they only indicate a bunch of gates marked by letters... so reach any gate with the letter they indicate, and 60 min before the departure see what your specific gate is. Don't worry, they are quite close from each other...). In case of problems, just look for a "chaqueta verde" (green jacket) guy: they are AENA (airports authority) employees that assist passengers. If you have problems with IB
(you have missed you connection or whatever), go to the "mostrador de tránsito" (transit desk).
, Americans are usually shocked by what you guys call "Spanish chaos", meaning that there is no specific procedures to board the aircraft (by rows or whatever), but don't worry, because this kind of "chaos" (which in my opinion is not that TEEEERRIBLE, jaja) won't make you stay on the ground. So, as we say in Spanish, "quien avisa no es traidor".
flight might disappoint you a bit. Air travel is very popular in Spain (since we mostly prefer it to the train) and there is a LOT of low cost competition, so the product is very basic compared to other countries. No PTVs (Iberia had IFE two years ago but dropped it! snif, snif....) and other "frills" on short flights. However, in business class you get a free meal, so it's not that "boring". Plus, when you take a short flight after an A340 flight, everything seems small and pretty simple.
The 320 cabin is vey nice. Iberia has currently two kind of cabins: the old one (designed for a full service) and the new one (it's prepared to maintain a decent pitch in densified aircrafts, and in order to do that, seats are not that huge, tray tables are smallers, the magazine pocked was put above to have more legroom,etc.). The MDs are not so nice. In my opinion they look quite old (... but well maintained) and are very noisy compared to 320s. However, they are all leaving the fleet.
Regarding crews, the ones of the A340 are old and not very skilled to speak in Engligh (this is because long hauls are better paid than short hauls, and senior crews take them over young FAs), but sometimes friendly. Depending on who you get, you'll probably fing them shy or "rude" (people that don't speak in Spanish usually call "rude" people that don't say constantly "pardon", "excuse me", "I was wondering if...", "could you please...", "would you be so kind as to...", but just take in mind that in Spanish we don't use all these formulas very frequently, and rudeness is often measured by how do you pronounce it: its not the same a "shut down your cell phone" that a "SHUT DOWN YOUR CELL PHONE
, so take this into account...: it's just two diffent ways to speak to the customers, and many usually misunderstand it because they expect an... "anglosaxon" way of speaking).
The A320s are very nice in my opinion. Again, you can expect whatever, but the younger FAs (and in particular males), I think they are very customer oriented.
Don't worry, BA
won't let you indifferent. They Euro business class (Club Europe) is similar to the one of IB
, but as I told you before, IB
is more basic, so BA
has a different cabin in Eco and in Business (with more legroom) and has IFE. FAs seem very friendly, and for sure they will be more talkative and kind that in IB
(because of the same language).
|Quoting Carnival air (Thread starter):
I am flyin AA back from London in Business too. How are they and how does it compare to IB?
Well, it seems they have a new Business Class... For sure it's great.
Have a nice trip, enjoy Europe, and make us 5 cents (with pics, please) once back at home. (This forum has a "trip reports" area, so... please, try it!).
I give you some links just to figure out what to expect:
A340-600 business plus cabin:
A340-300 business class cabin (darker and older), with the open bar at the end of the picture...http://www.aviationcorner.net/show_photo.asp?id=14494
320 old cabin in blue (as I commented, BC
cabin and Eco cabin are the same, but in BC
the central seat is not occupied)
(IFE was sadly removed...)
320 new cabin in grey (everybody says the new RECARO seats are super comfortable!)
tourist class cabin (2-3 configuration: only the middle seat is blocked in the 3-seat column). As you can see, it has a 80s look. jajaja.
God, I liked these videos!
(at the end you see the Business Plus cabin)
The automatic people mover
Some T4 photos
[Edited 2007-06-19 19:48:42]
[Edited 2007-06-19 19:54:33]