LHboyatDTW
Topic Author
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How Often Do You Have Your Bag Missing?

Mon Jul 09, 2007 3:02 pm

We've all been there at some point or another and for a frequent flier, it's an unpleasant right of passage. For me, I appear to be cursed by this. Nearly every 3 out of 4 flights I've had in the past year resulted in me not having my checked luggage upon arrival. How often does this happen to you? What was your worst episode of your bag missing? Your best?

Please feel free to share. I'll begin

Best: Upon arrival in AMS, NW/KL lost my bag and after claiming it missing, they gave me a care package (i.e. socks, toothbrush, toothpaste, etc.). However, soon after I arrived at my hotel, the lady behind the desk notified me of my bag and kept watch on it until I walked into the lobby. Attached to it was a KLM voucher (also valid on NW) for around 30 Euros off my next flight with them. Unfortunately that voucher will never be used by me, but I my jaw dropped when I found out it took KLM only three hours to find my bag and return it to me.

Worst: DTW-DEN-PDX F9/UA

My plane sat on the ground in DTW for an hour so the moment we pushed back, I knew I missed my connection. I arrived in DEN around 90 minutes late. The place was a zoo as many people had the same problem. F9 placed me on the next UA flight out of here who said it should leave DEN in around 4 hours. They have me a food voucher so I walked to the tram to get to the UA concourse. I missed the tram by a matter of seconds. Thinking this day couldn't have been any worse, I somehow became adopted by a very redneck couple and a Russian speaking family who barely spoke English who were on both flights as well. The redneck lady (aka Mole woman) was around 300 pounds and had the longest fingernails I've ever seen and sat next to her for both flights. After waiting for eternity having to try and interpret for the family with me not even knowing any Russian, our 757 to PDX finally arrived. Where did it come from? DTW of course. The guy checking me in found it incredibly ironic about it coming in from there. At that point, I began to wonder why I didn't even think about flying UA. I told him that this just has to be a bad dream. I boarded the plane and left DEN. I got in around six hours late and the whole time not being able to call my ride. I forgot my boarding pass on the plane, making it harder to track my bag. After filling out a report, I waited for my ride for three hours. It was around 9 pm and my uncle finally pulled up to the curb and drove to his place. The next day we headed up to around Mt. Hood. Hours after we left, the bag arrived so I wore nothing but hand-me-downs for the whole trip and only had my bag for a day until flying back home. Fortunately the flights back home had no problems.
The air in the clouds is very pure and fine, bracing and delicious because it's the same the angels breathe.
 
ag92
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RE: How Often Do You Have Your Bag Missing?

Mon Jul 09, 2007 3:13 pm

In my 15 years of travel, I can say NONE!

Well I travel at least 2-3 times a year with a few years being 4 times, so in approx. 45 flights I have had no bags lost, but I have a small feeling once I go to America for further studies I will see this happen often

Regards
Ag92
 
sk601
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RE: How Often Do You Have Your Bag Missing?

Mon Jul 09, 2007 4:09 pm

Quoting LHboyatDTW (Thread starter):
it took KLM only three hours to find my bag and return it to me

Probably your bag wasn't really missing and travelled with you on the same plane. I think that when unloading the bags, somehow, your bag ended up in the transfer bag handling and therefore wasn't delivered at the baggage caroussel right away.
 
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rogerbcn
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RE: How Often Do You Have Your Bag Missing?

Mon Jul 09, 2007 4:40 pm

Hola!

For me it is once a year.

My bags have been lost in all majors hubs in Europe.

Two years ago they were lost in FRA when coming back from BOM.

Last year they were in AMS when returning from YUL.

This year they ave already been lost by FR when travelling GRO-CIA, so no fear about my next trip BCN-MAD-EZE on IB.

Salut!

Roger
"At reise er at leve" H.C. Andersen (Travelling is Living)
 
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ERJ135
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RE: How Often Do You Have Your Bag Missing?

Mon Jul 09, 2007 4:50 pm

I don't have any great stories to tell as my bags have never really been lost. Every time they are found again and delivered to where ever I may be at the time. American Airlines has been most careless with my bags having sent them to the wrong city or not sent them at all on every ocaision that I have flown with them (7 individual flight sectors). Hence I now avoid American if I can.
Delta has only done so once and in their case they never left the point of departure, that being Las Vegas and I was in Sydney. My bags were delivered to my home 3 days later and I got a nice cheque from the insurance company as well because my stuff hadn't been delivered within 48 hours.
I remember when the DC-3 was new!
 
Wolverine
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RE: How Often Do You Have Your Bag Missing?

Mon Jul 09, 2007 8:09 pm

It happend only once, some years ago. We had to go on a later flight, because of an medical emergency , a guy with a heart problem, that had to be flown out.
Our flight was from Fuerteventura, Canary Islands, to Frankfurt EDDF. The flight we had to go with, was from Fuerteventura to Stuttgart. We thought, our baggage would be in Frankfurt, but it wasn't. The Airline , LTU, didn't even know, where the baggage was, so we had to buy a lot of new clothes.. 6 weeks later, LTU said, our baggage was found, in Munich.None of the Planes we used, went to Munich, so I really don't know, how the baggage came there. LTU couldn't explain it..
Face your fears, live your dreams! (No Fear)
 
IAHFLYR
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RE: How Often Do You Have Your Bag Missing?

Mon Jul 09, 2007 8:16 pm

I haven't checked luggage other than a few flights last year when the carry-on restrictions initially took place.....or the golf clubs are going along, knock on wood, but I have not had any problems I can remember with a piece of checked luggage.
Any views shared are strictly my own and do not a represent those of any former employer.
 
OHLHD
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RE: How Often Do You Have Your Bag Missing?

Mon Jul 09, 2007 9:06 pm

Quoting LHboyatDTW (Thread starter):
Best: Upon arrival in AMS, NW/KL lost my bag and after claiming it missing, they gave me a care package (i.e. socks, toothbrush, toothpaste, etc.). However, soon after I arrived at my hotel, the lady behind the desk notified me of my bag and kept watch on it until I walked into the lobby. Attached to it was a KLM voucher (also valid on NW) for around 30 Euros off my next flight with them. Unfortunately that voucher will never be used by me, but I my jaw dropped when I found out it took KLM only three hours to find my bag and return it to me.

 Big grin KLM is my personal favourite! I do not travel them anymore for many reasons and loosing my bags is one reason too.


Since I do not travel KL anymore it is almost down to zero. The laswt time was LIS-PMI-VIE on AB/HG in April 06 and since than I have done 20+ flights ( although not always checking bags).

I have to admit that I only travel on ID tickets and this flight with AB/HG was a full-fare!!!

Currently it is below once per year.
 
WestJetYQQ
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RE: How Often Do You Have Your Bag Missing?

Mon Jul 09, 2007 11:00 pm

Never lost my luggage.  spin 

Cheers
Carson
Will You Try to Change Things? Use the Power that you have, the Power of a Million new Ideas.
 
Yflyer
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RE: How Often Do You Have Your Bag Missing?

Tue Jul 10, 2007 2:13 am

I fly about 2-3 times per year, which isn't much compared with many of you. My bags have only been lost once, but on many flights I don't check a bag.

The time they were lost was in SMF-IAH-CLT. It seems my bag didn't make the connection in IAH, and CO sent it on the first flight the next morning. The funny thing is, the IAH-SMF leg of my return trip was delayed slightly due to some late arriving bags. Do CO and Express Jet have different policies regarding holding a flight for baggage?
 
ACDC8
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RE: How Often Do You Have Your Bag Missing?

Tue Jul 10, 2007 3:07 am

Having flown well over 100 times between Canada and Germany plus many domestic flights, I've only had my luggage lost twice, both times with Eurowings.
A Grumpy German Is A Sauerkraut
 
B747forever
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RE: How Often Do You Have Your Bag Missing?

Tue Jul 10, 2007 5:15 am

I have flown very often between ARN-LAX. Have only loosed my bag 2times, and it was with BA. One in the summer of 2006. The bag came the day after. The second one was in December 2006. on the 18th December I flew to LAX with BA. The bag did not make it to LAX with my flight. So I waited and waited and after 5-6days the bag came. Ba said this was due to the extremely fog in LHR under 20-22th December.
Work Hard, Fly Right
 
srbmod
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RE: How Often Do You Have Your Bag Missing?

Tue Jul 10, 2007 6:04 am

Once. I've only checked bags four times in the past 3 years, and my last trip, ATL-LAS-ATL, I had one of my bags lost. It was my garment bag which contained all of my shirts, pants, along with my suit and most of my socks. I ended up having to wash my dirty socks in the bathroom sink in my hotel room so I could have a (semi) clean extra pair. Had to go buy a shirt as well, as all I had were t-shirts (mostly undershirts). Took me about a day and a half to get my bag back. I was about to go and buy another pair of pants, another shirt, and some more socks when my bag showed up. I still can't figure out how DL misplaced a bag that was checked @ ATL. I could understand if I was connecting @ ATL, but originating in Atlanta one would think that the chances of having your bag delayed would be quite small.
 
dazbo5
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RE: How Often Do You Have Your Bag Missing?

Tue Jul 10, 2007 6:05 am

Out of my last 46 flights, I've had my suitcase go missing once. Apparently, it fell off the conveyer on its way to be loaded and missed the flight. Thomas Cook were very good though, they put it on the next flight and it was delivered to my door within 48 hours.

Darren
Equipment: 2x Canon EOS 50D; Sigma 10-20 EX DC HSM, 50-500 EX APO DG, Canon 24-105 f/4 L, Speedlite 430EX
 
HT
Posts: 5857
Joined: Sat May 07, 2005 6:20 am

RE: How Often Do You Have Your Bag Missing?

Tue Jul 10, 2007 6:17 am

#1: SN HAJ-BRU-GLA : Late departure early morning from HAJ due to crew rest issues resulted in a special bus transfer a/c to a/c (with passport check in between) at BRU. Luggage didn't make the transfer; was delivered to hotel in Falkirk the same evening.

#2: UA/SK: DAY-IAD-CPH-HAJ: Even with a 2-hour layover at IAD, my luggage didn't make the transfer. According to slip it then went onto IAD-EWR-CPH-HAJ (first segment on the very same day); was delivered to my home about 6 days later.

#3: I forgot the flight details, but luggage was delivered to my home 5 days later.

#4 and only 3 weeks ago: LX/TP HAJ-ZRH-LIS : Inbound flight to ZRH was delayed mainly due to the fact that pax could not stow all their carry-on in that fully booked RJ100 (always a problem). This delay resulted in a 20 minute connection at ZRH (with normal bus transfers for both flights) which I did make (even including a new security check), but my luggage did not. Took me 2 hours to get to a clerk at LIS; was told that my luggage were on the late evening flight from ZRH arriving at 2120h (TP927) and that it would be delivered to my hotel after midnight. I chose to go back to the airport in the evening on my own and after another 45 minutes I was among a dozen people browsing through LIS's baggage handling area searching for lost luggage. I found mine and was back at the hotel at 2330h at the exact time my collegues returned from their dinner cruise on the Tejo river ...  Sad
-HT
Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
 
LHboyatDTW
Topic Author
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RE: How Often Do You Have Your Bag Missing?

Tue Jul 10, 2007 1:51 pm

Quoting SK601 (Reply 2):
Probably your bag wasn't really missing and travelled with you on the same plane. I think that when unloading the bags, somehow, your bag ended up in the transfer bag handling and therefore wasn't delivered at the baggage caroussel right away.

I came to realize that soon after my bag was found, but then again once you realize the bag is missing, dozens of thoughts go through your head.
The air in the clouds is very pure and fine, bracing and delicious because it's the same the angels breathe.
 
LHboyatDTW
Topic Author
Posts: 764
Joined: Thu Jan 25, 2007 12:53 pm

RE: How Often Do You Have Your Bag Missing?

Tue Jul 10, 2007 1:54 pm

Quoting Ag92 (Reply 1):
I will see this happen often

I'd hate to be the bearer of bad news, but it happens to everyone at some point or another. On the other hand, there's always a first for everything.
The air in the clouds is very pure and fine, bracing and delicious because it's the same the angels breathe.
 
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falstaff
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RE: How Often Do You Have Your Bag Missing?

Wed Jul 11, 2007 2:05 am

Quoting Ag92 (Reply 1):
In my 15 years of travel, I can say NONE!

I have never had it happen either. I go some place about once a month and never has it ever occurred to me. I have been lost, but never my bag. I have switched flights and been bumped at the last minute, but my bags always arrived at the correct destination and on time.

Quoting LHboyatDTW (Reply 16):
I'd hate to be the bearer of bad news, but it happens to everyone at some point or another. On the other hand, there's always a first for everything.

My dad has been a frequent business traveler since 1969 and has never had a bag get lost. He is still waiting and assumes his day is still coming. Maybe he can retire with a perfect record....

I have had bags damaged and broken, but everything inside was always ok and I still got them.

My friends, Alex and Laurie, had their bags lost when they went on their honeymoon. They got them within 24 hours and they said they didn't need clothes much anyway during that time.
My mug slaketh over on Falstaff N503
 
mandala499
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RE: How Often Do You Have Your Bag Missing?

Wed Jul 11, 2007 2:40 am

In my 1300hrs as a pax since I started travelling on my own, I've only had 1 case of missing bags, that is, because on a transfer between gates in Singapore (From SK to TG), my bag fell off a cart between the two gates. It took 2hrs for them to look for the bags and couldn't find it, until I told TG to look between the two gates and get someone to drive from the two... within 15 mins, a call from Singapore revealed the bag was found... fell off and rolled under some equipment not long after it left the gate where I arrived on SK...

Mandala499
When losing situational awareness, pray Cumulus Granitus isn't nearby !
 
EWRCabincrew
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RE: How Often Do You Have Your Bag Missing?

Wed Jul 11, 2007 3:19 am

Hundreds of thousands of miles and counting. Crew and not as not crew. At least 30 years of travelling and checking luggage (as crew and not). Not once has any airline lost my luggage.
You can't cure stupid
 
ORFflyer
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RE: How Often Do You Have Your Bag Missing?

Wed Jul 11, 2007 3:23 am

Once on IB in XRY from MAD - came in an hour later on the next flight.

And twice on US in ORF from PHL - both on late Friday flights, and they brought it to my house Saturday morning both times.
 
airtrainer
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RE: How Often Do You Have Your Bag Missing?

Thu Jul 12, 2007 10:28 pm

It happened once to me, I was flying IB TFN-MAD-BRU with my girlfriend and we had to circle for almost 1/2 hour over MAD before landing, making the connecting time shorter... This was enough to catch our flight to BRU but I started to wonder if it would be ok for our bag as the flight from TFN was on an almost full 744... Once in BRU I realized that our bag wasn't on the caroussel, and that ALL the other passengers coming from TFN were queuing at the lost luggage desk. The bad thing is that my girlfriend had left her coat in the bag (and this happened in february !) and I had also put our train tickets in the same bag, not very clever from both of us, I have to admit... I knew that we were on the last IB flight that day so it wasn't use waiting there, and as the other people were complaining with the (very rude) agents I tried to go to the IB desk in the departure area to ask what was going on. A young lady told us that this was caused by the recent opening of the T4 terminal in MAD (everything there was a real mess according to her). As we both stayed calm and polite she told us that she had just finished with her work and offered to drive us home as she was living close to our city... Our bag was delivered at our home on the next day, this is finally a great story !
Life is short : eat dessert first !
 
mdodd
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RE: How Often Do You Have Your Bag Missing?

Fri Jul 13, 2007 11:33 pm

Everytime I get my bag 'lost', its at EWR and they return it to my doorstop the next day! (Its happened three times...)
 
Yellowstone
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RE: How Often Do You Have Your Bag Missing?

Sun Jul 15, 2007 4:38 pm

I've never had my bags get lost, that I can remember, although I have been on trips with my family where either my mom or dad's baggage failed to show up. I find it strange how the airline almost always seems to know where the bag is, even when it's not where it should be.
Hydrogen is an odorless, colorless gas which, given enough time, turns into people.
 
RAFVC10
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RE: How Often Do You Have Your Bag Missing?

Sun Jul 15, 2007 7:52 pm

I returned from my summer holidays past June 29 and Spanair have lost my baggage...

Still lost 17 days after my returning flight.

See more right in this forum...

SPANAIR LOST MY BAGGAGE...

Regards,

Gerard
El dia que los gilipollas vuelen, no podremos ver la luz del sol!
 
EWRandMDW
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RE: How Often Do You Have Your Bag Missing?

Sun Jul 15, 2007 9:38 pm

In my case, quite surprisingly, it's only happened once. That was in 1983 when my wife and I were flying from ATL to JFK on Eastern Airlines. After landing at JFK the aircraft was scheduled as a new flight to Bermuda. We got off the aircraft, but our luggage flew to BDA. Eastern delivered our bags to our apartment the next day after the plane returned to JFK after an overnight "vacation". Otherwise, after taking several hundred flights since 1970 there've been no problems.
 
Asturias
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RE: How Often Do You Have Your Bag Missing?

Sun Jul 15, 2007 9:43 pm

Once, my baggage got misplaced due to a check-in error at CDG. It was located and dispatched to me. Other than that my luggage has never been lost. I've been flying domestic since 3 and international since 11, but perhaps not so much. Some years only 2 times a year.

saludos

Asturias
Tonight we fly
 
Elite
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RE: How Often Do You Have Your Bag Missing?

Thu Jul 19, 2007 11:48 pm

How often do bags get lost? I travel at least 6 times per year and have never lost my bag.
 
AlexPorter
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RE: How Often Do You Have Your Bag Missing?

Mon Jul 23, 2007 12:11 pm

In 48 flights I've never lost my bag. I check luggage at least 80% of the time. I've only ever been rebooked once, but I got rebooked at my originating airport, and the new airlines were both in SkyTeam so I've never really had anything complicated enough for losing the bag to be likely. In fact, only twice did I ever switch airlines in one itinerary. Once was CO PHX-IAH and NW IAH-MSP, and the other was NW MSP-DTW-EWR and CO EWR-CDG.

However, I've had a couple of times were my bag seemed lost but wasn't, and one time were my bag beat me to my destination. Twice, both on SY, the bags mostly came out, and then the belt stopped with quite a few people still waiting for bags. Eventually, the rest of the bags came.

Another time, when flying NW MSP-PHX, it was flurrying so my paranoid mother who hates driving in the winter dropped me off six hours early so she didn't have to drive at night. My bag got to PHX before me. The best part was, I happened to see the bag before the carousel for my flight even started so I got my bag before everyone else who checked bags! Good thing I didn't wait for those first!

Anyway, I shall know knock on wood because I will probably otherwise now have a good string of lost luggage...
Last Flight: SCX701 MSP-PHX B738 8Jan2008
 
swissgabe
Posts: 5147
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RE: How Often Do You Have Your Bag Missing?

Wed Jul 25, 2007 3:51 am

4 times, I only listed the last carrier being responsible as per IATA rule:
MH KUL-BKI-NRT
OS NRT-VIE-ZRH
BP ZRH-LX-CDG-SA-JNB-BP-MUB
UL NRT-MH-KUL-MH-CMB-UL-ZRH
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