britannia191a
Posts: 229
Joined: Tue Nov 02, 2004 2:31 am

Which Airline Has The Best Web Site

Tue Jul 17, 2007 3:05 am

Hi All

Just reading a few posts today got me thinking. Which Airline has the best web site. This really is the best in terms of look, easy to book flights, check flights etc.. If you took all those things which are important to you.

Mine are

For
UK - BA.COM - Looks good, easy to use all round

USA- Delta - really improved this year, high marks

Globally - Lufthansa
 
Elite
Posts: 2296
Joined: Thu Jun 29, 2006 6:31 pm

RE: Which Airline Has The Best Web Site

Tue Jul 17, 2007 3:11 am

I find the sidebar on the left of CathayPacific.com extremely easy to use...
 
CitrusCritter
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Joined: Wed May 30, 2007 10:36 am

RE: Which Airline Has The Best Web Site

Tue Jul 17, 2007 5:43 am

I find AirTran.com to be the easiest to use in terms of being able to select the flights you want. JetBlue.com is also good in this regard. I hate the sites like Continental that use a confusing graph set-up to try to find you the best fares but without showing the possible times and such.
 
N231YE
Posts: 2620
Joined: Tue Jul 25, 2006 9:24 am

RE: Which Airline Has The Best Web Site

Tue Jul 17, 2007 6:00 am

Hawaiian Airlines' redesigned website is nice looking, though I have never booked a flight through their website:

http://www.hawaiianair.com/Pages/Index.aspx
 
ShannoninAMA
Posts: 1211
Joined: Tue May 22, 2007 1:37 pm

RE: Which Airline Has The Best Web Site

Tue Jul 17, 2007 6:57 am

I agree with the user saying airtran...very easy to use  Smile


AA isn tthe easiest, but is a MAJOR improvement of what it used to be.



Shannon  Smile
Shipwreck alert. Head on over to Airspaceonline.com.
 
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RedTailDTW
Posts: 603
Joined: Tue Oct 24, 2006 12:08 pm

RE: Which Airline Has The Best Web Site

Tue Jul 17, 2007 7:11 am

I always liked Northwest's website. I never have any problems with trying to find something on their website and booking is pretty easy.



I also like AirTran's webiste.




Mason (RedTailDTW)
Airlines Flown: AA, CO, HP, MQ, NW, RP, UA, US, WN, YX / Aircraft Flown: 737-200/300/700/800, 757-200/300, 777-200, A319/A320/A321, DC-9-30/50, DC-10-40, ERJ 140/145, E170, MD80/83/90
 
deltairlines
Posts: 6877
Joined: Mon May 24, 1999 4:47 am

RE: Which Airline Has The Best Web Site

Tue Jul 17, 2007 11:35 am

Big fan of Delta's website...everything right there on the front page, easy to change seats, request upgrades, etc. online; calendar for searching for award tickets is great. Only complaint is no searching for partner awards online.
 
ebs757
Posts: 618
Joined: Sat Jul 29, 2006 11:45 pm

RE: Which Airline Has The Best Web Site

Tue Jul 17, 2007 1:55 pm

aa.com

filler
filler
Viva la Vida
 
TruemanQLD
Posts: 1346
Joined: Sat Feb 24, 2007 1:09 pm

RE: Which Airline Has The Best Web Site

Tue Jul 17, 2007 5:25 pm

I've found QF & JQ's websites easy to use but so is BA and AC but JAL dont even get me started on them they are so bad
 
Elite
Posts: 2296
Joined: Thu Jun 29, 2006 6:31 pm

RE: Which Airline Has The Best Web Site

Tue Jul 17, 2007 11:44 pm

Quoting DeltAirlines (Reply 6):
Big fan of Delta's website...everything right there on the front page, easy to change seats, request upgrades, etc. online; calendar for searching for award tickets is great. Only complaint is no searching for partner awards online.

And there's something wrong with their online check in feature for me :s
 
National757
Posts: 471
Joined: Mon Jul 16, 2007 3:05 am

RE: Which Airline Has The Best Web Site

Tue Jul 17, 2007 11:52 pm

Surprised no one has mentioned WN. I'm a big fan of Southwest.com. Fast loading and easy to navigate, the way all airline websites should be!
 
AlexPorter
Posts: 1655
Joined: Mon Jan 16, 2006 11:10 am

RE: Which Airline Has The Best Web Site

Wed Jul 18, 2007 4:00 am

Websites are one thing that most (not all!) American carriers do very well. In flight service isn't what it used to be, but the websites, for the most part, are terrific.

Websites I particularly like:
- Delta
- Northwest
- jetBlue
- Skybus (the calendar is handy if you happen to live in Columbus and want to go somewhere on the cheapest dates possible)
- American
- Continental
- Southwest

These ones need improvement for one reason or another
- US Airways (too clunky)
- Alaska (interface needs a facelift)
- Midwest (interface needs a facelift)
- Frontier (booking system needs to change)
- United (website hates people with Star Alliance mileage plans that aren't MileagePlus)

Others are average, or I'm not familiar with them.
Last Flight: SCX701 MSP-PHX B738 8Jan2008
 
CitrusCritter
Posts: 770
Joined: Wed May 30, 2007 10:36 am

RE: Which Airline Has The Best Web Site

Wed Jul 18, 2007 4:44 am

Quoting National757 (Reply 10):
Surprised no one has mentioned WN. I'm a big fan of Southwest.com. Fast loading and easy to navigate, the way all airline websites should be!

Agree. Ugly though. And it doesn't display exact prices but rather ranges for each class of ticket available. I like FL's best because it displays the price for each leg and all the available legs, plus all available connections. The FL site will let you connect through any city where a connection can be made, which is a nice feature. So if you want to avoid ATL, why not go through PHF, BWI, or CAK?
 
emair
Posts: 95
Joined: Thu Sep 14, 2006 11:12 pm

RE: Which Airline Has The Best Web Site

Wed Jul 18, 2007 4:48 am

Hi

LX and AZ websites are easy  Wink
 
Acey
Posts: 986
Joined: Wed Jun 27, 2007 2:06 pm

RE: Which Airline Has The Best Web Site

Wed Jul 18, 2007 7:32 am

Quoting N231YE (Reply 3):
Hawaiian Airlines' redesigned website is nice looking

Agreed, that background is sharp. Creates quite a different move than that of the majors.

Quoting National757 (Reply 10):
Surprised no one has mentioned WN. I'm a big fan of Southwest.com. Fast loading and easy to navigate, the way all airline websites should be!

It's a nice improvement over the relatively liberal design they had last year. Reminds me of B6's now.

Quoting Ebs757 (Reply 7):
aa.com

 checkmark 
If a man hasn't discovered something that he will die for, he isn't fit to live. -- Martin Luther King, Jr.
 
agrflyer
Posts: 215
Joined: Wed Nov 09, 2005 3:36 pm

RE: Which Airline Has The Best Web Site

Sat Jul 21, 2007 12:14 am

Quoting Emair (Reply 13):

I do not like the website of LX. Wanted to book a flight ZRH-BKK and HKG-ZRH in J class. I could not find a way how to to do it so I ended up on LH that was easily to navigate and I got my ticket ZRH-BKK and HKG-ZRH with LX flight number and LX planes (no codeshares on LH or similar)!!!
Fall 2016: ZRH-TLV-ZRH on A3 or LX in Y, ZRH-LCY-ZRH on LX in Y
Spring 2017: ZRH-LCY-ZRH-SFO-LAS-LAX-ZRH on LX in Y,C and F
 
B747forever
Posts: 12855
Joined: Mon May 21, 2007 9:50 pm

RE: Which Airline Has The Best Web Site

Sat Jul 21, 2007 2:13 am

I really like BA.COM
Work Hard, Fly Right

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