elevate
Posts: 121
Joined: Tue Jan 20, 2009 1:52 pm

The Best Complaint Letter Ever?

Tue Jan 27, 2009 10:42 pm

Good Evening,

I think this is the right place to post this.  Smile

'This is a letter recently received by the Virgin Atlantic customer complaints team and is currently being hailed on news blogs, such as this one on The Telegraph as possibly the funniest customer complaint letter ever.

We called the Virgin Atlantic press office and they confirmed they received the letter and that Richard Branson himself called the author to thank him for the feedback.'

Here's the letter: http://uk.news.yahoo.com/blog/editors_corner/article/11975/
 
PlymSpotter
Posts: 10022
Joined: Thu Jun 17, 2004 7:32 am

RE: The Best Complaint Letter Ever?

Tue Jan 27, 2009 10:56 pm

Well, I wonder what Richard had to say when he phoned the customer back - perhaps he'll even get an invite to dinner. Oh, and how long before the Trip Report appears on here?  silly 


Dan  Smile
...love is just a camouflage for what resembles rage again...
 
B747forever
Posts: 12889
Joined: Mon May 21, 2007 9:50 pm

RE: The Best Complaint Letter Ever?

Wed Jan 28, 2009 12:42 am

Amazing!! A really good writing by the unknown complainer.

Quoting Elevate (Thread starter):
The Best Complaint Letter Ever?

Maybe one of the bests but not the best one. Have you read the CO complaint letter about seat 29E. That is probably the best one!!!
Work Hard, Fly Right
 
NWADC9
Posts: 3942
Joined: Tue Jun 01, 2004 12:33 am

RE: The Best Complaint Letter Ever?

Wed Jan 28, 2009 2:44 am



Quoting B747forever (Reply 2):
Have you read the CO complaint letter about seat 29E. That is probably the best one!!!

Which can be viewed here:
http://www.snopes.com/travel/graphics/seat29e.pdf

Both of these letters are sheer poetry!!!  rotfl 
I convert Jet A and 100LL into noise.
 
Yflyer
Posts: 1253
Joined: Sat Feb 17, 2007 4:05 am

RE: The Best Complaint Letter Ever?

Wed Jan 28, 2009 4:51 am



Quoting NWADC9 (Reply 3):

Which can be viewed here:
http://www.snopes.com/travel/graphic...e.pdf

Your link doesn't work (I know snopes dislikes people direct linking to their graphics; they probably treat this pdf the same).

You can get to it from here, however: http://www.snopes.com/travel/airline/seat29e.asp
 
OHLHD
Posts: 2903
Joined: Fri Dec 03, 2004 6:02 am

RE: The Best Complaint Letter Ever?

Wed Jan 28, 2009 6:15 am

I wish I could post some complaints I receive at my office.... hence I will when I quit the aviation industry... Big grin
 
N867DA
Posts: 952
Joined: Thu May 15, 2008 12:53 am

RE: The Best Complaint Letter Ever?

Wed Jan 28, 2009 3:14 pm

The first pic's sponge cake looks like dokhla.
A nation turns its lonely eyes to you

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