ua777222
Posts: 2987
Joined: Mon Dec 22, 2003 11:23 am

Anyone Have Any Experience W/ UA767/777 Dmoestic F

Wed Apr 08, 2009 6:33 pm

I was just upgraded on a few flights to Domestic F on both UA 767-300 and 777-200 for flights between SFO and HNL. Anyone have any experience with this class? I have flown business and first on United's PS and on their International product but never their domestic.

I can't seem to find any good pictures/trip reports for this aircraft/class.

Thanks for any feedback!
"It wasn't raining when Noah built the ark."
 
JoePatroni
Posts: 88
Joined: Tue Mar 20, 2007 6:32 am

RE: Anyone Have Any Experience W/ UA767/777 Dmoest

Wed Apr 08, 2009 8:05 pm

UA's domestic wide-body first class is pretty standard first class. I've flown several times in first between SFO and both HNL and OGG. The seats are much like their B757/A32X first class seats- nothing special. Sometimes on the Hawaii flights they offer a specialty cocktail and the flight attendants wear special aprons but overall the food is pretty basic. I've found all of the flight attendants on the Hawaii flights very happy, upbeat and positive though. I flew in First last week on a UA P.S. flight from SFO to JFK and there is no comparison. The food, service and seat was MUCH better on the P.S. aircraft.
Also, I'm a pretty big guy (6'1" 240lbs) and I found the legroom on the domestic 767 in first to be a little tight. The domestic 777 seemed a bit more comfortable to me.
Anyway, I hope that helps and I wish you safe travels and enjoy your trip to paradise!

JP
Oh Stewardess, I speak Jive.
 
ua777222
Posts: 2987
Joined: Mon Dec 22, 2003 11:23 am

RE: Anyone Have Any Experience W/ UA767/777 Dmoest

Wed Apr 08, 2009 8:50 pm

JP,

Thanks for the feedback. If that is the case, then they're a very dulled down version of the international business product; right? However, no PTV or complex reclining, right?

Thanks for the info.
"It wasn't raining when Noah built the ark."
 
JoePatroni
Posts: 88
Joined: Tue Mar 20, 2007 6:32 am

RE: Anyone Have Any Experience W/ UA767/777 Dmoest

Wed Apr 08, 2009 8:59 pm

Yeah, that sounds right- very dulled down version- no PTV or massaging seats with automatic controls. The seats have the manual controls. Also, it seems that sometimes UA will substitute the International 777s for the domestic 777s on routes such as SFO-DEN or SFO-ORD or SFO-IAD but I've never seen the domestic 777s substituted on the Hawaii flights. It makes me think that, as a rule, they don't do this. I don't think it's bad luck either since I flew SFO - HNL/KOA/OGG about 10 times last year and never had an international 777 or 767.

JP
Oh Stewardess, I speak Jive.
 
PacNWjet
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Joined: Thu Sep 14, 2000 1:18 am

RE: Anyone Have Any Experience W/ UA767/777 Dmoest

Thu Apr 09, 2009 4:36 pm

To the extent it is needed I can confirm previous posts. My wife and I flew from San Francisco to Maui and return in First on United in December 2007. Probably not much has changed since then. Equipment was 767 SFO-OGG and 777 OGG-SFO. First class seats are of the "old-fashioned" variety without footrests nor PTV. Food, however, is ample and tasty. Unless things have changed, UA's First Class Hawaii service features a menu by Trader Vic's with Hawaiian-themed dishes. Overall it is a pleasant experience although obviously not what one would find in First on an international flight of comparable length. For the price, however, I would say it is definitely worth it.
 
mauiman31
Posts: 297
Joined: Wed Sep 19, 2007 4:36 am

RE: Anyone Have Any Experience W/ UA767/777 Dmoest

Thu Apr 09, 2009 8:13 pm



Quoting PacNWjet (Reply 4):
First class seats are of the "old-fashioned" variety without footrests

Yes, sadly UA was once the true legacy/premier carrier to Hawaii - 60's - 70's into the 80's Now UA domestic wide bodies 767-777 that serve the islands have the most seats and less pitch in FC with a 38" pitch -standard domestic FC seats. AA, DL/NW, CO all have upgraded their domestic widebodies a couple years ago - with 59-60" pitch with lie-flat or recliner seats in FC/Biz cabin configuration.

Food, drink? I know there was a trip report on UA FC service to Hawaii about a year ago. . . remember the pics of the food looked good. Not sure about the service in total. It is a long flight so like AA, DL/NW and CO - imagine you get pre-board champange, hot towels, menus, cocktails, appetizer, salad service, entree service, dessert cart, pre-arrival snack - fruit, cheese, etc. Would assume UA would do similar.
 
JoePatroni
Posts: 88
Joined: Tue Mar 20, 2007 6:32 am

RE: Anyone Have Any Experience W/ UA767/777 Dmoest

Thu Apr 09, 2009 8:54 pm



Quoting Mauiman31 (Reply 5):
Food, drink? I know there was a trip report on UA FC service to Hawaii about a year ago. . . remember the pics of the food looked good. Not sure about the service in total. It is a long flight so like AA, DL/NW and CO - imagine you get pre-board champange, hot towels, menus, cocktails, appetizer, salad service, entree service, dessert cart, pre-arrival snack - fruit, cheese, etc. Would assume UA would do similar.

Well, not quite. Pre-boarding juice or water. You can get champagne on request if there's time. Hot Towels? Yes. Menus? No. Appetizer/Salad/Entree are all on the same tray and there's sadly no dessert cart. I don't remember a pre-arrival snack. However, UA is good about their cocktails and warm nuts!

JP
Oh Stewardess, I speak Jive.
 
mauiman31
Posts: 297
Joined: Wed Sep 19, 2007 4:36 am

RE: Anyone Have Any Experience W/ UA767/777 Dmoest

Fri Apr 10, 2009 1:23 pm



Quoting JoePatroni (Reply 6):
Well, not quite.

HI is low rev for all the airlines in FC -- so they all make cuts on this route to save $$. So, UA is doing what they need to do to keep it profitable for them.
In fairness. . .AA's FC/Biz service to Hawaii of course doesn't match their international Flagship service. Menu selections are more limited and less "fancy". But, we noticed they have tried to "step it up" the past year or so on HI flights along with the upgrade to new cabin and seats . . they added the printed menus, and we have observed an effort to make the service as individualized as possible. . . by serving courses seperately, asking when you are "ready" for your salad, for entree instead of just rolling down the aisle with the cart and passing it out to everyone all at once. Little touches, but nice.
 
bananaboy
Posts: 1473
Joined: Wed Oct 20, 2004 6:58 am

RE: Anyone Have Any Experience W/ UA767/777 Dmoest

Mon Apr 20, 2009 1:50 pm



Quoting JoePatroni (Reply 3):
It makes me think that, as a rule, they don't do this.

I don't think it's a rule, more like there would be little point in subbing an int'l 777 for a domestic 777 as it would not help them much.

The domestic 777 carries 348 pax and is the largest people carrier in the fleet. If they were stuck, it would make more sense to send in a 747 which carries just one less. Int'l 777's carry in the region of 269 pax.

Mark
All my life, I've been kissing, your top lip 'cause your bottom one's missing

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