My grandparents just traveled EWR-LAX on CO and are trying flying back tomorrow. My grandfather just tried to print out there boarding passes and was able to print out his, but was not able to print out my grandmothers. He called CO and they are saying she wasn't a passenger on the way out and they can't put her on the flight back!!!!
What can he do!? Any help ASAP would be great, thank u!!!