NorthstarBoy
Topic Author
Posts: 1416
Joined: Tue Jun 07, 2005 12:53 pm

UA Y Plus When Y Is Oversold

Mon Aug 24, 2009 3:10 am

Looking at a seat map earlier got me to thinking, there are times i've noticed, when free Y or the "cramped" section is full, but there are seats open in Y plus, assuming that a passenger does not want to or can't afford to pay 40 plus dollars extra for a seat assignment, how does UA handle them? Are they put in Y plus for free to get them on, or are they just bumped and given DBC?
Yes, I'd like to see airbus go under so Boeing can have their customers!
 
flyiguy
Posts: 907
Joined: Mon Feb 23, 2004 2:21 pm

RE: UA Y Plus When Y Is Oversold

Mon Aug 24, 2009 3:16 am

If I recall they see who paid more for the ticket and move those passengers to Y+ until all passengers are given seat assignments.

Just my 0.02
The opinions I post are of mine and mine alone, not of the airline I work for.
 
nws2002
Posts: 727
Joined: Wed Feb 13, 2008 11:04 pm

RE: UA Y Plus When Y Is Oversold

Mon Aug 24, 2009 3:18 am

I would imagine its cheaper and easier to just give them a Y+ seat.
 
elmothehobo
Posts: 968
Joined: Thu Aug 10, 2006 11:10 am

RE: UA Y Plus When Y Is Oversold

Mon Aug 24, 2009 3:51 am



Quoting Flyiguy (Reply 1):
I would imagine its cheaper and easier to just give them a Y+ seat.

There is no cost at that point. There is no difference in service between Y and Y+.
 
flyiguy
Posts: 907
Joined: Mon Feb 23, 2004 2:21 pm

RE: UA Y Plus When Y Is Oversold

Mon Aug 24, 2009 4:12 am

How are you quoting me off of someone else's quote ??? In the end it's cheaper to fill the plane by giving ugrades to Y+ than deny boarding someone and giving them a travel voucher when there are seats on the plane no matter what class they are...

Just my 0.02
The opinions I post are of mine and mine alone, not of the airline I work for.
 
FlyASAGuy2005
Posts: 3965
Joined: Sun Sep 23, 2007 4:55 am

RE: UA Y Plus When Y Is Oversold

Mon Aug 24, 2009 4:18 am

It's actually very easy to do and it's a common mistake. I do it sometimes. He highlighted Nws 2002's comment and hit quote selected text in your reply box instead of his.
What gets measured gets done.
 
flyiguy
Posts: 907
Joined: Mon Feb 23, 2004 2:21 pm

RE: UA Y Plus When Y Is Oversold

Mon Aug 24, 2009 4:21 am

LOL, thanks for the clarification FlyASAGuy2005
The opinions I post are of mine and mine alone, not of the airline I work for.
 
N104UA
Posts: 297
Joined: Sat Dec 08, 2007 11:27 pm

RE: UA Y Plus When Y Is Oversold

Mon Aug 24, 2009 4:22 am

UA will put paid pax in Y+ if they did not buy a Y+ ticket before they put any BP-5's or NRSA on the plane it just is easier to move them forward to Y+
"Learn the rules, so you know how to break them properly." -H.H. The Dalai Lama
 
elmothehobo
Posts: 968
Joined: Thu Aug 10, 2006 11:10 am

RE: UA Y Plus When Y Is Oversold

Mon Aug 24, 2009 4:27 am



Quoting Flyiguy (Reply 4):
How are you quoting me off of someone else's quote ???

It's part of a broader plot to destroy you.  Big grin

Quoting Flyiguy (Reply 4):
In the end it's cheaper to fill the plane by giving ugrades to Y+ than deny boarding someone and giving them a travel voucher when there are seats on the plane no matter what class they are...

As I mis-misquoted you earlier, it's not CHEAPer, it's FREEer to give "upgrades." There is no difference in soft product between Y and Y+. The difference between the hard products is 2-4 inches (and a marginally different looking seat).

Once passengers have checked in (i.e. once the last upgrades are sold and FF Elites are upgraded at check in), there is no lost revenue to the airline.
 
ual747den
Posts: 1472
Joined: Sat Dec 27, 2003 1:29 pm

RE: UA Y Plus When Y Is Oversold

Mon Aug 24, 2009 5:30 am

And of course there are a lot of people already going to be moving around when they hand out gate upgrades.

There will never (BETTER NEVER!) be a time when a UA aircraft leaves a paying pax behind and there is a seat open in any of our domestic cabins.
/// UNITED AIRLINES

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