In terms of overall performance in the last 5 years, which legacy airline management has been the least efficient?
This involves management decisions, customer service, onboard services, etc.
I think US Airways has been the least efficient in the last 5 years. Starting from the failed attempt at a hostile takeover on DL to charging for water on flights, US Airways has made more than a few poor decisions.
Has anybody fared worse than US Airways and Doug Parker?