FlyHigh77
Posts: 12
Joined: Mon Dec 26, 2005 12:36 pm

UA New Unlimited Upgrade Policy -- Good? Bad?

Fri Oct 16, 2009 4:13 am

UA unveiled a new, unlimited upgrade program for elite members starting in Q2 2010.

Their Web site says:

"In the second quarter of 2010, we’ll automatically request an Unlimited Domestic Upgrade on behalf of all elite members and up to one companion when they travel within the Continental U.S., Hawaii, Alaska, Canada, Central America, and the Caribbean.

When Unlimited Domestic Upgrades are launched, we’ll be transitioning all of our elite members to the new upgrades, replacing 500-Mile Upgrade certificates. Elite members can still use their existing Regional Upgrades during their full 12-month validity period. However, new certificates will no longer be issued. If you’re not an elite member, don’t worry – you’ll still be able to use your existing certificates any time during their full 12-month validity period, just like you do today."

This seems like there will only be GS and 1K with upgrades from now on -- those on the lower tiers will not get them.

Given they have been issuing a ton of double and triple EQM offers, there is bound to be a lot of unhappy UA fliers.
 
deltairlines
Posts: 6875
Joined: Mon May 24, 1999 4:47 am

RE: UA New Unlimited Upgrade Policy -- Good? Bad?

Fri Oct 16, 2009 4:16 am

Some of my 1K friends are not too excited about this at all.

Meanwhile, I'm thinking of going for 1P due to this (I'm 18 segments short...which with Double EQS right now plus United's liberal routing rules that allow me to abuse their fares to the maximum means I can get these 18 segments for about $200). I travel a lot on weekends, so generally not a ton of 1K/UGS travel then, so I'm thinking I'd have a decent shot at least of sitting up front.
 
BigGSFO
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Joined: Sun Jun 12, 2005 5:27 am

RE: UA New Unlimited Upgrade Policy -- Good? Bad?

Fri Oct 16, 2009 4:22 am

And they also sent me an email stating if I complete two round trips between now and Dec. I'll get Premier Exec for 2010. I have to pay full fare but it's worth it to make two round trips between PDX and SEA.

As for the automatic upgrade, I have mixed feelings. It won't be so easy to get an upgrade especially at hubs cities.
 
nyc2theworld
Posts: 246
Joined: Fri Mar 02, 2007 11:58 am

RE: UA New Unlimited Upgrade Policy -- Good? Bad?

Fri Oct 16, 2009 4:40 am

This sounds like a transition to make Mileage Plus very similar to OnePass.
Always wonderers if this "last and final boarding call" is in fact THE last and final boarding call.
 
etoile
Posts: 61
Joined: Thu Jun 04, 2009 7:22 am

RE: UA New Unlimited Upgrade Policy -- Good? Bad?

Fri Oct 16, 2009 6:03 am

The timing of upgrade confirmations is the same. (GS is not on the current published list prioritizing the statuses, but of course they were always ahead of 1K.) Consequently the "change" won't make much difference except eliminate the recordkeeping procedures and related personnel required for UA to issue and redeem the 500-mile certificates. If you fly enough to be elite, you always have enough certificates. The certiicates are annoying anyway - should it really be 6 certs to upgrade SFO-JFK but only 5 certs to upgrade LAX-JFK when the distance is 100 miles different?
 
PWMRamper
Posts: 311
Joined: Tue Jul 14, 2009 6:26 am

RE: UA New Unlimited Upgrade Policy -- Good? Bad?

Fri Oct 16, 2009 1:52 pm

As a gate agent, it will make my life a bit easier, as I won't have to hear the occasional Premier complaining his upgrade wasn't free.

Of course, for non-rev's, it means they'll hardly ever get First.
 
deltairlines
Posts: 6875
Joined: Mon May 24, 1999 4:47 am

RE: UA New Unlimited Upgrade Policy -- Good? Bad?

Fri Oct 16, 2009 8:32 pm



Quoting BigGSFO (Reply 2):
I'll get Premier Exec for 2010. I have to pay full fare but it's worth it to make two round trips between PDX and SEA.

Not sure what UA qualifies as full-fare, but a paid B fare on SEA-PDX is $700. Even at an H fare, it's $325 r/t - $650 for PremEx is pretty pricey...
 
modesto2
Posts: 2669
Joined: Sun Jul 16, 2000 3:44 am

RE: UA New Unlimited Upgrade Policy -- Good? Bad?

Wed Oct 21, 2009 12:53 am



Quoting PWMRamper (Reply 5):
Of course, for non-rev's, it means they'll hardly ever get First.

Welcome to the life of a CO non-revver! CO always upgrades their premium frequent fliers, so it's darn near impossible to get domestic upgrades. Thankfully, I have much better luck on international flights. I'm ok with a few hours in coach on a domestic flight but not 10 hours on an int'l flight. As long as I get upgraded when it really matters...
 
HOOB747
Posts: 353
Joined: Wed Nov 15, 2006 7:30 pm

RE: UA New Unlimited Upgrade Policy -- Good? Bad?

Wed Oct 21, 2009 5:54 pm

I'm wondering, if I book a trip to Hong Kong, is my initial segment to ORD available for the automatic upgrade starting Q2 2010? Or does this simply apply for a round-trip domestic ticket?
I love dem planes....
 
deltairlines
Posts: 6875
Joined: Mon May 24, 1999 4:47 am

RE: UA New Unlimited Upgrade Policy -- Good? Bad?

Wed Oct 21, 2009 11:14 pm



Quoting HOOB747 (Reply 8):
I'm wondering, if I book a trip to Hong Kong, is my initial segment to ORD available for the automatic upgrade starting Q2 2010? Or does this simply apply for a round-trip domestic ticket?

It's for all flights in Region 1. For example, if I were to fly MSP-ORD-LHR, I'd be eligible for an upgrade on MSP-ORD, but not for ORD-LHR (unless using a SWU or miles).
 
HOOB747
Posts: 353
Joined: Wed Nov 15, 2006 7:30 pm

RE: UA New Unlimited Upgrade Policy -- Good? Bad?

Wed Oct 21, 2009 11:34 pm

Thank you for the information, I was hoping that might be the case. Thank you DeltAirlines.
I love dem planes....

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