Tobias2702
Topic Author
Posts: 286
Joined: Tue Sep 23, 2008 6:49 pm

WN/AB Best, DL/US Worst At Available Reward Seats

Mon May 03, 2010 10:55 am

Hi guys,

came across this ranking of airline frequent flyer programs carried out by IdeaWorks, concentrating on whether promised reward seats are available at all:

http://www.ideaworkscompany.com/pres...se-51-Reward-Seat-Availability.pdf

Top of the list are WN and AB, with 99.3 and 98.6 per cent availability, followed by AC, DJ and LH, all above 80 per cent. On the far bottom, there are DL and US with only 12.9 respectively 10.7 per cent.

Other ranked airlines:
SQ, IB, AS, 9W, QF and CO got between 70 and 80 percent
UA, FL, CX, BA, SK are above 60 percent
AA and AF/KL are above 50 percent
EK and TK are ranked at around 35 percent

Obviously, semi-low cost carriers have a higher availability ranking as only a small part of their customers is enrolled in the FF program at all. But why are there such big differences between say AC/LH and DL/US? Let's just look at the United States legacies which share the same market but have totally different ranking results.

I appreciate your thoughts and comments.

Tobias
PA, AF, UK, BA, AB, DL, LH, FR, BD, A3, EZY, DY //// A319/320/346, B733/735/73G/738/744/763, AT4, 146, CR2, DH4
 
jfk787nyc
Posts: 478
Joined: Sun Apr 29, 2007 9:59 am

RE: WN/AB Best, DL/US Worst At Available Reward Se

Mon May 03, 2010 11:48 am

I am a Delta Platinum Elite and I must say ever since the merger Delta has done a pretty disgusting job with there award tickets, They charge to much and try to get you on a leg with three or even four stops before your final destination.


Continental is great but I hope that does not change with there merger.
 
skymiler
Posts: 307
Joined: Fri Aug 03, 2007 5:00 am

RE: WN/AB Best, DL/US Worst At Available Reward Se

Mon May 03, 2010 12:23 pm

Quoting jfk787nyc (Reply 1):
I am a Delta Platinum Elite and I must say ever since the merger Delta has done a pretty disgusting job with there award tickets, They charge to much and try to get you on a leg with three or even four stops before your final destination.

Interesting.

I am a Diamond and Lifetime Platinum (if that means anything) and I find that I can get what I want by some creative shopping on the Web Site, with no problem!

Could the issues be route related?
I love to fly, and it shows!
 
TYCOON
Posts: 440
Joined: Sun Feb 18, 2007 8:20 pm

RE: WN/AB Best, DL/US Worst At Available Reward Se

Mon May 03, 2010 3:28 pm

I am a member of the following FF programmes:
- AF Flying Blue
- UA Mileage Plus
- BA Executive Club

And for me, hands down, the best programme for redeeming miles is AF. I never seem to have a problem finding the flights I need at the discounted level of awards... even a month or so before departure.
Forget trying that with UA or BA.... I have tried and honestly find it very frustrating. That being said, I still continue to alternate between the three as they give me access to the three global alliances.
 
ckfred
Posts: 4762
Joined: Wed Apr 25, 2001 12:50 pm

RE: WN/AB Best, DL/US Worst At Available Reward Se

Mon May 03, 2010 4:00 pm

Getting reward seats on AA isn't too bad, so long as you aren't trying to fly during peak times. Last August, we booked a cruise departing MIA on the last Monday in March. That's spring break for many school-age children. I could not get a seat on a non-stop out of ORD departing Sunday, even though I was looking 7 months in advance.

Not wanting to risk a late arrival on Monday and missing the ship, we wound up paying for tickets, which was fine because of some unused vouchers that we had.

On the other hand, even when traveling during Christmas, getting seats isn't bad, so long as you travel on less popular days, such as the day after Christmas or New Year's Day.
 
BatonOps
Posts: 627
Joined: Sun Jun 25, 2006 12:00 am

RE: WN/AB Best, DL/US Worst At Available Reward Se

Mon May 03, 2010 11:14 pm

Just used two award tickets on DL this weekend. I live near MDT but had to drive to BWI to use the tickets as DL offered ZERO seats out of MDT.
 
n7371f
Posts: 958
Joined: Fri Jul 04, 2008 3:54 pm

RE: WN/AB Best, DL/US Worst At Available Reward Se

Tue May 04, 2010 1:11 am

I'm a Diamond on Delta and I think SkyMiles sucks. I'm not surprised at all at the findings. Of course I had SkyMiles forced on me with the Northwest merger. It's been documented thousands of times on websites by red tailiers but lost a much better, more generous frequent flier program and a far superior website. The complaints against Delta SkyMiles is warranted.
 
Tobias2702
Topic Author
Posts: 286
Joined: Tue Sep 23, 2008 6:49 pm

RE: WN/AB Best, DL/US Worst At Available Reward Se

Tue May 04, 2010 4:17 am

So, do you have any ideas about the reasons?
PA, AF, UK, BA, AB, DL, LH, FR, BD, A3, EZY, DY //// A319/320/346, B733/735/73G/738/744/763, AT4, 146, CR2, DH4
 
DesertAir
Posts: 1275
Joined: Sat Jan 28, 2006 1:34 am

RE: WN/AB Best, DL/US Worst At Available Reward Se

Fri May 14, 2010 11:53 am

I have had good luck with WN award tickets. Often I can book a one way award and pay for the other trip which is a great economic help. Booking early and avoiding peak times and dates can usually score a ticket.

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