|Quoting mckvakk (Thread starter):|
I'm sure i'll survive in economy too, but find it a little weird that BA won't allow me to give them more money..
|Quoting PacNWJet (Reply 1):|
Try giving them a call on the phone, talk to someone in person, and be clear and persistent that you want to pay for a higher class of service, not an "upgrade." BA likely will have to re-issue the ticket (for which there likely will be a fee) instead of simply changing your class of service on the flight.
I had a similar experience with Delta a few years ago. My wife's parents paid for our flight to accompany them on a vacation to Mexico. My wife and I wanted to fly in First Class so I called Delta and said I wanted to pay to change from Coach to First. The customer service representative said that our fare "did not allow for an upgrade." I told her I didn't want to upgrade with miles but would pay the difference. She persisted: "That fare is not upgradable." I had to be very form with her by telling her I wanted to pay with "cash money; U.S. dollars; real money; not miles; pay with money." She finally got the drift and said she would have to re-issue the ticket which would incur a fee to which I readily agreed.
So the moral of the story is to be firm that you don't want to "upgrade." You want to pay money to change your class of service.
|Quoting burnsie28 (Reply 3):|
Thats just cancelling the reservation, even paying cash money to go from one fare class to another is considered an "upgrade".
|Quoting PacNWJet (Reply 4):|
So in other words, it can be done if a passenger is willing to pay whatever fee is necessary to cancel the reservation and re-issue the ticket. When I did this on Delta, even with the rock-bottom fare initially involved, I was able to get a new ticket in the higher class and not lose the money on the original ticket. I understand that in some cases a ticket is "non-refundable" which means one loses one's money if the ticket is canceled, but in the case of Delta I was able to cancel the original ticket and apply the proceeds (plus a fee) to the new ticket. What tripped up the Delta customer service rep was her own fixation with the word "upgrade" and the fact that the ticket was "not upgradable." She couldn't get her mind to get off the idea that I presumably wanted to use miles to "upgrade." I persisted and convinced her to re-issue the ticket at the higher fare with me paying the difference.
|Quoting Reifel (Reply 2):|
Of course they airline would have at least be able to offer you something out of "goodwill", since you were willing to pay quite a lot. Quite silly to loose business that way.
|Quoting Reifel (Reply 2):|
At least offering to buy a new ticket and refund the taxes on the existing one. That would have been your only option if they stucked with the fare rules.
|Quoting lhr380 (Reply 6):|
No, not at all. The ticket purchased and the rules attached were agreed to by the passenger when brought.
|Quoting mckvakk (Reply 7):|
That's a part of my point. I agreed on these rules when i bought them. But it just seems so weird that i'm not allowed to give the airline more money. Why set such a rule?
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