MEACEDAR
Topic Author
Posts: 684
Joined: Wed Oct 11, 2006 1:57 am

United- Ticket Correction?

Thu May 27, 2010 4:37 am

Hey a.netters, I just booked a flight on United, straight from them and I made a silly mistake that I only realized after I booked it. I accidentally put myself as MRS, rather than MR. I can't seem to change it online. What do you think I should do?
 
User avatar
flying_727
Posts: 381
Joined: Sat Jun 26, 1999 11:59 pm

RE: United- Ticket Correction?

Thu May 27, 2010 4:39 am

Call the reservations number. They may not be able to change this once your ticket is issued, and may have to cancel it and you'll have to repurchase.

flying_727
On ATA, You're On Vacation
 
lhr380
Posts: 2453
Joined: Thu Jan 15, 2009 5:39 pm

RE: United- Ticket Correction?

Thu May 27, 2010 4:47 am

Quoting Flying_727 (Reply 1):
Call the reservations number. They may not be able to change this once your ticket is issued, and may have to cancel it and you'll have to repurchase.

Title does not really matter, it will be obvious (I hope) that is a simple mistake, no need to cancel and repurchase at all.

Give them a call and let them know, they can put a message in the booking.
(The views on this site are my own and no one elses)
 
Crosscheck007
Posts: 57
Joined: Thu Jan 28, 2010 11:25 pm

RE: United- Ticket Correction?

Thu May 27, 2010 5:03 am

This should be a simple matter that you can solve providing you can prove your identity (I think this should not be difficult). All the agent/res needs is proof of identification and then they can change the name mistake and will remark the record. No need to cancel the reservation and repurchase!

Cheers,

007
Je l'attends pas un homme. J'apporte le parti, j'apporte le feu d'artifice.
 
ual747den
Posts: 1472
Joined: Sat Dec 27, 2003 1:29 pm

RE: United- Ticket Correction?

Thu May 27, 2010 5:04 am

Quoting LHR380 (Reply 2):
Title does not really matter, it will be obvious (I hope) that is a simple mistake, no need to cancel and repurchase at all.

Give them a call and let them know, they can put a message in the booking.

Exactly its not that big of a deal but call and see if it can be changed, I think they should be able to do it. The only place that you might run into any trouble at all is TSA but that will just mean additional screening which is really no big deal at all.

Enjoy your flight, it should be a great, and be sure to check out Ch. 9!
/// UNITED AIRLINES
 
User avatar
TVNWZ
Posts: 1717
Joined: Fri Feb 17, 2006 9:28 am

RE: United- Ticket Correction?

Fri May 28, 2010 10:40 pm

Quoting UAL747DEN (Reply 4):
Exactly its not that big of a deal but call and see if it can be changed, I think they should be able to do it

It can be a big deal! My girlfriend put in Mr. and was sent back to the counter by Homeland Security. She almost missed her flight. You can change it. It has to be done IN PERSON at the counter. I would do it. All it takes is one Boy Scout HSA agent and you could be sunk.
 
MEACEDAR
Topic Author
Posts: 684
Joined: Wed Oct 11, 2006 1:57 am

RE: United- Ticket Correction?

Sat May 29, 2010 2:57 pm

Thanks for the help guys! I called up United and they told me that they are going to change it. The representative said that it could be a hassle in terms of dealing with security. Nonetheless, he simply canceled the reservation and reissued the tickets. It took a mere 10 minutes on the telephone. Good stuff  
 
PWMRamper
Posts: 312
Joined: Tue Jul 14, 2009 6:26 am

RE: United- Ticket Correction?

Sun May 30, 2010 5:25 pm

Quoting TVNWZ (Reply 5):
It can be a big deal! My girlfriend put in Mr. and was sent back to the counter by Homeland Security. She almost missed her flight. You can change it. It has to be done IN PERSON at the counter. I would do it. All it takes is one Boy Scout HSA agent and you could be sunk.

Can't be done once the ticket is issued. It involves refunding the ticket and issuing a new one, and if it's day off, that's quite frequently a HUGE cost difference.


The only reason the OP was able to have it done is because United has a 24 hour refund policy, so the agent presumably refunded the whole ticket and rebuilt the reservation.
 
lhr380
Posts: 2453
Joined: Thu Jan 15, 2009 5:39 pm

RE: United- Ticket Correction?

Sun May 30, 2010 9:20 pm

Quoting pwmramper (Reply 7):
Can't be done once the ticket is issued. It involves refunding the ticket and issuing a new one, and if it's day off, that's quite frequently a HUGE cost difference.


The only reason the OP was able to have it done is because United has a 24 hour refund policy, so the agent presumably refunded the whole ticket and rebuilt the reservation.

UA must be a little backward. If I saw a comment about a Mr/ Mrs I THINK there is something in check in where I can amend it, if not, its a very simple reissue that does NOT involve refunding or anything like that. There is no needed to cancel and rebuild the itinerary.
(The views on this site are my own and no one elses)

Who is online

Users browsing this forum: No registered users and 17 guests

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos