Andyinpit, I have to be honest with you that I think this is a very unusual post, because I don't think there are specific ATC facilities in general that are friendlier, or provide better service, or treat pilots nicer/less nice, etc.
Naturally, every ATC facility may have individual controllers who are friendlier, or like to chit-chat with the flight crews, but my impression of the U.S. ATC program--ARTCC, TRACON, Tower/Ground/Clearance Delivery, etc is that they all provide a very consistent, professional level of air traffic control services. I think the Federal Aviation Administration does a magnificent job of standardization and quality control. The quality (including friendliness) of service I have received has been the same be it Miami Center or Seattle Center (or Boston Approach Control or Tucson Approach Control, or Kennedy Ground or Des Moines Ground--well, they seem to talk a little faster in the Northeast).
Of course a controller at Bismarck Approach Control may have more time to chat than one working Potomac Approach Control, but in general, even at 3 a.m. cruising over Montana, I don't engage in much conversation with the controllers. I'll do my job, I'll let them do their jobs, and I'll try to keep the whole pilot/controller exchange 100 percent professional, regardless of the time or location. Sometimes a controller at Philadelphia Approach Control may sound more "frenzied" or abrupt than one at Little Rock, but that's only because he/she is working a higher volume of aircraft and not because they are rude.
Also, keep in mind, in any given facility, for example Houston Center, one controller may be working high density traffic climbing and descending into and out of IAH
, while another controller in the same facility may be working very few aircraft over West Texas. It all depends.
In reply number 1, PGNCS mentioned that , "I find Memphis Center to be routinely the rudest,"
but does he mean every controller who works there? or everytime he checks in?
I have worked lots of flights through Memphis Center and have never found any of the controllers to be anything other than professional, helpful, courteous, and completely standardized. I didn't really understand his answer.
I hope this helps you understand the U.S. Air Traffic Control system.
(P.S. I've also flown all over the world and have found foreign controllers to be professional, helpful, and courteous--sometimes a little difficult to understand at times--but professional, helpful, and courteous nevertheless).
All over the world, I think the goal of ATC and flight crews is to move aircraft safely and efficiently.
There are no ATC facilities that I dread flying into or through. I like flying through all of them.
e38[Edited 2010-06-08 13:01:37]
[Edited 2010-06-08 13:04:31]