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shamrock604
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How Are EK For Non-rev Standby Travel?

Sat Sep 04, 2010 9:47 pm

Good Evening all from not so sunny Dublin City!

I will soon be travelling with EK for the first time on a non revenue staff ticket. I have heard some contradictory tales saying its awful / great / lousy / awesome.

Most airlines have their particular quirks when it comes to ZED travel, so I always like to ask people in the know.

Has anyone here flown EK on a staff ticket, is there anything in particular I should know?

Thanks for any advice!  
 
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Schweigend
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RE: How Are EK For Non-rev Standby Travel?

Sun Sep 05, 2010 4:01 am

I never have flown Emirates, but for most airlines that have pass agreements with EK, non-rev ZED travel passes are issued as ECONOMY CLASS ONLY, similar to SQ, who also guard their premium product.

Anecdotally, I'm aware of several people who nevertheless have been upgraded to EK's F class by cabin or gate staff.

To win the day, be friendly and respectful (*as one always should*)!

Cheers and good luck,

Scottie
 
Quokka
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RE: How Are EK For Non-rev Standby Travel?

Sun Sep 05, 2010 4:10 am

Quoting Schweigend (Reply 1):
non-rev ZED travel passes are issued as ECONOMY CLASS ONLY,

Being a revenue passenger whenever travelling I can't comment on procedures but I can confirm that I have met and spoken to an EK non-rev in J on an EK flight. The cabin crew spent a lot of time chatting with her, but it didn't adversely impact on service to other passengers.

Incidentally shamrock604, I always enjoy reading your posts as they appear well-informed, balanced and well argued. Best wishes.
 
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shamrock604
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RE: How Are EK For Non-rev Standby Travel?

Sun Sep 05, 2010 4:37 am

Quoting Quokka (Reply 2):
Incidentally shamrock604, I always enjoy reading your posts as they appear well-informed, balanced and well argued. Best wishes.

Thank you Quokka - please have a place on my respected users list!  
 
chepos
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RE: How Are EK For Non-rev Standby Travel?

Sun Sep 05, 2010 5:26 am

I have flown on EK with a ZED fare from SFO to DXB back in November of 2009. The flight was lightly loaded so we were released at the ticket counter, we were released in coach, however, because the flight was open it was still a very comfortable trip. F/A's were very friendly, they knew we were staff and provided my friend with a list of things to do while in Dubai and with tips on how to get around. The ground staff in SFO was very nice and accommodating.

Regards,

Chepos
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shamrock604
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RE: How Are EK For Non-rev Standby Travel?

Sun Sep 05, 2010 5:37 am

Quoting chepos (Reply 4):
I have flown on EK with a ZED fare from SFO to DXB back in November of 2009. The flight was lightly loaded so we were released at the ticket counter, we were released in coach, however, because the flight was open it was still a very comfortable trip. F/A's were very friendly, they knew we were staff and provided my friend with a list of things to do while in Dubai and with tips on how to get around. The ground staff in SFO was very nice and accommodating.
Quoting Quokka (Reply 2):
Being a revenue passenger whenever travelling I can't comment on procedures but I can confirm that I have met and spoken to an EK non-rev in J on an EK flight. The cabin crew spent a lot of time chatting with her, but it didn't adversely impact on service to other passengers.
Quoting Schweigend (Reply 1):
I never have flown Emirates, but for most airlines that have pass agreements with EK, non-rev ZED travel passes are issued as ECONOMY CLASS ONLY, similar to SQ, who also guard their premium product.

Anecdotally, I'm aware of several people who nevertheless have been upgraded to EK's F class by cabin or gate staff.

To win the day, be friendly and respectful (*as one always should*)!

Thank you all for the info.

Interestingly Chepos, DXB-SFO-DXB is now embargoed for staff travel according to our staff travel dept. Im guessing thats to do with the payload restictictions this flight often has.
 
chepos
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RE: How Are EK For Non-rev Standby Travel?

Sun Sep 05, 2010 1:59 pm

Yes I did notice that as our pass bureau does have that route as being on embargo for standby travel. I do know the flight does operate witha weight restriction, however, to be honest I think this is only until maybe early October as I think demand drops after that time period. At least when I flew trhe route last November the flight was wide open and the agent at the ticket counter told us staff for the past couple of weeks were getting on. On the return I did DXB-AMS-SEA-PHX (KL, DL and US).

Regards.
Fly the Flag!!!!
 
Aeroflot001
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RE: How Are EK For Non-rev Standby Travel?

Sun Sep 05, 2010 5:06 pm

Usually F and J will be very hard to secure but then again you could always get lucky.

What about actual EK staff? Do they have any restrictions for getting into F and J
 
FlySSC
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RE: How Are EK For Non-rev Standby Travel?

Tue Sep 07, 2010 8:19 am

My last experience on stand-by wth EK is quite "old" ... but it's one of the reasons I won't ever fly EK again.

I was flying MLE-DXB-CDG.
EK in Paris told me that my ID ticket Dubaï-Paris would be accepted to LHR, FRA or any other European destination if ever the flight to Paris was full.
Indeed, on that morning, the flight to Paris was full but EK staff in DXB refused to accept me on the flight to LHR that was wide open ... The EK staff couldn't care lass about us, the few non-rev waiting...

Finally, I was "saved" by SriLankan early afternoon who accepted to take my EK ticket DXB-CDG on their flight to LHR ... so I didn't have to wait for the AF flight to CDG late in the evening.

I hope for you they have changed their "procedure" since then ...
 
toobz
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RE: How Are EK For Non-rev Standby Travel?

Wed Sep 08, 2010 6:46 pm

i have not non reved on EK but i have heard that they do not upgrade. Their own staff does not get to sit up front...
 
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shamrock604
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RE: How Are EK For Non-rev Standby Travel?

Sat Sep 11, 2010 8:07 am

Quoting FlySSC (Reply 8):
My last experience on stand-by wth EK is quite "old" ... but it's one of the reasons I won't ever fly EK again.

I was flying MLE-DXB-CDG.
EK in Paris told me that my ID ticket Dubaï-Paris would be accepted to LHR, FRA or any other European destination if ever the flight to Paris was full.
Indeed, on that morning, the flight to Paris was full but EK staff in DXB refused to accept me on the flight to LHR that was wide open ... The EK staff couldn't care lass about us, the few non-rev waiting...

Finally, I was "saved" by SriLankan early afternoon who accepted to take my EK ticket DXB-CDG on their flight to LHR ... so I didn't have to wait for the AF flight to CDG late in the evening.

I hope for you they have changed their "procedure" since then ...

This seems to be a problem with a lot of airlines. You speak to one person, they tell you your ticket is useful to any destination within the ZED zone, another tells you this is not true.

It is very possible to do, that's why its a Zonal fare, and you dont pay taxes at an arrival airport, so there should be no issue. It just depends who you get on the day though!  
Quoting toobz (Reply 9):
i have not non reved on EK but i have heard that they do not upgrade. Their own staff does not get to sit up front...

Had heard the same - I dont expect an upgrade, but it's nice the odd time...  
 
Flying Belgian
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RE: How Are EK For Non-rev Standby Travel?

Mon Sep 13, 2010 3:34 pm

Quoting FlySSC (Reply 8):
My last experience on stand-by wth EK is quite "old" ... but it's one of the reasons I won't ever fly EK again.

I was flying MLE-DXB-CDG.
EK in Paris told me that my ID ticket Dubaï-Paris would be accepted to LHR, FRA or any other European destination if ever the flight to Paris was full.
Indeed, on that morning, the flight to Paris was full but EK staff in DXB refused to accept me on the flight to LHR that was wide open ... The EK staff couldn't care lass about us, the few non-rev waiting...

Finally, I was "saved" by SriLankan early afternoon who accepted to take my EK ticket DXB-CDG on their flight to LHR ... so I didn't have to wait for the AF flight to CDG late in the evening.

I hope for you they have changed their "procedure" since then ...

That "city pair issue" with ZEDs has often been a problem to me (especially in Asia I must say), sometimes it gets solved when I kindly ask to talk to a ticketing supervisor, but you can deal with some stubborn people I must say. Some of them aren't to familiar with ZED/endorsements rules. Yet the ZED rules says:
"Under the ZED agreements, tickets can be endorsed to and accepted by any ZED carrier and determine the appropriate zone fare for each for fares within the same zone or within a lower zone for different city pairs. No refund separate connecting flight. Add the fares to will be made if accepted for travel at a lower ZED fare."

I would still advise to travel with a copy of the ZED agreement/fare rule your employer has with the airline you intend to fly with. It may help in some cases... Not always easy to remember to have it with you I concede.

FB.
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shamrock604
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RE: How Are EK For Non-rev Standby Travel?

Sat Sep 18, 2010 9:28 pm

Quoting Flying Belgian (Reply 11):
That "city pair issue" with ZEDs has often been a problem to me (especially in Asia I must say), sometimes it gets solved when I kindly ask to talk to a ticketing supervisor, but you can deal with some stubborn people I must say. Some of them aren't to familiar with ZED/endorsements rules. Yet the ZED rules says:
"Under the ZED agreements, tickets can be endorsed to and accepted by any ZED carrier and determine the appropriate zone fare for each for fares within the same zone or within a lower zone for different city pairs. No refund separate connecting flight. Add the fares to will be made if accepted for travel at a lower ZED fare."

I would still advise to travel with a copy of the ZED agreement/fare rule your employer has with the airline you intend to fly with. It may help in some cases... Not always easy to remember to have it with you I concede.

Absolutely. Some airlines are really great, and will accept any ZED ticket (Aer Lingus is one such airline - their ground staff do know the drill with ZED fares), but others are absolutely awful. Staff should be taught the correct procedures, because turning away a ZED ticket is turning away revenue that the airline would not have otherwise received. It may not be much revenue depending on the distance flown, but in some cases, it is actually more then some of the regular pax will have paid (for example the zero fares that some low fare and hybrid airlines do)
 
Vmcavmcg
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RE: How Are EK For Non-rev Standby Travel?

Sat Sep 18, 2010 10:53 pm

Quoting toobz (Reply 9):
i have not non reved on EK but i have heard that they do not upgrade. Their own staff does not get to sit up front...

Not really true. It depends on what your position is and what your contract entitlements are. For example, a Captain gets X number of confirmed J tickets/year for themselves and family. They are sub-load to F, assuming all the other criteria are met (age of children....).
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