I find DL
gate agents and DL
staff very friendly. Even though I fly Zed with DL
, they always treat me with the same respect as their Zone 1 pax's. So friendly and so awesome. I love the airport (probably one of my most favorite airports) and love the DL
There was one instance where a DL
gate agent even checked me in for a flight that I wasn't even scheduled for. My ZED booking was for a later flight and she added me to the flight at the last second. When I arrived at the gate, I mentioned to her my issue and sat down. A lot of other Delta pax (I know because I saw their DL
boarding cards) were also inquiring and when they called people up, I was the first to be called and I'm holding an AC
ZED. Bottom line-- you always encounter a few bad apples but overall, DL
is doing a fantastic job. I think i might actually buy a ticket this year when I go down south... you kinda feel bad after using ZED fares for so long while receiving awesome costumer service.
They always offer me extra cookies as well...