Recently I flew Comair (BA SA) from JNB to CPT and had quite high expectations from their (on board) service: they are a BA-franchise after all, the only other full service a/l in SA and probably have to fight very hard against SAA with their new a/c and high frequencies. However, I was quite bitterly disappointed. Not only was the ground staff rude @ JNB and appeared to have no clue what they were doing, they also downgraded us from C to Y without any compensation (yet) due to overbooking in C. Y @ Comair was nothing to write home about, although the legroom was good. A/c was this very old B732 - fun from an aviation enthousiast point of view, but very sad from a regular passenger point of view (esp. given the fact that their low-cost arm Kulula even operates B738's!). Food: very bland & boring sandwich and a tiny muesli bar.
Now 2 questions:
1. What reputation does Comair have in SA? Are they considered to be any good? Given my experience, why on earth would you pay a premium to fly on a full service carrier if you can fly cheaper on more modern a/c with lcc's, where you can even get better food?
2. As I wasn't able to experience their C-class, how does that generally compare to SAA's domestic C-class, esp. food wise? SAA food is very unpredictable: sometimes they give almost nothing and sometimes a full meal. Can anyone shed some light? What to book next time?