I can't really give all of the information that you want because of my job but ill post what I can!
I started my life in the airline industry as a FA
and moved into management at CO
after graduating from College.
After leaving CO
I worked in management at F9
so I could move back to Colorado and get he hell out of Texas!
While working for F9
an offer was made for me to take a senior management position at the current airline I work for and I accepted the offer. My position is officially based at our WHQ in Chicago however I am able to work from an office in Denver some of the time but must commute into work the majority of the time.
While I love my current position I do also sometimes miss working as a FA
and interacting directly with the passengers. I do try to help out both on the ground and in the air when I can but most of the time I am not much help at all, probably more trouble then help!
When I was at Frontier I actually attended the customer service agent training (voluntarily without pay) just so that I could learn the systems and could help out when I was at the airport and it was needed! At Frontier the atmosphere was different than the larger airlines and a lot of managers did this. When we would be at the airport flying non-rev it was not unusual at all to log into a computer and help the ground agents get a flight out or check people in at the ticket counter. We also stayed behind after landing and helped the FA
's clean the plane for the next flight. I even remember days where things would be busy at the hub (DEN
) and they would send out an email asking anyone who could help out at the airport to catch the airport shuttle from the GO (Frontier HQ
) out to the airport to help out! Things at F9
were very family like and we were all part of this family who would do whatever we could to make our family (airline) successful. I sure do hope things are still that way over at Frontier!