I have tried booking a flight on Russian low cost airline Avianova (AO) on their website. Unfortunately this hasn´t worked out so I need help. Do you have any suggestions on how to make a booking? They do offer some cheap fares and are a very lucrative airline so I would definitely like to try them!
I have tried online booking and have given them my credit card information. As I was already waiting for the usual confirmation "Your flight is now booked and everything is ok" their system only told me that there was some kind of a problem. Nothing specific was mentioned! So, I did try another credit card and I did experience same kind of a problem again! Fortunately my cards have not been debited!
Maybe my bank is precausious and has denied use of their cards on Russian websites? Or maybe as a foreigner I am not allowed to make a flight booking on a Russian website?
AO does offer a possibility to make bookings over phone but since their customer service only speaks Russian and I don´t, well, it´s not actually a possibility. Also it would be possible to pay using local Russian terminals but I´m not in Russia.