aivisavia
Topic Author
Posts: 140
Joined: Wed Jan 27, 2010 3:50 pm

Expedia? Safe To Trust?

Mon Jan 10, 2011 11:05 am

Hello guys,

I am looking at booking tickets from expedia.co.uk but since I have never booked through online agents I don't know whether I can trust them. I read reviews about expedia and most rate it 1/5 ...

If I want to travel in July, is it safe to book now? Furthermore, the tickets are to Larnaca routing
LHR-MXP-VIE-LCA-VIE-LHR ... and it costs £180 whilst looking directly at the airlines it's twice as much.

Thank you for your advice  
 
Pe@rson
Posts: 16003
Joined: Sat Jan 13, 2001 6:29 pm

RE: Expedia? Safe To Trust?

Mon Jan 10, 2011 12:32 pm

Never had any issue with them.
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
signol
Posts: 2652
Joined: Tue Oct 30, 2007 5:18 pm

RE: Expedia? Safe To Trust?

Mon Jan 10, 2011 12:56 pm

Quoting aivisavia (Thread starter):
I don't know whether I can trust them

I've booked numerous trips (10+ flights over 5+ trips) and never had any issue whatsoever.

Quoting Pe@rson (Reply 1):
Never had any issue with them.

Agree.

Also, Expedia are on topcashback, so you can get some of your money back (probably only 1 or 2 % but every little helps! http://www.topcashback.co.uk/ref/signol )

signol
Flights booked: NWI-AMS-JNB-DUR, JNB-AMS-NWI
 
jetblue777
Posts: 1197
Joined: Fri Jul 17, 2009 4:13 pm

RE: Expedia? Safe To Trust?

Mon Jan 10, 2011 1:29 pm

We used expedia to book JFK-ICN-MNL-ICN-JFK on OZ, they offered a much more cheaper price than other websites even Asiana's. Good customer service and their website is excellent and they don't have any booking fees or cancellation fees but you do have to pay the airline cancellation or change fee if you would do that.
It's a cultural thing.
 
B747forever
Posts: 12855
Joined: Mon May 21, 2007 9:50 pm

RE: Expedia? Safe To Trust?

Mon Jan 10, 2011 2:24 pm

I have used expedia several times and have never had any problems.

BTW that routing is crazy! LHR-MXP-VIE-LCA!
Work Hard, Fly Right
 
PlymSpotter
Posts: 10001
Joined: Thu Jun 17, 2004 7:32 am

RE: Expedia? Safe To Trust?

Mon Jan 10, 2011 2:33 pm

I've booked at least 200 flights through them for both myself and family/friends, with no reported problems. They are often able to offer considerably cheaper fares as airlines run promotions through them, so yes it's safe to say that you can trust them.

Book it quick though, before you get one of those annoying 'we're sorry, the price for this trip has changed' notices.  


Dan  
...love is just a camouflage for what resembles rage again...
 
Pe@rson
Posts: 16003
Joined: Sat Jan 13, 2001 6:29 pm

RE: Expedia? Safe To Trust?

Mon Jan 10, 2011 3:44 pm

Quoting PlymSpotter (Reply 5):
'we're sorry, the price for this trip has changed' notices

Equally annoying are the 'we're sorry, but your selected flights are no longer available'. Fortunately, it's only ever been on flights I have no intention of booking.
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
sw733
Posts: 5302
Joined: Wed Feb 25, 2004 6:19 am

RE: Expedia? Safe To Trust?

Mon Jan 10, 2011 3:57 pm

I have booked Expedia on some fairly "obscure" routings (i.e. domestic China, domestic Kenya, etc.) and have had no issues whatsoever.

My favorite story is that a coworker and I were on the exact same flight out of Xiamen, China on Air China to PEK. I booked by Expedia, she booked by "traditional" travel agent. I was checked in within 60 seconds...it took her 10 minutes because the travel agent screwed something up and Air China had to call United who had to call the travel agent, etc. etc.

So, while I won't be using Expedia again anytime soon since I stick to AA, I have never had a problem with them.

[Edited 2011-01-10 07:58:47]
 
HT
Posts: 5857
Joined: Sat May 07, 2005 6:20 am

RE: Expedia? Safe To Trust?

Mon Jan 10, 2011 4:12 pm

Quoting aivisavia (Thread starter):
If I want to travel in July, is it safe to book now?

Yes. Once the booking is made, all payments go directly to the airline. Only the booking fee goes into Expedia's pockets.
So you would be covered for the extremely unlikely event that Expedia (UK) goes bust.

I join the others that do give them and their respective affiliates around the world a    , even though I often use a different agent / broker for flights unable to book directly with the airline.
-HT
Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
 
PlymSpotter
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Joined: Thu Jun 17, 2004 7:32 am

RE: Expedia? Safe To Trust?

Mon Jan 10, 2011 4:48 pm

Quoting Pe@rson (Reply 6):

Equally annoying are the 'we're sorry, but your selected flights are no longer available'. Fortunately, it's only ever been on flights I have no intention of booking.

I don't get that very often with Expedia, although I do get it lots with Alternative Airlines. Maybe it's because I only resort to them when I'm looking for something really obscure - most of the time they can 'see' the flights, they just fail at the ticketing part.
...love is just a camouflage for what resembles rage again...
 
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airbuseric
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RE: Expedia? Safe To Trust?

Mon Jan 10, 2011 5:33 pm

Go for it. I use expedia for maybe 50% of my bookings and never had a problem or issue with them. After booking is completed, you'll get mailed the e-tickets (numbers) and airline reference codes, so from that moment you can even check your reservations on the airlines' website.
"The whole world steps aside for the man who knows where he is going"
 
BMIFlyer
Posts: 8065
Joined: Mon Feb 23, 2004 7:11 am

RE: Expedia? Safe To Trust?

Tue Jan 11, 2011 10:05 am

Just booked my latest trip on Expedia, and as always I've not encountered any problems. Heck I even chose my seats on this one, and I am well overjoyed at getting on 2 new aircraft types for my log - the 346 and the 77W        
Sometimes You Can't Make It On Your Own
 
PlymSpotter
Posts: 10001
Joined: Thu Jun 17, 2004 7:32 am

RE: Expedia? Safe To Trust?

Tue Jan 11, 2011 1:03 pm

Quoting BMIFlyer (Reply 11):

Just booked my latest trip on Expedia, and as always I've not encountered any problems. Heck I even chose my seats on this one, and I am well overjoyed at getting on 2 new aircraft types for my log - the 346 and the 77W        

Something tells me that is Qatar?  
...love is just a camouflage for what resembles rage again...
 
airtrainer
Posts: 1492
Joined: Sat Aug 30, 2003 11:44 pm

RE: Expedia? Safe To Trust?

Wed Jan 12, 2011 12:11 am

Same here. I've used expedia.fr on several times and never had any problem...
Life is short : eat dessert first !
 
BMIFlyer
Posts: 8065
Joined: Mon Feb 23, 2004 7:11 am

RE: Expedia? Safe To Trust?

Wed Jan 12, 2011 12:18 am

Quoting PlymSpotter (Reply 12):
Something tells me that is Qatar?

Not this time  

Etihad - new airline for me 
Sometimes You Can't Make It On Your Own
 
02hilliert
Posts: 475
Joined: Fri Feb 16, 2007 6:52 pm

RE: Expedia? Safe To Trust?

Wed Jan 12, 2011 8:15 pm

I've booked my LHR-US flights on Expedia for my trip in March - considerably cheaper than using airline websites themselves, and in fact, very good value for money;

Outbound: LHR-YYZ-ORD-IND on Air Canada / Jazz / United Express
Inbound: LEX-ORD-YOW-LHR on United Express / Air Canada

I'd use them again...
Next Up: Back to the US - Charlotte & Kansas City
 
TGIF
Posts: 262
Joined: Sat Apr 12, 2008 1:01 pm

RE: Expedia? Safe To Trust?

Thu Jan 13, 2011 8:11 pm

Just make sure that you put in the correct names in the different forms.  

I listed to a consumers radio show just the other week. A girl phoned in and talked about the difficulties she had when Expedia's website gave her boyfriend her middle name on the ticket, although she did put in his name. Expedia wanted to charge her $150 to change the name on the ticket! She was unable to get in touch with anybody except their useless costumers service to try to fix this. The airline said they couldn't help here since she booked through an agency. After weeks of complaining and having the radio show hunting down the responsible people, she finally got her $150 back.

Most people here seems to have positive things to say about Expedia so I guess this was a one time thing.
 
AirbusA6
Posts: 1491
Joined: Tue Apr 26, 2005 5:53 am

RE: Expedia? Safe To Trust?

Sat Jan 15, 2011 2:09 pm

Yes, I use them regularly. Nectar points as well 
it's the bus to stansted (now renamed National Express a6 to ruin my username)

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