I work in the air department of a tour operator and we had some passengers booked from FRA
on A380 as well.
sent time changes and also marked a note "equipment chge to A330/A340 iso A380 FRA JFK FRA
" or something.
Acutally, your travel agent (or LH
themselves if you booked thru LH
) was wel informed. This however gives you no right to rebook to another flight, since equipment is not part of the travel contract, although I understand this is quite sad since apparently you booked the flight especially to fly the A380.
I would recomment to call LH
and explain the situation if you're willing to rebook on another date. Maybe they can rebooky you free of charge if the inventory class you have bookes is still available. If you booked through a travel agent and if they have a good contact to their LH
agent service team, this could also help.
By the way, you're still lucky. Some of our guests have i.e. no seat assignments anymore, since the new airbus is showing completely full and no seats can be selected anymore.
Even worse, some guests have already now been bumped off the flight and rebook i.e. on a flight to EWR
1,5 hours later... On some dates the new equipment is appearently severely overbooked.